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  • ✇Malwarebytes
  • A sextortion conspiracy killed his son (Lock and Code S07E21)
    This week on the Lock and Code podcast… At just 17 years old, Jordan DeMay was murdered by strangers online. That’s how Jordan’s father, John DeMay, described what happened to his son four years ago. At home in Michigan, Jordan was readying for a weekend trip when he received a friend request on Instagram. The invite was sent by a user named “dani.robertts” whose profile showed an attractive young woman. After accepting the request, Jordan and the account chatted about nothing in particula
     

A sextortion conspiracy killed his son (Lock and Code S07E21)

19 de Outubro de 2026, 09:10

This week on the Lock and Code podcast…

At just 17 years old, Jordan DeMay was murdered by strangers online.

That’s how Jordan’s father, John DeMay, described what happened to his son four years ago. At home in Michigan, Jordan was readying for a weekend trip when he received a friend request on Instagram. The invite was sent by a user named “dani.robertts” whose profile showed an attractive young woman. After accepting the request, Jordan and the account chatted about nothing in particular—teenage matters, getting to know one another—before “dani” became flirtatious, eventually sending Jordan what she claimed was a nude photograph of herself.

Jordan responded in kind with an explicit photograph of himself.

But here, a trap was revealed.

“Dani Robertts” was not a young, friendly, interested woman. Dani Robertts was several men, sending messages from thousands of miles away in Lagos, Nigeria, who had followed a script to pressure young men into handing over their money. This was not the first time these men had run this scam. But with a great deal of investigative work, it hopefully has become the last.

What happened to Jordan can happen to anyone—and it has happened to far too many young men and women today. It is a type of attack commonly referred to as “sextortion.”

Today, on the Lock and Code podcast with host David Ruiz, we speak with John DeMay about his son Jordan, his family’s relationship with social media, and what parents should know.

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

  • ✇Malwarebytes
  • Millions of California students’ sensitive data stolen in breach
    Personal information belonging to millions of current and former California public school students has been stolen from a system operated by Educational Testing Service (ETS).ETS is a nonprofit organization that helps run the state’s standardized tests under contract with the California Department of Education (CDE). It has begun notifying students and families after an unauthorized party accessed and copied student information from an ETS-operated secure file transfer protocol (SFTP) site. CDE
     

Millions of California students’ sensitive data stolen in breach

19 de Outubro de 2026, 08:10

Personal information belonging to millions of current and former California public school students has been stolen from a system operated by Educational Testing Service (ETS).

ETS is a nonprofit organization that helps run the state’s standardized tests under contract with the California Department of Education (CDE). It has begun notifying students and families after an unauthorized party accessed and copied student information from an ETS-operated secure file transfer protocol (SFTP) site. CDE is distributing the ETS breach notice to help affected individuals receive information about the incident and available resources.

An investigation determined that an unauthorized party used compromised login details to ​access the site and copy files containing California student information at various ​times between May 22 and September 18.

The CDE says the breach includes all students enrolled during the previous three school years, although the affected population is not limited to that group. The information involved varies by individual but may include:

  • Student names
  • Statewide Student Identifiers (SSIDs)
  • Dates of birth
  • Home addresses
  • Demographic information
  • Disability and program participation information
  • Statewide assessment information, including test scores

According to the CDE, over 5.7 million students were enrolled in California ​public schools during the 2025–2026 school year alone.

Not every affected student had every category of information exposed. However, this is clearly more than a list of names and email addresses: The stolen files can reveal highly personal information about a student’s education and disabilities.

CDE says Social Security numbers, financial account information, passwords, and parent or guardian information were not involved. ETS says it has found no evidence so far that the stolen information has been made public.

How to stay safe

ETS, at CDE’s direction, is notifying affected students and families. If your information or your child’s information was involved, follow the instructions in the notification and:

  • Verify any communication about the incident through official channels.
  • Consider enrolling in the two years of free identity-protection services. Parents or legal guardians can enroll affected minors, while affected adults can enroll themselves. Check the instructions for the appropriate age group.
  • Watch for messages that use details about your child or their school to sound convincing. Don’t share passwords, security codes, or payment details in response to an unsolicited message or call. 
  • For more advice, read our blog “Involved in a data breach? Here’s what you need to know.”

Pro tip: Students, faculty, and staff at participating US universities can get free security software through the Malwarebytes Student Protection Program. Visit malwarebytes.com/student to check your eligibility and sign up. 


Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

  • ✇Malwarebytes
  • OpenAI agent breached Australian government site, took months to report it
    An OpenAI agent didn’t take “no” for an answer when it encountered a government website’s access controls. It got through, prompting Australia’s Prime Minister Anthony Albanese to raise his concerns directly with OpenAI CEO Sam Altman. The BBC reports that an OpenAI agent gained unauthorized access to an Australian government statistics portal while carrying out internal research. It is yet another incident that turns abstract concerns about autonomous AI behavior into a concrete cybersecurit
     

OpenAI agent breached Australian government site, took months to report it

24 de Setembro de 2026, 10:22


An OpenAI agent didn’t take “no” for an answer when it encountered a government website’s access controls. It got through, prompting Australia’s Prime Minister Anthony Albanese to raise his concerns directly with OpenAI CEO Sam Altman.

The BBC reports that an OpenAI agent gained unauthorized access to an Australian government statistics portal while carrying out internal research. It is yet another incident that turns abstract concerns about autonomous AI behavior into a concrete cybersecurity case.

Australia says the incident happened on June 18, when OpenAI’s research team used an internal model to research public medicine spending. Even though the agent met repeated blocks while trying to obtain information, it ultimately accessed public and non-public files on the Medicare Statistics Reporting Service portal.

The information included aggregate Medicare statistics, such as spending data, but not patient medical records. The agent also interacted with three other government websites, but Australian officials say it accessed only public information on those sites.

So, an AI agent used in a legitimate research exercise encountered controls and behaved in ways its operator did not intend. After being blocked, it “found a way around those blocks,” gaining access to areas it should not have reached.

This sequence is familiar to security professionals. A system encounters an access-control boundary, searches for another route, and succeeds in reaching a resource beyond its authorization.

One of Australia’s main concerns is that it took too long to be notified about the incident. The unauthorized access occurred in June. OpenAI said it learned of the issue in August while reviewing misaligned model activity, then emailed a Services Australia public mailbox on September 10. Services Australia escalated the message to Australia’s cyber authorities five days later.

Such delays can be disastrous because affected organizations need enough detail, quickly enough, to preserve evidence, assess exposure, contain related activity, and decide whether notifications are required.

AI misalignment

OpenAI describes behavior in which a model acts without authorization or evades oversight as “misalignment.” Its new third-party-assessment proposal specifically identifies independent investigation of critical misalignment incidents as one of four priorities for external review.

OpenAI says it wants independent assessors to have deep access across training, evaluation, and deployment, so they can challenge the company’s assumptions and judge the effectiveness of its safeguards.

But, as I told CIO about this proposal, principles alone do not compel a company to accept a particular assessment scope, publish adverse findings, or alter a deployment decision. Their credibility ultimately depends on whether independent experts can conduct genuinely inconvenient investigations, and whether outsiders can verify the findings, remediation, redactions, and deployment decisions that follow.

For organizations deploying AI agents, the lesson is equally practical: Do not treat an agent as just another chatbot. Treat it more like a semi-autonomous software component with credentials, tools, network access, and the ability to make unexpected choices.

Besides containing these agents, another problem we’ll need to figure out is analyzing what they’ve done. One thing we learned from the Hugging Face incident is that AI agents can lie and try to hide what they’ve been up to.

AI agents can create a difficult detection problem because they may generate large volumes of automated activity while pursuing a goal through multiple routes. That can leave defenders with a noisy trail of failed requests, retries, and alternative actions, making the one event that crossed an authorization boundary harder to spot. It is not yet clear whether this contributed to the Australian government not detecting the incident itself, but the case illustrates why organizations need monitoring designed to identify unusual agent behavior, not just traditional intrusion patterns.

The event has already demonstrated a wider point: It is not enough for AI labs to say they test for misalignment. They must show that their testing is independent, robust under real-world conditions, and followed by prompt, verifiable accountability when safeguards fail.


Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

  • ✇Malwarebytes
  • The AI plot to scan and destroy books (Lock and Code S07E19)
    This week on the Lock and Code podcast… If you want AI to tell you a story, it will. If you want that story to sound like one of your favorite authors, it can. And if you’re one of the authors that AI can imitate, you might be a little upset at what feels like theft. In 2024, the authors Andrea Bartz, Charles Graeber, and Kirk Wallace Johnson sued Anthropic, the creator of Claude, alleging that the company had wrongfully digested millions of copyrighted works—including some of their very
     

The AI plot to scan and destroy books (Lock and Code S07E19)

21 de Setembro de 2026, 13:30

This week on the Lock and Code podcast…

If you want AI to tell you a story, it will. If you want that story to sound like one of your favorite authors, it can. And if you’re one of the authors that AI can imitate, you might be a little upset at what feels like theft.

In 2024, the authors Andrea Bartz, Charles Graeber, and Kirk Wallace Johnson sued Anthropic, the creator of Claude, alleging that the company had wrongfully digested millions of copyrighted works—including some of their very own—to train its AI models. The lawsuit grew to include more than 300,000 writers, and in September 2025, Anthropic agreed to pay $1.5 billion to settle the claims.

That headline-worthy payout, however, would eventually be paired with more startling news.

In January 2026, a district court judge unsealed thousands of documents related to the litigation. When The Washington Post investigated the documents, reporters found references to a secret project inside Anthropic called “Project Panama,” which Anthropic itself described as the company’s effort “to destructively scan all the books in the world.”

Anthropic is not alone in this.

On August 17, 404 Media co-founder and reporter Emanuel Maiberg revealed that Amazon is doing something similar inside a department it calls VGT3. By hiding an Apple AirTag in one book from a 1,000-book order, and then tracking the shipment across the country, 404 Media identified the book’s final destination to be a facility outside Las Vegas, where, according to employees, books are cut apart and scanned.

Today, on the Lock and Code podcast with host David Ruiz, we speak with Maiberg about Amazon’s VGT3 operation and the likely commonplace practice of AI companies purchasing, scanning, and destroying books in an effort to build “frontier” models.

“They’re buying a book, they’re scanning it, they’re mulching the book, and then the digital version of the book exists behind this wall where we don’t even know if they plan to sell it, right? It’s like they might keep it behind a wall, and the only way we see it come out again from behind that wall is in the form of an answer from a chatbot.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

  • ✇Malwarebytes
  • Meta ordered to pay $942 million over harm to children
    A New Mexico court has ordered Meta to pay a total of $942 million after finding that Facebook and Instagram harmed young users and that the company misled consumers about the safety of its platforms. Reportedly, the decision combines a $375 million civil-penalty verdict from March with a newly ordered $567 million abatement fund intended to address the damage. The court accepted the state’s argument that Meta had concealed what it knew about risks to children’s mental health and child sexual
     

Meta ordered to pay $942 million over harm to children

7 de Agosto de 2026, 18:04

A New Mexico court has ordered Meta to pay a total of $942 million after finding that Facebook and Instagram harmed young users and that the company misled consumers about the safety of its platforms.

Reportedly, the decision combines a $375 million civil-penalty verdict from March with a newly ordered $567 million abatement fund intended to address the damage. The court accepted the state’s argument that Meta had concealed what it knew about risks to children’s mental health and child sexual exploitation, while making misleading claims about the safety of its products.

Meta said it disagreed with the ruling and planned to appeal.

“We remain confident in our record of protecting teens online and will continue to defend ourselves against claims that misrepresent the facts.”

But the ruling is more than just a fine. It also imposes product-level obligations in New Mexico. Meta must continue improving its age-assurance tools, including:

  • Develop an under-13 prediction model within two years.
  • Seek proof of age from users it estimates are under 13.
  • Treat uncertain accounts as belonging to minors until their age is verified.
  • Delete personal data collected from under-13 users.

The company must also create a channel through which schools or a child-safety organization can report suspected underage accounts and submit compliance updates twice a year.

This is a significant step. A company can remove individual accounts or posts after the fact, but the New Mexico case focuses on whether the surrounding product design, age checks, disclosure practices, and reporting systems adequately protect children in the first place.

From Meta’s side, this is hardly a one-off incident. The Wall Street Journal reports that Meta is fighting thousands of lawsuits by individuals, school districts, and more than 40 state attorneys general which are pending in state and federal courts. 


Safer. Cleaner. Ad-free browsing.


How to keep your children safe

In February, we published research on how safe kids are when using social media. As the company behind Facebook, Instagram, and WhatsApp, Meta plays a major role in this field. But unfortunately, it seems Meta isn’t even capable of blocking ads that contain AI generated Child Sexual Abuse Material (CSAM).

Some tips for parents:

  • Keep communication open. Keep conversations about online activity open and ongoing, not one-off warnings. Talk to your child about who they interact with online and what kinds of conversations are appropriate. Warn them about strangers in comments, group and gaming chats, and direct messages. Encourage them to leave spaces that make them uncomfortable, even if they didn’t do anything wrong.
  • Set up accounts together. Use child or teen accounts where available and avoid defaulting to adult accounts. Keep friends and followers lists set to private. Avoid using real names, birthdays, or other identifying details unless they are strictly required. Avoid facial recognition features for children’s accounts. For teens, be aware of “spam” or secondary accounts they’ve set up that may have looser settings.
  • Treat age limits seriously. While we don’t like many of the ways they are implemented, the age restrictions are there for good reasons. Do not help children bypass a platform’s minimum age requirement. Age restrictions can reduce exposure to adult spaces, unwanted contact, and features not designed for children.
  • Discuss images and AI explicitly. Teach children never to send intimate images, even to someone they know, and to be wary of “nudify,” face-swap, or AI image-editing apps. Explain that AI-generated sexual images can be used to harass, blackmail, or humiliate someone, even when no original explicit photo exists.
  • Have a simple escalation plan. If someone becomes sexual, coercive, threatening, or asks to move a conversation to another app: stop replying, preserve relevant evidence, block the account, and report it to the platform and appropriate child-protection or law-enforcement services.
  • Teach a “pause before you click” habit. Children should know that ads, giveaways, direct messages, and links can be scams or gateways to harmful material. Encourage them to ask an adult before installing unfamiliar apps, entering personal information, or sharing photos.

The most effective and probably hardest of them all is to find a balance between relying on device and platform controls and helicopter parenting. Device and platform controls can limit screen time, sensitive content, and unknown contacts. And they work best alongside trust, shared rules, and periodic check-ins rather than covert surveillance.


Scammers don’t need to hack you. They just need you to click once. 

Malwarebytes Identity Theft Protection catches suspicious activity before it becomes a problem.

  • ✇Malwarebytes
  • Sexual predators targeting online accounts for intimate images, FBI warns
    The FBI has issued a Public Service Announcement (PSA) warning that criminals are breaking into social media and personal accounts to steal and distribute intimate images and videos without consent. The FBI refers to this type of content as non-consensual intimate images (NCII). The stolen material may be posted or sold on criminal marketplaces alongside victims’ names, phone numbers, email addresses, and social media handles, creating opportunities for harassment, stalking, and sextortion.
     

Sexual predators targeting online accounts for intimate images, FBI warns

11 de Agosto de 2026, 10:39

The FBI has issued a Public Service Announcement (PSA) warning that criminals are breaking into social media and personal accounts to steal and distribute intimate images and videos without consent. The FBI refers to this type of content as non-consensual intimate images (NCII).

The stolen material may be posted or sold on criminal marketplaces alongside victims’ names, phone numbers, email addresses, and social media handles, creating opportunities for harassment, stalking, and sextortion.

According to the FBI, criminals use a mix of account takeover and social engineering tactics:

  • Password and PIN guessing: Criminals make high-volume login attempts using data from breaches, public social media profiles, leak sites, and other publicly available sources. Known victims may be targeted using name variations, birth dates, and other predictable personal details.
  • Fake customer service texts: Victims receive a message claiming their social media account will be locked or disabled. The criminal triggers a legitimate password reset request, then persuades the victim to hand over the resulting verification code.
  • Phishing emails: Lookalike support domains and email addresses warn of a “new login” and direct victims to a fake password change page designed to steal credentials.

This is different from the familiar “I recorded you” sextortion email, which typically relies on intimidation rather than a real account compromise. Still, if such an email includes a password you still use, change it immediately wherever it remains in use.

How to stay safe

There are several ways to reduce the risk of becoming a victim:

  • Avoid storing sensitive images on social media platforms or other internet-connected services when possible. Breaches and leaks happen, and those images can end up in the wrong hands.
  • Use a password manager to create a unique, long password for every account. Don’t base passwords or PINs on names, birthdays, or other public information.
  • Turn on multi-factor authentication (MFA), preferably with passkeys or hardware security keys where available. MFA is valuable, but criminals can still phish one-time codes and session cookies, so never approve an unexpected prompt or share a verification code.
  • Treat unexpected “account warning” links in texts and emails as suspicious. Open the service’s official app or type the known web address yourself instead. Don’t trust sponsored search results to take you to the correct website.

If you discover that intimate content has been stolen or shared, preserve any relevant links and evidence, secure the affected accounts, and report it through the FBI’s NCII reporting portal at ncii.ic3.gov.


Scammers don’t need to hack you. They just need you to click once. 

Malwarebytes Identity Theft Protection catches suspicious activity before it becomes a problem.

  • ✇Malwarebytes
  • Meta ordered to pay $942 million over harm to children
    A New Mexico court has ordered Meta to pay a total of $942 million after finding that Facebook and Instagram harmed young users and that the company misled consumers about the safety of its platforms. Reportedly, the decision combines a $375 million civil-penalty verdict from March with a newly ordered $567 million abatement fund intended to address the damage. The court accepted the state’s argument that Meta had concealed what it knew about risks to children’s mental health and child sexual
     

Meta ordered to pay $942 million over harm to children

7 de Agosto de 2026, 18:04

A New Mexico court has ordered Meta to pay a total of $942 million after finding that Facebook and Instagram harmed young users and that the company misled consumers about the safety of its platforms.

Reportedly, the decision combines a $375 million civil-penalty verdict from March with a newly ordered $567 million abatement fund intended to address the damage. The court accepted the state’s argument that Meta had concealed what it knew about risks to children’s mental health and child sexual exploitation, while making misleading claims about the safety of its products.

Meta said it disagreed with the ruling and planned to appeal.

“We remain confident in our record of protecting teens online and will continue to defend ourselves against claims that misrepresent the facts.”

But the ruling is more than just a fine. It also imposes product-level obligations in New Mexico. Meta must continue improving its age-assurance tools, including:

  • Develop an under-13 prediction model within two years.
  • Seek proof of age from users it estimates are under 13.
  • Treat uncertain accounts as belonging to minors until their age is verified.
  • Delete personal data collected from under-13 users.

The company must also create a channel through which schools or a child-safety organization can report suspected underage accounts and submit compliance updates twice a year.

This is a significant step. A company can remove individual accounts or posts after the fact, but the New Mexico case focuses on whether the surrounding product design, age checks, disclosure practices, and reporting systems adequately protect children in the first place.

From Meta’s side, this is hardly a one-off incident. The Wall Street Journal reports that Meta is fighting thousands of lawsuits by individuals, school districts, and more than 40 state attorneys general which are pending in state and federal courts. 


Safer. Cleaner. Ad-free browsing.


How to keep your children safe

In February, we published research on how safe kids are when using social media. As the company behind Facebook, Instagram, and WhatsApp, Meta plays a major role in this field. But unfortunately, it seems Meta isn’t even capable of blocking ads that contain AI generated Child Sexual Abuse Material (CSAM).

Some tips for parents:

  • Keep communication open. Keep conversations about online activity open and ongoing, not one-off warnings. Talk to your child about who they interact with online and what kinds of conversations are appropriate. Warn them about strangers in comments, group and gaming chats, and direct messages. Encourage them to leave spaces that make them uncomfortable, even if they didn’t do anything wrong.
  • Set up accounts together. Use child or teen accounts where available and avoid defaulting to adult accounts. Keep friends and followers lists set to private. Avoid using real names, birthdays, or other identifying details unless they are strictly required. Avoid facial recognition features for children’s accounts. For teens, be aware of “spam” or secondary accounts they’ve set up that may have looser settings.
  • Treat age limits seriously. While we don’t like many of the ways they are implemented, the age restrictions are there for good reasons. Do not help children bypass a platform’s minimum age requirement. Age restrictions can reduce exposure to adult spaces, unwanted contact, and features not designed for children.
  • Discuss images and AI explicitly. Teach children never to send intimate images, even to someone they know, and to be wary of “nudify,” face-swap, or AI image-editing apps. Explain that AI-generated sexual images can be used to harass, blackmail, or humiliate someone, even when no original explicit photo exists.
  • Have a simple escalation plan. If someone becomes sexual, coercive, threatening, or asks to move a conversation to another app: stop replying, preserve relevant evidence, block the account, and report it to the platform and appropriate child-protection or law-enforcement services.
  • Teach a “pause before you click” habit. Children should know that ads, giveaways, direct messages, and links can be scams or gateways to harmful material. Encourage them to ask an adult before installing unfamiliar apps, entering personal information, or sharing photos.

The most effective and probably hardest of them all is to find a balance between relying on device and platform controls and helicopter parenting. Device and platform controls can limit screen time, sensitive content, and unknown contacts. And they work best alongside trust, shared rules, and periodic check-ins rather than covert surveillance.


Scammers don’t need to hack you. They just need you to click once. 

Malwarebytes Identity Theft Protection catches suspicious activity before it becomes a problem.

  • ✇Malwarebytes
  • Californians can tell data brokers to DROP their information
    California has launched the Delete Request and Opt‑out Platform (DROP), a state‑run portal that lets residents send deletion and opt‑out requests to all registered data brokers in one place. DROP was created under California’s Delete Act, which forces data brokers to register with the California Privacy Protection Agency (CPPA) or face fines. Currently over 600 data brokers are in the registry. Data brokers collect and sell extensive personal information, including financial details, onlin
     

Californians can tell data brokers to DROP their information

3 de Agosto de 2026, 17:50

California has launched the Delete Request and Opt‑out Platform (DROP), a state‑run portal that lets residents send deletion and opt‑out requests to all registered data brokers in one place.

DROP was created under California’s Delete Act, which forces data brokers to register with the California Privacy Protection Agency (CPPA) or face fines. Currently over 600 data brokers are in the registry.

Data brokers collect and sell extensive personal information, including financial details, online behaviors, and location data. This data is often gathered without explicit consent, raising concerns about privacy and transparency.

DROP is a state service that sends a standardized deletion/opt‑out request to all data brokers registered with the California Privacy Protection Agency. Starting August 1, 2026, registered data brokers in California are required to access DROP and have 90 days to delete a person’s records after a request.

How to use DROP

You’ll need to provide at least one reachable email address and/or mobile phone to verify your identity and track the request. Be ready to provide basic personal data (name, address, contact details) that brokers are likely to have and that DROP uses to match your records.

  • Go to the DROP portal.
  • Use the “Get Started” button on the homepage.
  • Accept the terms and conditions presented by the platform by using the “I accept” button.
  • You’ll need to verify that you are a California resident: you can either input your personal information manually, or authenticate via Login.gov, which allows identity verification through a federal login. If you receive the message “Unable to verify” your status as a California resident, click the link on screen to “Request a review of your eligibility.”
  • After residency verification, create a deletion request:
    • Provide your email address and/or phone number to verify contact details.
    • Fill in basic information (name, address, etc.) so brokers can locate your records.
  • Submit your request through DROP and you’ll receive a DROP ID that lets you track the status of your request online. Store that number somewhere.

Now, it’s up to the data brokers. They now have 90 days to delete your records and comply with opt‑out obligations. If you run into a problem there is a dedicated help site.

For non-Californians

Some other states—like Oregon, Texas, and Vermont—also require data broker registration, though only California currently offers a centralized platform like DROP. If you live in such a state, check your attorney general’s website or privacy office for a “data broker registry” or opt‑out guidance, and follow their listed processes to submit requests directly to each broker.

Even without DROP, US residents can still reduce data broker collection and sale of their data, but it requires more manual work. Where no centralized government tool exists, you can identify brokers by searching for “data broker opt‑out” and review lists from privacy advocacy groups.

For each broker you’ll have to submit individual requests:

  • Use their web forms, email addresses, or postal addresses to request:
    • Deletion of your data, and
    • Opt‑out from sale or sharing of your data.

You’ll need to provide enough information to match your record (e.g., name, address, email, phone) but avoid oversharing additional sensitive data.

It’s advisable to maintain a spreadsheet with dates, brokers, and confirmations. Most privacy laws specify response deadlines, often 30–45 days, though this varies by state.

Sounds like a lot of work? Malwarebytes Personal Data Remover can help.

How to reduce future data broker collection

This is probably the only field where “security by obscurity” works.

Use multiple email addresses where you reserve one for financial/critical accounts and use aliases or disposable emails for newsletters, shopping, and registrations, making it harder for brokers to build a unified profile.

A VPN encrypts your traffic and hides your IP address, reducing the ability of websites and analytics firms to link activity to a stable, location‑based identifier.

For non‑critical services, avoid providing full legal names, exact home addresses, or phone numbers if they’re not strictly necessary. This is especially true for rewards and loyalty programs.


Your name, address, and phone number may already be for sale.  

Data brokers collect and sell your personal details to anyone willing to pay. Malwarebytes Personal Data Remover finds them and gets your information removed, then keeps watch so it stays that way. 

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