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  • ✇Malwarebytes
  • Loyalty points fraud is funding hacker holidays (Lock and Code S07E18)
    This week on the Lock and Code podcast… Crooks are taking a holiday. They’re counting on you to fund it. For decades, cybercriminals have stolen roughly the same types of data. Biographical and personal details—like Social Security numbers, birthdates, addresses, and phone numbers—can be stolen to commit identity fraud. Credit card numbers, expiration dates, and CVC codes can be stolen to make fraudulent purchases. Usernames and passwords can, in the wrong hands, let a cybercriminal impers
     

Loyalty points fraud is funding hacker holidays (Lock and Code S07E18)

7 de Setembro de 2026, 15:23

This week on the Lock and Code podcast…

Crooks are taking a holiday. They’re counting on you to fund it.

For decades, cybercriminals have stolen roughly the same types of data. Biographical and personal details—like Social Security numbers, birthdates, addresses, and phone numbers—can be stolen to commit identity fraud. Credit card numbers, expiration dates, and CVC codes can be stolen to make fraudulent purchases. Usernames and passwords can, in the wrong hands, let a cybercriminal impersonate someone, steal sensitive photographs to later use for extortion, or abuse a reputation.

All of these attack models seek to turn sensitive or important data into currency. But an emerging form of digital fraud is targeting data that, when used strategically, practically is currency: Loyalty points.

Loyalty points programs are run by nearly every type of consumer-facing business today, from hotels to airlines to grocery stores to donut shops. As repeat customers accrue these points, they can exchange them for discounted prices on future purchases, cutting the costs of hotel stays, flights, rental cars, and even entire vacations.

But the value stored within these loyalty points makes them a high target for cybercrime, said Kim Sutherland, Global Head of Fraud and Identity at LexisNexis® Risk Solutions.

“Most loyalty currency is worth about one cent per point, and then there are premium programs that can be worth more than that,” Sutherland said, explaining that 100,000 airlines points, for example, can be worth $1,000 in the US. “Why criminals care so much about this is because most of us are not paying attention to our loyalty programs the same way we would our bank account.”

But diligence is much needed here, Sutherland said, noting that one Chicago teacher only learned that 240,000 of his airlines points had been stolen because he received a basic confirmation email about their use. In another example, a man’s airline miles were stolen and fraudulently used to book rental cars in New York and Memphis.

Today, on the Lock and Code podcast with host David Ruiz, we speak with Sutherland about loyalty points theft— how it happens, what companies are doing to protect customers, and what people can do to stay safe.

“Some of us don’t even know how to access those points, right? Or we don’t even know we’re accumulating them, but the fraudsters do.”

Tune in today to listen to the full conversation.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

  • ✇Malwarebytes
  • What’s your data worth on the dark web? (Lock and Code S07E15)
    This week on the Lock and Code podcast… Twenty years ago, a British mathematician named Clive Humby popularized a phrase that came to describe data’s relationship with the entire global economy: “Data is the new oil.” Pithy as the phrase sounds, it is undeniably true. Data steers decisions at businesses of every size. Data created entirely new industries built around its capture. And, for a select number of companies, data has produced billions—if not trillions—of dollars in value.
     

What’s your data worth on the dark web? (Lock and Code S07E15)

27 de Julho de 2026, 11:35

This week on the Lock and Code podcast…

Twenty years ago, a British mathematician named Clive Humby popularized a phrase that came to describe data’s relationship with the entire global economy: “Data is the new oil.”

Pithy as the phrase sounds, it is undeniably true.

Data steers decisions at businesses of every size. Data created entirely new industries built around its capture. And, for a select number of companies, data has produced billions—if not trillions—of dollars in value.

So how is it that, on the dark web, your stolen identity can be purchased for just 95 cents?

That’s what a Malwarebytes researcher found last month after spending 48 hours inside the dark web to investigate cybercrime. Across a variety of forums and directories, he found subscription plans for malware that steals information once implanted on a device. He found guides for deploying social engineering scams. He found people selling their services to build fake websites that trick people into handing over their usernames and passwords. And he found one of the dark web’s most traded commodities—personal data, packaged together about individual people, to help a cybercriminal commit identity fraud.

These packages are called “fullz.” For victims in the United States, a fullz contains a full name, Social Security Number, date of birth, address, and other personal details. That is enough, on its own, for a cybercriminal to potentially open a bogus line of credit, file a fake tax return, access financial accounts, or obtain medical services under someone else’s name.

As we wrote on Malwarebytes Labs:

“For less than the cost of a cup of coffee, a cybercriminal can buy enough information to devastate someone’s financial life.”

It’s the kind of risk that could scare anyone, especially considering the scale behind it. In just the first six months of 2026, Malwarebytes found more than 7,500 compromised data sets on the dark web containing more than 8.4 billion records.

And yet, even today, cybersecurity professionals still get asked why anyone should bother protecting their data.

The public, understandably, are exhausted. With data breaches happening every week—if not every day—cybersecurity can start to feel pointless. With young people unable to build financial security, they start believing that they have nothing worth stealing. And with Big Tech already collecting our every movement, behavior, click, and concern, people understandably feel powerless to fight any kind of data abuse, be it corporate or criminal.

So today’s episode approaches the question from a different direction. This isn’t about why you should protect yourself—plenty of company websites will tell you that, and most of them rely on fear. This is about why hackers want your data in the first place.

Today, on the Lock and Code podcast, host David Ruiz explains how cybercriminals turn a single repeated password into account takeover, how a screenshot of your house from Google Maps became a tool in extortion emails, and why the most benign information about you—an address, an age, one public photo—is often the most useful data a stranger can buy.

Tune in today to listen to the full episode.

Show notes and credits:

Intro Music: “Spellbound” by Kevin MacLeod (incompetech.com)
Licensed under Creative Commons: By Attribution 4.0 License
http://creativecommons.org/licenses/by/4.0/
Outro Music: “Good God” by Wowa (unminus.com)


Listen up—Malwarebytes doesn’t just talk cybersecurity, we provide it.

Protect yourself from online attacks that threaten your identity, your files, your system, and your financial well-being with our exclusive offer for Malwarebytes Premium for Lock and Code listeners.

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