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  • ✇Malwarebytes
  • mSecure tells users to change passwords but won’t say why [updated]
    Password manager mSecure has warned current and former customers to protect the confidential information stored in its app after detecting “suspicious activity.”But its advice about what users should do comes without an explanation of what happened or whose information might be at risk.The warning leaves users to decide whether to replace credentials—and whether it’s safe to store replacements in mSecure.While those are perfectly reasonable questions, mSecure’s warning does not answer them.In an
     

mSecure tells users to change passwords but won’t say why [updated]

4 de Novembro de 2026, 14:02

Password manager mSecure has warned current and former customers to protect the confidential information stored in its app after detecting “suspicious activity.”

But its advice about what users should do comes without an explanation of what happened or whose information might be at risk.

The warning leaves users to decide whether to replace credentials—and whether it’s safe to store replacements in mSecure.

While those are perfectly reasonable questions, mSecure’s warning does not answer them.

In an email published by The Hacker News and sent to customers on November 3, mSecure’s developer, mSeven Software, said:

“mSeven Software (‘mSeven’) recently learned of suspicious activity associated with the mSecure password management application. In response, mSeven quickly launched an investigation, took steps to mitigate the issue, and engaged external cybersecurity experts to assist.”

The notice recommends that customers “immediately take steps to protect all confidential information” stored in mSecure. Those steps:

“may include changing passwords, resetting or re-enrolling two-factor authentication methods, or removing existing passkeys.”

But the notice does not identify the suspicious activity, when it occurred, which systems were involved, or whether anyone accessed customers’ stored information. The Register, which also reviewed the email, noted that the company had not explained whether customers’ secrets were exposed.

How to be safe

Because the scope of the incident is unknown, we recommend prioritizing your most important accounts while mSeven investigates.

Changing your mSecure password alone may not be enough if someone has already accessed your account. mSecure’s documentation explicitly warns that someone may already have made a backup of its contents. That guidance does not establish what happened in this incident.

Users should not have to wait for a completed forensic investigation before receiving useful guidance. They need to know who should act, which credentials need attention, and whether the tool they would normally use to manage those changes remains safe to use.

Until mSeven provides those answers, our advice is to prioritize your most important accounts, replace the relevant credentials through official services, and avoid destructive account resets:

  • Change passwords through each service’s official website or app, beginning with your primary email, financial accounts, work accounts, and accounts used to recover access to other services. Use a new, different, strong password for each.
  • Review two-factor authentication stored in the vault. If that could be compromised by unauthorized access, consider re-enrolling that account’s authenticator through the service’s security settings.
  • For passkeys stored in mSecure, use each website or app’s account-security settings to remove the old registration and create a replacement with a different provider as a precaution. But make sure another working sign-in method is available first.
  • Think carefully about where replacement credentials go. The notice does not establish whether saving new credentials in mSecure is safe. For users rotating important accounts now, using a different password manager temporarily is a reasonable precaution.

We’ll keep you posted if we learn more about this incident, so stay tuned.

Update November 6, 2026

According to follow-up messages attributed to mSecure support and reproduced by multiple customers on the company’s forum, the incident affects only users who synchronized with mSecure Cloud. We have not located a directly published company statement confirming that scope.


Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

  • ✇Malwarebytes
  • Revolve card breach: 1.5 million people may be affected
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Revolve card breach: 1.5 million people may be affected

3 de Novembro de 2026, 08:26
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In this article

  • Fashion retailer Revolve said customers’ payment card numbers and expiration dates were stolen
  • Data at risk includes card numbers and expiration dates, customer names and addresses
  • Affected customers should watch their statements and consider asking issuers for new cards

Online fashion retailer Revolve Group said customers’ payment card numbers and expiration dates were stolen. In its customer notification letter filed with the Massachusetts Attorney General, Revolve told recipients the incident involved their names, addresses, and payment card details.

What was stolen?

The at-risk data includes customer names and contact information, payment card numbers, and card expiration dates. The breach only affected customers who had saved their payment card as a payment method in their Revolve account.

A filing on the Texas attorney general data breach website lists 127,200 affected Texans, but not a nationwide total. We found the figure of 1,515,073 in data returned by the site when searching for Revolve. That data labels it as the total number of people affected, but the figure isn’t displayed on the public listing. Other sites have repeated it, though they appear to rely on the same Texas record. The SEC filing did not give a number of affected people, and Revolve has not confirmed the total.

Revolve’s SEC filing does not mention card verification value (CVV) numbers. These three-digit security codes printed on the back of payment cards (four digits on the front for American Express cards) are an extra layer of security for card-not-present transactions.

It is also unclear whether the card numbers were fully visible or masked, or whether Revolve or a third-party payment processor held them.

Even without a CVV, card numbers and expiration dates may be enough to make purchases at some online stores. And scammers who know your real card details and contact information may be able to send more convincing phishing messages to trick you into revealing your CVV.

How did they get the data?

Revolve has not said how the attackers accessed the saved payment data. In its SEC filing, Revolve said it believes an unauthorized actor may have obtained the data “through automated means.” Records on the Texas attorney general’s site indicate that the incident happened on September 11 and was discovered on September 29.

No group has publicly claimed responsibility for the theft.

What Revolve customers can do now

Revolve said it has taken extra security measures following the breach, although didn’t say what those are.


Breaches happen every day. Don’t be the last to know.


If you have saved payment information in your Revolve account, your details may have been among those stolen. Fraud can often begin within days of a breach. If you’re concerned about your card details being exposed:

  • Read your statements line by line to identify even small charges that you don’t recognize. Criminals will often make a small charge using stolen card details to see if the card works.
  • Look for unfamiliar merchant names on your statement.
  • Report unauthorized charges to the card issuer immediately.
  • Consider removing saved cards from shopping accounts. You could use a password manager instead, some of which will store autofill data for payment cards.
  • Ask your card issuer to cancel your card and reissue with a new number so that the old number becomes unusable.

Also, don’t immediately trust calls, texts, or emails about the incident. Scammers can use stolen information to make themselves sound convincing. If someone claims to be calling from your card issuer, call the number printed on your card to check.

If you’re unsure about a message or link, check it with Malwarebytes Scam Guard.


Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

  • ✇Malwarebytes
  • Applebee’s customer data exposed by password left in app
    Applebee’s has fixed a security flaw that exposed customers’ personal information after a researcher discovered a database password embedded in the restaurant chain’s Android app.The researcher, Robert Wiggins, found the password with help from AI. It gave him access to an internal Applebee’s customer database. A password written directly into an app’s code or configuration is known as a hardcoded credential. Anyone who extracts it may be able to use it to access the system.The exposed database
     

Applebee’s customer data exposed by password left in app

2 de Novembro de 2026, 11:22

Applebee’s has fixed a security flaw that exposed customers’ personal information after a researcher discovered a database password embedded in the restaurant chain’s Android app.

The researcher, Robert Wiggins, found the password with help from AI. It gave him access to an internal Applebee’s customer database. A password written directly into an app’s code or configuration is known as a hardcoded credential. Anyone who extracts it may be able to use it to access the system.

The exposed database contained:

  • Names, email addresses, and email-verification status
  • Dates of birth, phone numbers, and ZIP codes
  • Veteran status
  • Account-creation dates and login counts
  • IP addresses from customers’ most recent logins, which can indicate their approximate location

TechCrunch independently checked Wiggins’ findings. It created an Applebee’s account with dummy information, which Wiggins successfully retrieved from the database.

According to TechCrunch, Wiggins could not find a suitable way to report the issue to Applebee’s or its parent company, Dine Brands, so he asked the publication to help contact them. TechCrunch held its story until the fix was confirmed. Applebee’s confirmed on October 29 that it had addressed the issue.

It’s unclear how many customers’ records were in the database. Dine Brands says it has not found evidence of unauthorized access, but its investigation is ongoing.

How to stay safe

The database fields described by TechCrunch did not include payment card details or account passwords. That does not tell us whether anyone accessed the database before the fix, so customers should watch for targeted scams.

Names, email addresses, phone numbers, and other personal details could help scammers make messages look relevant and convincing.

  • Be wary of unexpected Applebee’s-themed emails, texts, or calls. Be especially skeptical of messages offering refunds or compensation, warning that your account will be closed, or asking you to “verify” payment details.
  • Check security notices through a route you trust. Open the app directly or visit Applebee’s website yourself rather than following a link in an unexpected message. If necessary, contact the company using details you find independently.
  • Unsure whether a message is a scam? Check it with Malwarebytes’ Scam Guard for an assessment and advice on what to do next.
  • When sharing personal information, consider why the company needs it and whether you trust it to keep the information safe.

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  • ✇Malwarebytes
  • Hackers steal and publish data on 41,000 Homeland Security workers
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Hackers steal and publish data on 41,000 Homeland Security workers

30 de Outubro de 2026, 08:33
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In this article

  • Hackers published work details and internal group memberships for more than 41,000 DHS workers.
  • The data could enable targeted scams, harassment, stalking, or physical threats.
  • DHS employees should follow agency guidance, verify unexpected contact, and report threats to security.

A group of hackers calling themselves the Department of Peace says it stole and published the personal details of more than 41,000 people working for the US Department of Homeland Security (DHS). The department says it is aware of a potential breach.

The group, which also claimed the theft of contract documents from the DHS in March, gave the data to Swiss hacktivist maia arson crimew, who published it in collaboration with the transparency collective DDoSecrets. The latter also published the BlueLeaks data dump that listed law enforcement officers’ details in 2020.

The aim of publishing the data was to replace “anonymity with accountability,” DDoSecrets co-founder Emma Best said in an online statement.

According to TechCrunch, timestamps on the records suggest the data was taken around mid-August. The group said it had launched the attack in response to a July 17 statement by DHS Secretary Markwayne Mullin, in which he promised to “turn up the heat” with traffic stops.

What was stolen?

The data files published online, which the publishers have called “Icepick,” span staff at nearly 7,000 offices. They include the names, work email addresses, phone numbers, office addresses, job titles and membership in internal DHS groups. The employees impacted include almost 6,600 Immigration and Customs Enforcement (ICE) employees. ICE is the DHS unit responsible for immigration enforcement and deportations in the US.

The dataset also carried details of over 21,000 Customs and Border Protection (CBP) employees, along with information on people who work at the Cybersecurity and Infrastructure Security Agency (CISA).

The data dump revealed less information than the ShinyHunters’ FBI data heist in September, which reportedly contained Social Security numbers, emergency contacts, medical records and home addresses. Nevertheless, this is more than just a phone book of folks in the DHS.

For one thing, it doesn’t take much to cross-reference data. Reuters matched six DHS employees’ data to credit bureau records and breach data from a dark web intelligence platform. Online activists regularly use open-source intelligence (OSINT) to “doxx” people from very few clues, meaning that even a leak of basic identity information can put someone in danger. In fact, the creators of a separate searchable version say they added information through automated and manual research. So some details shown in that version may not have come from the data stolen from DHS.


Breaches happen every day. Don’t be the last to know.


The data in this case also included membership of groups within Active Directory, a Microsoft tool that contains identity information about computer users. Active Directory controls who can access different internal tools, services, and third-party software within an organization.

The files listed over 200 CBP users in a group that could access the facial recognition tool Mobile Fortify. Other groups reference a service called Penlink, which the company claims can track the location data of hundreds of millions of mobile devices.

According to the Guardian, job titles in the data dump show which agents were assigned to sensitive jobs such as special operations, surveillance, and undercover work.

How did they get the data?

The Department of Peace said that it got to the information via a single sign-on (SSO) service provided by identity company Okta. SSO is a prized target for hackers because a single authentication can get a user into many different workplace services and applications.

Okta says it has no evidence its data or systems were compromised, but that doesn’t rule out someone abusing a DHS account with stolen credentials.

DHS told reporters it was aware of a potential breach. One DHS employee whose data showed up in the breach told Reuters they hadn’t heard anything about it.

What DHS employees can do now

The leaked records include work contact details and internal group memberships. This information could help attackers create convincing messages or calls, and may expose some employees to unwanted attention or threats. DHS has warned about the risk of harassment, stalking, and physical harm. It is not yet clear whether the leak has led to specific threats or affected any operations.

If you work for DHS:

  • Follow security advice and instructions from the DHS.
  • Treat unexpected calls, emails, and texts about your role or colleagues with caution. Verify them through a contact method you already trust, and never share passwords or MFA codes.
  • Change any personal passwords you’ve reused for work, and turn on MFA where available. Follow your agency’s process for work accounts.
  • Report suspicious contact or threats to your agency’s security team. If you believe there’s an immediate danger, contact law enforcement.

Do you think your information might have been leaked in a data breach? Check out the Malwarebytes Identity Theft Protection service.


Someone’s got their eye on your personal information. Make sure it’s us.


  • ✇Firewall Daily – The Cyber Express
  • Australian Data Breach Incidents Up 66% as AI Sharpens Scams Samiksha Jain
    Australians filed a cybercrime report about every six minutes over the past year, and artificial intelligence is making the attacks behind those reports faster and more convincing. That is the main finding of the ASD Cyber Threat Report 2025-26. It is the seventh annual assessment from the Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC). In FY2025-26, the agency received more than 82,000 cybercrime reports through ReportCyber. It responded to over 1,500 cyber secur
     

Australian Data Breach Incidents Up 66% as AI Sharpens Scams

28 de Outubro de 2026, 04:25

ASD Cyber Threat Report

Australians filed a cybercrime report about every six minutes over the past year, and artificial intelligence is making the attacks behind those reports faster and more convincing. That is the main finding of the ASD Cyber Threat Report 2025-26. It is the seventh annual assessment from the Australian Signals Directorate’s Australian Cyber Security Centre (ASD’s ACSC).

In FY2025-26, the agency received more than 82,000 cybercrime reports through ReportCyber. It responded to over 1,500 cyber security incidents, up more than 20% on the previous year and 36% over five years. It also notified Australian entities of potentially malicious activity more than 4,400 times, almost 80% more than in FY2024-25.

What the ASD Cyber Threat Report Says About AI

The report calls AI the defining force in the threat environment this year. In his foreword, Deputy Prime Minister and Defence Minister Richard Marles wrote that AI is helping malicious actors find vulnerabilities faster and exploit them at greater scale, speed and sophistication. He also noted that new threats have emerged in recent weeks from the unintended actions of AI agents and from model testing.

ASD’s ACSC makes one clear distinction. AI has not created new kinds of threats. It has amplified and sped up existing ones. AI-enabled cyber threats are most visible in social engineering. Attackers are using AI to write phishing emails with no spelling or grammar errors and to automate targeted spearphishing. The Australian Securities and Investments Commission has also seen a sharp rise in scams that use deepfake videos of celebrities and politicians.

The time defenders have to respond is also shrinking. The agency has previously observed that most vulnerabilities are exploited within two weeks, and some within 48 hours of a patch being released. It expects AI-driven tools to shorten that window further over the next 12 months. Publicly reported vulnerabilities (CVEs) rose 30%. Old flaws are still a problem too: ASD’s ACSC recorded the successful exploitation of a vulnerability first identified in 2008.

Incident Severity Grows in ASD Cyber Threat Report Data

Only one Category 2 incident was recorded this year. However, extensive compromises rose from 26 to 40. ASD’s ACSC identified 362 incidents after proactively notifying organisations. A single notification about cPanel vulnerabilities, sent to 340 entities in May 2026, led to more than 60 confirmed incidents.

The number of ransomware incidents held steady at 139, but extensive ransomware incidents rose from 16 to 24. Health Care, Professional, Scientific and Technical Services, and Manufacturing remained the most affected sectors. Data breaches made up 98 incidents, a 66% increase on the previous year. Separately, the Office of the Australian Information Commissioner received 1,205 breach notifications in 2025. That is the highest yearly total since its Notifiable Data Breaches scheme began in 2018.

The financial impact is rising for businesses. The average self-reported cost of cybercrime per business report rose 16% to $93,500. For medium-sized businesses, it rose 45% to $141,300. The average cost for individuals stayed at $33,000. Identity fraud remained the most reported cybercrime, although reports fell 18%.

Stolen access is now a major entry point. Compromised accounts and credentials were among the most frequently reported incident categories, and phishing appeared in 39% of incidents. Government survey research cited in the report found that 55% of Australians reuse passwords across multiple accounts.

State Actors and Critical Infrastructure in the ASD Cyber Threat Report

State-sponsored actors continued to target Australian government, business and individuals to gain sensitive information. The report says these actors are increasingly pre-positioning inside networks to enable future disruption. Marles wrote that the line separating state-sponsored espionage from sabotage and cybercrime is becoming increasingly blurred.

In April 2026, ASD’s ACSC and international partners highlighted a shift by China-nexus actors. These actors are moving towards large covert networks built from compromised home and small office routers, Internet of Things devices and smart devices.

Critical infrastructure accounted for 154 incidents, or 10% of the total, a decrease of almost 7%. Phishing was the leading initial access technique at 36%, and Financial and Insurance Services was the most affected critical infrastructure division at 30%.

What the Threat Report Asks Organisations to Do

In October 2026, ASD’s ACSC released the Essentials series. It evolves the Essential Eight into a principles-based framework with three chapters: Enterprise IT, Operational Technology and Cloud.

Under its Cyber Action Year, the agency is pushing five priorities:

  • Replacing or mitigating legacy technology.
  • Implementing best-practice event logging.
  • Managing supply chain risk.
  • Preparing for AI-enabled threats.
  • Preparing for post-quantum cryptography, including ceasing the use of traditional asymmetric cryptography by the end of 2030 or sooner.

The report also urges organisations to patch faster. For individuals, it recommends reviewing privacy settings and enabling multi-factor authentication or passkeys.

Suspicious activity, incidents and vulnerabilities can be reported at cyber.gov.au or through the Australian Cyber Security Hotline on 1300 CYBER1 (1300 292 371).

  • ✇Malwarebytes
  • Patient records exposed in Quest breach: What you need to know
    Quest Diagnostics has confirmed that an unauthorized party accessed a system healthcare providers use to order laboratory tests and view results, affecting personal information and patient records. Quest is a major US laboratory testing company whose services help healthcare professionals diagnose and monitor medical conditions. Those services range from routine laboratory testing to specialized testing in areas such as cancer, infectious diseases, and neurology.What happened and what was stolen
     

Patient records exposed in Quest breach: What you need to know

26 de Outubro de 2026, 08:34

Quest Diagnostics has confirmed that an unauthorized party accessed a system healthcare providers use to order laboratory tests and view results, affecting personal information and patient records.

Quest is a major US laboratory testing company whose services help healthcare professionals diagnose and monitor medical conditions. Those services range from routine laboratory testing to specialized testing in areas such as cancer, infectious diseases, and neurology.

What happened and what was stolen?

The company learned of unauthorized access to its Quanum Lab Services Manager, or LSM, on October 21. The compromised platform lets healthcare professionals order tests, access results, review historical trends, and order supplies. Quest paused access to the platform and began investigating. Quest says its core business operations remain up and running.

An investigation is ongoing. Quest has not yet published a count of affected patients or a complete list of the information accessed. It says it will notify affected patients, healthcare providers, and health plans.

The company said:

“personal information and patient records were affected.”

It confirms that health information and personally identifiable information were involved, but has not specified whether these included Social Security numbers, insurance identifiers, payment information, particular test results, or account passwords.

What patients can do now

Quest says it will send notification letters to affected patients once its investigation is complete. Those letters will describe available resources, including credit and identity monitoring. If you receive one, read it carefully and follow the instructions. You can also check the FAQs posted in Quest’s breach notice for updates.


Someone’s got their eye on your personal information. Make sure it’s us.


A breach does not automatically mean someone has misused your information, but you can take these precautions while you wait for more details:

  • Verify unexpected messages independently. Don’t let a message about the breach rush you into clicking a link, sharing sensitive information, or making a payment. Go to Quest’s official website yourself or use contact details you already trust.
  • Review medical bills and insurance statements. Look for appointments, tests, prescriptions, or services you did not receive. The Federal Trade Commission (FTC) identifies unfamiliar medical bills and unexpected items on an Explanation of Benefits statement, which explains how your insurer processed a claim, as warning signs of medical identity theft. Report discrepancies to your healthcare provider and your insurer.
  • Review your credit reports. Look for unfamiliar accounts or debts and dispute errors. Free reports are available through AnnualCreditReport.com.
  • Act if you find signs of identity theft. Visit IdentityTheft.gov for a recovery plan. If someone has received care in your name, ask the providers involved for copies of your medical records and request corrections in writing.

Medical identity theft is not just a financial problem; it can also affect your care. Someone using your identity to obtain treatment or submit insurance claims could introduce incorrect information into your health records. Checking medical statements and reporting anything unfamiliar can help you catch that misuse.


Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

  • ✇Malwarebytes
  • Resident Evil maker Capcom warns of phishing after 11.7 million records exposed
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Resident Evil maker Capcom warns of phishing after 11.7 million records exposed

23 de Outubro de 2026, 10:07
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In this article

  • Capcom’s breach exposed 11.7 million account records.
  • Leaked details could fuel convincing phishing messages.
  • Passwords on 196 accounts were changed without permission.
  • Use CAPCOM ID? Check your account and enable two-factor authentication.

Gamers are being warned to watch their inboxes after someone gained unauthorized access to Capcom’s online membership service.

Capcom, the Japanese video game developer and publisher behind Resident Evil, Monster Hunter, and Street Fighter, disclosed a breach affecting more than 11.7 million CAPCOM ID records worldwide.

The exposed information includes email addresses, account activity details, and IP addresses. A much smaller number of records also contained personal details such as dates of birth.

The company says credit card information was not affected, and it has not confirmed that passwords originally chosen by customers were compromised, but someone changed the passwords on 196 accounts without authorization. Capcom has since reset those passwords.

CAPCOM ID is the company’s unified account system for its websites and services, including online features in certain games. Users can also link it to gaming platform accounts, including PlayStation, Xbox, Steam, Epic Games, and Nintendo accounts.

For players, the exposed information could help scammers make fake Capcom messages more convincing, potentially tricking them into handing over passwords or verification codes.

Capcom discovered the incident on October 19, and says it has addressed the attack method. Games and services remain available, and the company plans to notify affected customers.

The 11.7 million figure refers to affected records, so it may not represent that many individual users. Capcom is still investigating the impact, including how the passwords on 196 accounts were changed without permission and whether any other unauthorized activity occurred on those accounts.

How to stay safe

As with any breach, watch for phishing messages, particularly those using the breach to create urgency. If an email claims your account needs attention, open your browser and go to cid.capcom.com independently to check it. Capcom warns users not to follow URLs or open attachments in suspicious messages.

You can also take these steps:

  • Enable CAPCOM ID’s two-factor authentication: This adds an authenticator-app code to the sign-in process, helping protect your account if someone obtains your password. Set it up from your Account page using a smartphone or tablet. Capcom recommends Google Authenticator or Microsoft Authenticator.
  • Check your account, especially if you received an unexpected password-change notice: Review your registered information and linked platform accounts from your Account page. If you cannot sign in, use Forgot your password? on the login page. See Capcom’s support page for instructions.
  • Use official support channels if you need help: Find the appropriate regional contact in Capcom’s breach notice, rather than trusting contact details in an unexpected message.

Pro tip: Unsure whether a message is a scam? Malwarebytes’ Scam Guard can help you assess it and suggest what to do next.


Something feel off? Check it before you click.  

Malwarebytes Scam Guard helps you analyze suspicious links, texts, and screenshots instantly.  

Available with Malwarebytes Premium Security for all your devices, and in the Malwarebytes app for iOS and Android.  

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  • ✇Malwarebytes
  • Crime Stoppers chapter freezes tips after breach breaks anonymity promise
    A breach exposed personal information in supposedly anonymous crime reports. Now one Crime Stoppers chapter has stopped accepting tips because it cannot guarantee anonymity.Toronto Crime Stoppers, which works with the community, police, and media to help solve crimes, has paused phone, website, and app submissions while it seeks a safer system.The breach occurred in March and involved P3 Global Intel, the Texas-based tip-management platform owned by Navigate360. Its software is used by Crime Sto
     

Crime Stoppers chapter freezes tips after breach breaks anonymity promise

23 de Outubro de 2026, 06:57

A breach exposed personal information in supposedly anonymous crime reports. Now one Crime Stoppers chapter has stopped accepting tips because it cannot guarantee anonymity.

Toronto Crime Stoppers, which works with the community, police, and media to help solve crimes, has paused phone, website, and app submissions while it seeks a safer system.

The breach occurred in March and involved P3 Global Intel, the Texas-based tip-management platform owned by Navigate360. Its software is used by Crime Stoppers programs and other organizations in the US and elsewhere.

An October CBC investigation revealed the Canadian impact: More than 1.5 million tips spanning 25 years were exposed, with over 850,000 containing personal information. That included addresses, phone numbers, email addresses, and some banking details associated with rewards. The exposed details belonged to tipsters, people named in allegations, and others, including police and Crime Stoppers staff.

Following CBC’s reporting, Toronto Crime Stoppers acknowledged that its promise of anonymity had been broken for some users. The organization stopped accepting tips, saying it could no longer guarantee users’ anonymity.

In an October 21 statement, the organization says identifying details are normally removed before tips reach investigators, but some original submissions containing potentially identifying information were stolen from P3.

For affected tipsters, exposure could create a risk of retaliation, intimidation, or extortion. Scammers could also use details of a genuine tip to make an approach more convincing.

Unfortunately, the pause removes a reporting option for people afraid to approach police. Toronto police still accept reports directly, but warn that those channels are not anonymous.

How to stay safe

Toronto Crime Stoppers warned people worried about exposure to watch for impersonators. It says it will never contact them first to request a tip number, password, or other information.

The statement did not describe an individual notification process or offer a way to check whether a particular tip was affected. For anyone wanting to submit a new tip, the organization’s message was clear:

“Until we have a safer way to protect you, please do not send us tips by phone, online, or through the app.”

Anyone in immediate danger should call 911. During the pause, non-emergency reports in Toronto should go directly to Toronto police, with the understanding that those channels are not anonymous.

If you use a different Crime Stoppers program, check its official website for updates and advice about its reporting system.

For more general advice if your information may have been exposed, read our blog “Involved in a data breach? Here’s what you need to know.”


What do cybercriminals know about you?

Use Malwarebytes’ free Digital Footprint scan to see whether your personal information has been exposed online.

  • ✇Malwarebytes
  • Woman faces years in prison over a Cash App account she says she never opened
    A Cash App account opened in her name has left Amanda Smith facing criminal charges and potentially up to six years in prison.404 Media reports that Smith says someone used her Social Security number (SSN) and date of birth to create an account that received money from a Facebook Marketplace scam. Allegedly, a buyer sent $1,000 for items that weren’t really for sale. A scammer had taken over someone else’s Facebook account and directed the buyer to pay a Cash App account in Smith’s name.Investig
     

Woman faces years in prison over a Cash App account she says she never opened

22 de Outubro de 2026, 08:27

A Cash App account opened in her name has left Amanda Smith facing criminal charges and potentially up to six years in prison.

404 Media reports that Smith says someone used her Social Security number (SSN) and date of birth to create an account that received money from a Facebook Marketplace scam.

Allegedly, a buyer sent $1,000 for items that weren’t really for sale. A scammer had taken over someone else’s Facebook account and directed the buyer to pay a Cash App account in Smith’s name.

Investigators obtained account information from Block, Cash App’s parent company. That information included Smith’s Social Security number and date of birth. Police subsequently arrested her in Pennsylvania over the alleged crime in Arkansas, a state she says she had never visited.

She spent three nights in jail. But 404 Media’s review of account records found that several account details, including the address and network used, did not match her own.

Smith also described a frustrating obstacle when she tried to investigate:

“Cash App refused to provide me with any information about the account, because I couldn’t prove that I was the owner.”

The account was associated with her closely enough to contribute to her arrest, yet she said she could not get information directly from the company. She later received account records through the criminal case.

It’s a disturbing reminder that the consequences of identity theft can go well beyond an unfamiliar charge on your bank statement. You could also find yourself accused of a crime committed using your details.


Breaches happen every day. Don’t be the last to know.


Smith suspects that information exposed in a data breach may have been used to impersonate her. When investigating, 404 Media found the phone number used for the account linked to an Amanda Smith in older breach data. They also found someone made a Venmo account using the same phone number but under another name entirely.

The source of her Social Security number and date of birth hasn’t been established, and her case is ongoing. Her experience highlights why it matters to know which of your details have been exposed.

How to protect yourself

The practical lesson is to look beyond the headline that a company “lost customer data.” What matters is which information was exposed, because different exposures call for different responses. Our guide for how to handle being involved in a data breach recommends checking the affected company’s official information before deciding what to do next.

The steps depend on the type of data that was stolen or leaked:

  • Email addresses and phone numbers: Be alert for phishing messages and scam calls, including messages that refer to the breach.
  • Passwords: Change the affected password and anywhere else you reused it. Enable multifactor authentication where available.
  • Payment or banking details: Contact the relevant financial institution and review your accounts for unauthorized activity.
  • Social Security numbers and other identifying information: Check your credit reports for unfamiliar accounts. In the US, you can freeze your credit for free with each of the three major credit bureaus: Equifax, Experian, and TransUnion. This helps prevent new credit accounts being opened in your name, but does not prevent every type of identity misuse.

If you discover an account opened in your name, contact the company’s fraud department through its official website and report the identity theft (in the US you can do that at IdentityTheft.gov). Keep copies of your reports and correspondence, and ask for written confirmation when the fraudulent account is closed.

A breach-checking service can help you identify known exposures linked to your information. Malwarebytes’ Digital Footprint Scan, for example, checks for exposures associated with your email address.


What do cybercriminals know about you?

Use Malwarebytes’ free Digital Footprint scan to see whether your personal information has been exposed online.

  • ✇Krebs on Security
  • Feds Suspect Ransom Negotiator Ran ShinyHunters Extortion Site BrianKrebs
    U.S. federal investigators pursuing the ShinyHunters hacking group that recently stole highly sensitive data from the FBI have identified executives at two different ransomware negotiation firms who maintained unusually close relations with the extortion group, KrebsOnSecurity has learned. Sources close to the investigation say one of the executives in the United States even helped ShinyHunters operate a website that pressured victims into paying a ransom. Hackers aligned with ShinyHunters have
     

Feds Suspect Ransom Negotiator Ran ShinyHunters Extortion Site

19 de Outubro de 2026, 10:48

U.S. federal investigators pursuing the ShinyHunters hacking group that recently stole highly sensitive data from the FBI have identified executives at two different ransomware negotiation firms who maintained unusually close relations with the extortion group, KrebsOnSecurity has learned. Sources close to the investigation say one of the executives in the United States even helped ShinyHunters operate a website that pressured victims into paying a ransom.

Hackers aligned with ShinyHunters have claimed credit for dozens of major data breaches since 2019, when the group was primarily operated by cybercriminals living in France. As those original members were arrested or jailed one by one, control over the ShinyHunters brand eventually passed to “Rey,” identified last year as a teenage hacker from Amman, Jordan. According to the FBI, ShinyHunters has extorted more than $70 million from victims so far this year.

In late September, ShinyHunters hacked the FBI recruitment website fbijobs.gov and taunted the agency by threatening to publish the stolen files, which reportedly included medical and psychological records, Social Security numbers and home addresses, and information about each employee’s unit and specialization.

The FBI jobs site hack has prompted the agency to move with uncommon speed to arrest, detain and question people who had any communications with Rey or other ShinyHunters suspects. Reuters reported on October 3 that Rey had been detained by Jordanian authorities and was cooperating with the FBI.

Rey was able to assume control over the hacking group because one of its alleged senior members had just been nabbed. On the evening of September 15, 2026, authorities in the Netherlands arrested convicted hacker and ShinyHunters suspect Pepijn van der Stap. Dutch police reportedly used flash-bang grenades in an effort to stun and apprehend Van der Stap as he was logged in to various online accounts.

According to a source close to the investigation, the authorities arrested Van der Stap while he was using his Signal instant messaging account, which allowed them to read recent communications with frequent contacts — including ransomware negotiators based in Canada and the United States.

Multiple sources with knowledge of the matter told KrebsOnSecurity that Van der Stap’s messages were the key to unraveling a murder-for-hire plot that emerged immediately following his arrest. The Dutch news outlet RTL reported last month the two murders were allegedly to be committed abroad, and that there are indications Van der Stap gave the order for the attacks (there is no indication those orders were ever carried out).

On October 9, KrebsOnSecurity broke the news that the FBI arrested a 54-year-old Canadian cybersecurity executive named Edward Dubrovsky in connection with the ShinyHunters investigation. Dubrovsky, who recently published a book on handling cyber extortion that recommended always engaging with the hackers, was charged with threatening to disclose stolen or hacked data and interfering with interstate commerce through extortion, according to court records. Politico reports prosecutors have asked that Dubrovsky remain in custody pending trial, and that records related to his case remain under seal.

A source close to the investigation told KrebsOnSecurity that Van der Stap’s Signal messages showed he had frequent conversations with Mr. Dubrovsky and with at least one executive at a large U.S.-based consulting firm, and that these executives often knew the details about new ShinyHunters victims before the victims themselves had even learned of the breach.

That source shared another potentially explosive finding by federal investigators: the Dutch hacker’s chats showed Mr. Dubrovsky knew ShinyHunters had stolen highly sensitive data from FBI servers, and that he never informed the bureau of the data breach prior to ShinyHunters threatening on Twitter/X to publish the agency’s deeply personal personnel files.

SHINYWIRE

KrebsOnSecurity has learned from two sources close to the ShinyHunters probe that FBI investigators believe at least one executive at a U.S.-based consulting firm played an active role in operating the now-defunct ShinyHunters victim extortion website “shinywire[.]com.” KrebsOnSecurity is not naming the U.S. company or the suspected executive(s) for now because they have not yet been charged with a crime, but it is a prestigious firm with more than 1,000 associates.

A section of the homepage for the now-defunct Shinywire website.

The Shinywire website was active from approximately May 3, 2026 until October 16 and had entries for nearly 100 organizations hacked by ShinyHunters. Each entry urged victims to engage with the cybercrime group and discuss terms for payment. The pages also included samples of stolen files and promised those files would be published online if the victim ignored their demands.

The following screenshot shows a cached portion of the Shinywire extortion page for Intuitive Surgical, an American medical technology company that was breached in March 2026 after an employee fell for a targeted phishing email.

The Shinywire website, as indexed by urlscan.io. This listing is an extortion demand targeting Intuitive Surgical, an American medical technology company breached in March 2026 by a targeted phishing email attack that compromised an employee’s credentials.

Victim organizations that refused to engage or negotiate after seven days would find all of their stolen data published on the ShinyHunters victim shaming blog (a website that is only reachable via the anonymity network Tor).

In a story published October 15, The Globe and Mail wrote that a few months before Edward Dubrovsky was arrested by the FBI, the Canadian cybersecurity executive alleged in court documents he had become collateral damage in a campaign by a former business partner to “destroy” another industry executive.

The story noted that Dubrovsky filed the lawsuit in Ontario this year against Daniel Tobok, the former chief executive of Cypfer, a cybersecurity firm founded in Toronto with offices in the U.S., Britain, the Netherlands, the United Arab Emirates, and Mexico. The two first became business partners in 2017 and later developed Cypfer together, where Mr. Dubrovsky was a managing partner and chief operating officer. But by 2024, the two had a falling out, with Dubrovsky accusing Tobok of gradually excluding him from business matters and making “increasingly capricious business decisions.”

Mr. Tobok reportedly denied the allegations and filed a counterclaim, accusing Mr. Dubrovsky of accessing confidential information and unfairly competing with Cypfer through work at another firm called CyberSteward Inc. He also said Mr. Dubrovsky has misrepresented himself as a Cypfer founder, and is not a shareholder.

GHOSTBYTE

According to interviews with several former colleagues of Mr. Tobok, as far back as eight years ago he was known to ransomware purveyors by a particular nickname: Ghostbyte. In 2018, a Canadian company was hacked by Dharma, a prolific Russian-language ransomware affiliate program that first surfaced in 2016. The victim company told the Dharma ransomware representative they were leaning toward paying because some of the files were unrecoverable after being locked, but that they needed a better guarantee that Dharma would keep their word if paid.

A redacted copy of the Dharma rep’s reply is pictured below, and it shows the ransomware group urged the victim to contact a person at a Canadian IT firm that helps companies seeking such guarantees. The Dharma rep recommended the victim contact the email address ghostbyte@tutanota.com.

“If you want guarantees, you can write to the IT company,” the Dharma reply advised. “Take the phone and negotiate with them. This IT company often solves such problems in Canada. You can contact them and sign a contract for services. You’ll still have to pay.”

An email reply from the Dharma ransomware group to a victim, recommending they contact an email address that is connected to Mr. Tobok.

It’s unclear if Mr. Tobok ever used that Ghostbyte address offered by the Dharma representative, and he has not responded to multiple requests for comment. However, the breach tracking service Constella Intelligence finds an email address Mr. Tobok has frequently used — dtobok@me.com — is associated with two online accounts where the chosen username was “ghostbyte,” including a Snapchat account.

Incidentally, Constella also finds the Dharma rep’s email address luckygoodlucky@tuta.io is associated with a cryptocurrency address that processed 38 transactions totaling 43 bitcoin, ~$3.5 million at today’s value (the most recent transaction for this wallet is dated February 2019).

In a statement shared on October 14, Cypfer said the company’s business does not include making or facilitating ransomware payments, and that Cypfer learned of Dubrovsky’s arrest when the news first broke in the media.

“We had no prior knowledge of Mr. Dubrovsky’s arrest,” a spokesperson told KrebsOnSecurity via email. “CYPFER has not received any outreach from law enforcement and, to our knowledge, is not the target of any law enforcement investigation.”

The statement said CyberSteward and Cypfer are separate companies with no officers, directors or employees in common, and that Cypfer was recently acquired by the Apros Group, a holding company led by Jason Hogg, a former FBI special agent and former CEO of Aon Cyber Solutions Group. In 2020, Aon aquired Cytelligence, a security consulting firm where Mr. Tobok was founder and CEO and Mr. Dubrovsky was a managing partner.

CONFLICTING INTERESTS

It is not illegal in the United States to pay hackers for an encryption key to unlock servers infected with ransomware, or in exchange for a promise to delete any stolen files and refrain from publishing them online. While victim organizations can land in legal hot water if they pay a ransom to a group that is sanctioned by the U.S. Treasury Department, ShinyHunters is not among the ransomware groups currently sanctioned by the United States or by any other government.

Experts say ransomware victims are typically directed by their insurance provider to work with a specific incident response firm. But not all cyber forensics and breach response companies will agree to facilitate payments to ransomware groups on behalf of their clients. As a result, once victim firms make a decision to pay, the firms that eschew rewarding extortionists are invariably replaced by companies that have no such qualms.

In December 2024, ShinyHunters began extorting the education technology company PowerSchool, stealing private information on 62 million students and 9.5 million teachers in the U.S. and Canada. PowerSchool reportedly paid a $2.85 million ransom demand, and a “frequently asked questions” statement (PDF) about the breach says PowerSchool was assisted in that effort by CyberSteward (ShinyHunters affiliate Matthew Lane, 20, of Sterling, Mass., was sentenced in November 2025 to four years in prison for his admitted role in the PowerSchool hack).

But that ransom payment did not stop future extortion attempts using the same stolen data. By May 2025, individual school districts were reportedly receiving separate ransom demands using samples of the same stolen files. While nobody has alleged ShinyHunters was behind the second wave of extortion against PowerSchool users, the incident drives home the reality that there is no technical way to verify the threat actors have deleted the stolen data as promised, or prevent others from abusing the same records.

A number of leading cyber incident response firms, including Coveware and Unit 221B, have consistently warned victims against paying ShinyHunters, noting that “destroyed” victim data is often kept, resold or used to extort the company’s clients directly later on.

The FBI echoed those sentiments in an alert on May 15, 2026 advising victims against paying the ShinyHunters group. Meanwhile, ShinyHunters members have been harassing and threatening employees at Coveware and Unit 221B for offering this advice.

The following screenshots show just how annoyed the ShinyHunters leaders were with Coveware’s relentless advice against paying the group. The first image is from a conversation on May 6, 2026 that took place between the group’s main account on Telegram and a co-conspirator. In that chat, snippets of which were shared with KrebsOnSecurity by a trusted source, ShinyHunters complained that Coveware was harming the group’s payment rates.

The operator of the ShinyHunters account on Telegram speaking privately with a co-conspirator and complaining that Coveware was harming their business.

“Go on my website, majority of those companies would’ve paid if it weren’t for Coveware giving them misinformation,” the ShinyHunters account wrote. “Someone (100% Coveware) is going out of their way to make sure i am not paid.”

In another conversation on April 11, 2026, the ShinyHunters Telegram account privately said they were trying to “eliminate the problem,” which they said was Coveware. Coveware declined to comment for this story.

“I’m sure the company will pay but in this specific case I am aware of Coveware and their involvement, and I’ve probably been not getting a lot of other negotiations mostly likely because Coveware keeps getting involved,” the ShinyHunters account bemoaned.

The operator of the ShinyHunters account on Telegram telling a co-conspirator they were “trying to eliminate the problem,” which they identified as Coveware advising victims not to pay the cybercrime group.

Mark Camillo is chief executive at CyberAcuView, an industry group founded in 2021 by a consortium of major cyber insurance carriers. Camillo said some firms charge a flat retainer fee, while those that specialize in helping companies negotiate a ransom payment tend to charge a percentage of the total ransom amount paid.

That latter dynamic, he said, is an inherent conflict of interest, as the negotiator has every incentive to make things more favorable to the attackers because they are financially incentivized to negotiate and pay out, and to not negotiate down on the price.

“It has come to the industry’s attention that many of the ransomware payers charge a percentage of the final payment which may or may not be disclosed,” Camillo said. “This makes no sense if they are also the negotiator. There needs to be more transparency in the process as no one in the ecosystem should be profiting purely on the size of the ransomware transaction or payment itself.”

Camillo said the firms doing this work would argue the fees are needed because there may be unexpectedly higher costs to secure larger quantities of cryptocurrency or more risk carrying the float, and because cryptocurrency exchanges may charge higher fees for high risk transactions.

“There definitely needs to be more visibility around the transaction and clarity on the increasing value of the crypto and the exchange’s percent in the transaction to get to the bottom of this and remove any misaligned incentives,” he said.

In recent months, the U.S. Department of Justice has prosecuted a number of ransomware negotiators alleged to have conspired with cybercriminals to defraud their clients. On October 7, the DOJ charged MonsterCloud CEO Zohar Pinhasi, 50, with wire fraud and conspiracy for allegedly charging customers to remediate ransomware attacks without paying the hackers. According to charging documents, Pinhasi secretly went behind his customers’ backs and paid hackers anyway, paying ransomware groups $8 million while charging customers $19 million.

In July, Angelo Martino, a 41-year-old ransomware negotiator from Land O’Lakes, Florida, was sentenced to 70 months in prison for conspiring with the Blackcat/ALPHV ransomware group to extort multiple victims. According to the DOJ, Martino was paid by BlackCat attackers to provide confidential information about the negotiating position and strategy of his employer’s clients and enable the ransomware actors to maximize the ransoms paid by the victims.

  • ✇Malwarebytes
  • Millions of California students’ sensitive data stolen in breach
    Personal information belonging to millions of current and former California public school students has been stolen from a system operated by Educational Testing Service (ETS).ETS is a nonprofit organization that helps run the state’s standardized tests under contract with the California Department of Education (CDE). It has begun notifying students and families after an unauthorized party accessed and copied student information from an ETS-operated secure file transfer protocol (SFTP) site. CDE
     

Millions of California students’ sensitive data stolen in breach

19 de Outubro de 2026, 08:10

Personal information belonging to millions of current and former California public school students has been stolen from a system operated by Educational Testing Service (ETS).

ETS is a nonprofit organization that helps run the state’s standardized tests under contract with the California Department of Education (CDE). It has begun notifying students and families after an unauthorized party accessed and copied student information from an ETS-operated secure file transfer protocol (SFTP) site. CDE is distributing the ETS breach notice to help affected individuals receive information about the incident and available resources.

An investigation determined that an unauthorized party used compromised login details to ​access the site and copy files containing California student information at various ​times between May 22 and September 18.

The CDE says the breach includes all students enrolled during the previous three school years, although the affected population is not limited to that group. The information involved varies by individual but may include:

  • Student names
  • Statewide Student Identifiers (SSIDs)
  • Dates of birth
  • Home addresses
  • Demographic information
  • Disability and program participation information
  • Statewide assessment information, including test scores

According to the CDE, over 5.7 million students were enrolled in California ​public schools during the 2025–2026 school year alone.

Not every affected student had every category of information exposed. However, this is clearly more than a list of names and email addresses: The stolen files can reveal highly personal information about a student’s education and disabilities.

CDE says Social Security numbers, financial account information, passwords, and parent or guardian information were not involved. ETS says it has found no evidence so far that the stolen information has been made public.

How to stay safe

ETS, at CDE’s direction, is notifying affected students and families. If your information or your child’s information was involved, follow the instructions in the notification and:

  • Verify any communication about the incident through official channels.
  • Consider enrolling in the two years of free identity-protection services. Parents or legal guardians can enroll affected minors, while affected adults can enroll themselves. Check the instructions for the appropriate age group.
  • Watch for messages that use details about your child or their school to sound convincing. Don’t share passwords, security codes, or payment details in response to an unsolicited message or call. 
  • For more advice, read our blog “Involved in a data breach? Here’s what you need to know.”

Pro tip: Students, faculty, and staff at participating US universities can get free security software through the Malwarebytes Student Protection Program. Visit malwarebytes.com/student to check your eligibility and sign up. 


Let’s face it, an incognito window can only do so much. 
 
Breaches, dark web trading, credit fraud. Malwarebytes Identity Theft Protection monitors for all of it, alerts you fast, and comes with identity theft insurance. 

  • ✇Malwarebytes
  • How “123456” became the key to almost 9 million personal records
    An attacker reportedly used a leaked password to abuse a company’s legitimate access to Denmark’s population register (CPR). The weak password is remarkable, but the failure to spot millions of unusual searches made the breach worse.The CPR administration states it identified a serious security incident. By abusing a Danish company’s authorized access to the CPR system, unauthorized people gained access to the names, addresses, CPR numbers, and other information belonging to around 8.8 million p
     

How “123456” became the key to almost 9 million personal records

12 de Outubro de 2026, 09:34

An attacker reportedly used a leaked password to abuse a company’s legitimate access to Denmark’s population register (CPR). The weak password is remarkable, but the failure to spot millions of unusual searches made the breach worse.

The CPR administration states it identified a serious security incident. By abusing a Danish company’s authorized access to the CPR system, unauthorized people gained access to the names, addresses, CPR numbers, and other information belonging to around 8.8 million people registered in the system. CPR numbers are Denmark’s personal identification numbers.

How could a password so weak that it should have been rejected by the system open the door to so much personal information?

The attacker reportedly gained access through Pays ApS, an IT company based in Odense. According to TV 2, Pays has confirmed that its authorized access to search the CPR system was abused. Pays offers services including data updates and “CPR cleansing,” allowing customers to check records against the register to update addresses, identify people who have died, and obtain information about changes of address.

The attacker reportedly used a leaked password associated with a former Pays employee. TV 2 says an email containing the password 123456 had appeared in a larger data leak, and that this account of the initial access matches its own research.

The attackers had access for 21 days before it was shut down on October 2, although the suspicious activity appears to have stopped on September 20. An unusually large bill for around 14 million searches drew attention to the breach.

Politiken reports that the data stolen in those searches belonged to approximately 5.5 million living and 3.3 million deceased people.

A weak, leaked password opened an authorized route into a sensitive register. That access allowed millions of searches, and the activity was discovered only after an unusually large bill drew attention to it.

How to stay safe

If your organization handles sensitive data:

  • Don’t reuse passwords or use personal passwords for work accounts. Use a password manager to create and remember strong, unique passwords for you.
  • For systems that give access to sensitive data, enforce authentication that would reject weak passwords and make multi-factor authentication mandatory.
  • Monitor for unusual activity. That many searches from one account should have been noticed earlier.

If your data may have been exposed in this breach:

Pro tip: Use Malwarebytes Scam Guard if you’re unsure if a message is legitimate. It can help you determine whether it’s a scam and what to do next.


Something feel off? Check it before you click.  

Malwarebytes Scam Guard helps you analyze suspicious links, texts, and screenshots instantly.  

Available with Malwarebytes Premium Security for all your devices, and in the Malwarebytes app for iOS and Android.  

Try it free → 

  • ✇Malwarebytes
  • ASOS breach update: Hackers stole customer details and shopping searches
    The customer data stolen from global fashion retailer ASOS includes more than just names and contact details, raising questions about its early reassurances.As we reported earlier this week, ASOS customers received a push notification through the ASOS app alleging that the company had been hacked.ASOS has confirmed that attackers accessed customer information after tricking an employee into handing over login credentials. While the retailer says payment card information and customer passwords we
     

ASOS breach update: Hackers stole customer details and shopping searches

9 de Outubro de 2026, 07:56

The customer data stolen from global fashion retailer ASOS includes more than just names and contact details, raising questions about its early reassurances.

As we reported earlier this week, ASOS customers received a push notification through the ASOS app alleging that the company had been hacked.

ASOS has confirmed that attackers accessed customer information after tricking an employee into handing over login credentials. While the retailer says payment card information and customer passwords were not accessed, reporting by the BBC shows the stolen information includes more than the “basic personal information” initially mentioned by the company.

The stolen login details were used to access information on third-party platforms used by ASOS. The company says it locked down the affected platforms and launched an investigation with internal and external specialists. It also says it has strengthened its security controls.

What data was stolen?

In our initial coverage, we highlighted the potentially detailed customer profiles associated with ASOS’s marketing setup. The BBC’s findings now establish that at least some shopping-related information was taken.

According to the BBC, which received a sample from the attackers, the exposed data includes:

  • Names and home addresses
  • Phone numbers and email addresses
  • Customer numbers and dates of birth
  • Searches customers made on the ASOS website
  • Details such as when a customer started using ASOS

The BBC reported search terms including “reclaimed vintage,” “glamorous wide fit,” and “Asos petite.” That makes this more than a stolen contact list. The information can also reveal customers’ shopping interests and their relationship with the retailer.

The attackers’ original notification named Snowflake, a data storage and analysis platform. They subsequently told the BBC that they accessed the information through Simon AI, a platform built on Snowflake that ASOS uses for customer personalization.

Snowflake said it had found no compromise of its platform. Using stolen credentials to access a customer’s account or a connected service does not necessarily mean the underlying platform was breached. The available reporting does not establish a vulnerability in Snowflake or Simon AI.

ASOS’s communication with customers

Customers first heard about the breach from the cybercriminals, rather than the retailer. The attackers’ decision to send a notification through the ASOS app may have made that unavoidable.

But the Independent reported that ASOS’s full statement followed roughly five hours of silence, leaving customers alarmed by the notification and waiting for an explanation.

Security expert Kevin Beaumont criticized the response:

Kevin Beaumont on Mastodon

“ASOS are experiencing the exact same PR gaffs as Co-op and M&S by not being honest with customers. If you’re dealing with Advanced Persistent Teenagers you need much better crisis plans.”

While the attackers are threatening to release the data, ASOS says its full investigation will continue over the coming weeks. It will contact customers directly where it believes further information, support, or action is required.

Reportedly, the group gave ASOS two weeks to make contact and said it wanted a ransom in exchange for deleting customer information. ASOS did not disclose whether it would pay.

How to stay safe

ASOS says its website and app remain safe to use, and that payment card information and customer passwords were not accessed. But the stolen details and shopping searches could help scammers make targeted phishing messages more convincing.

A message that knows your name, or what you searched for, isn’t proof it came from ASOS.

  • Be wary of unexpected emails, texts, or calls about the breach, refunds, deliveries, or problems with your ASOS account.
  • Don’t follow links in unexpected messages, and don’t follow the Telegram link in the attackers’ message or engage with them. Go directly to the ASOS website or app to check your account.
  • Don’t share passwords, security codes, or payment details in response to an unsolicited message or call. ASOS says it will never ask you to do this.
  • If your data was stolen in this breach, read the tips in our blog Involved in a data breach? Here’s what you need to know.

Your name, address, and phone number may already be for sale.  

Data brokers collect and sell your personal details to anyone willing to pay. Malwarebytes Personal Data Remover finds them and gets your information removed, then keeps watch so it stays that way. 

Dread Dark Web Forum Hijacked, Operators Claim Control of Domain Keys (Updated)

Dread dark web forum appears hijacked after a pinned post claimed control of the project and domain keys, while denying plans to leak user data.
  • ✇Krebs on Security
  • ShinyHunters Extorted Boeing Spin-off Prior to Arrests BrianKrebs
    A teenager from Amman, Jordan suspected of leading the prolific data theft and extortion group ShinyHunters has been detained and is reportedly cooperating with the FBI to identify other members of the hacking gang. KrebsOnSecurity has learned that the suspect, who uses the hacker handle “Rey,” was detained as ShinyHunters was in the process of extorting a business unit recently divested by the global aerospace company Boeing, which manufactures the fleet of planes used by the employer of Rey’s
     

ShinyHunters Extorted Boeing Spin-off Prior to Arrests

7 de Outubro de 2026, 10:48

A teenager from Amman, Jordan suspected of leading the prolific data theft and extortion group ShinyHunters has been detained and is reportedly cooperating with the FBI to identify other members of the hacking gang. KrebsOnSecurity has learned that the suspect, who uses the hacker handle “Rey,” was detained as ShinyHunters was in the process of extorting a business unit recently divested by the global aerospace company Boeing, which manufactures the fleet of planes used by the employer of Rey’s father — Royal Jordanian Airlines.

The logo for Jeppesen ForeFlight, a business unit divested last year by the aerospace firm Boeing.

On October 3, Reuters cited three unnamed sources saying a suspected ShinyHunters member in Amman named Saif Al-din Khader was detained by Jordanian authorities and was cooperating with the FBI. KrebsOnSecurity identified Rey as Khader in a November 2025 profile, in which the young man admitted working with multiple ransomware groups.

Rey was featured again in a September 28 exclusive about the Dutch police arresting 24-year-old convicted cybercriminal Pepijn van der Stap on suspicion of aiding in data thefts and extortions by ShinyHunters. The story noted that immediately following the Dutchman’s arrest on the evening of September 15, Rey assumed control over the ShinyHunters brand and boasted publicly about stealing highly sensitive data from the FBI and extorting the ransomware group Cl0p.

Rey taunted both the FBI and Cl0p with memes posted to his longtime account on Twitter/X, while simultaneously including images of the avatar used by Van Der Stap’s former hacker alias “Umbreon” in an apparent attempt to frame the Dutchman for both hacks.

A taunting meme uploaded to Twitter/X by Rey on Sept. 22. A giant sized version of the Pokemon character Umbreon can be seen in the bottom left.

As noted in our September 28 report, ShinyHunters gained access to the FBI site and other victims by exploiting a vulnerability (CVE-2026-35273) in PeopleSoft, a software-as-a-service platform from the tech giant Oracle that is broadly used by companies to manage hiring and human resources, benefits and payroll. Oracle quickly issued a fix for CVE-2026-35273, which ShinyHunters first began exploiting as a zero-day in June, and at the time Mandiant released web application firewall rules intended for organizations that couldn’t apply the security update quickly enough.

ShinyHunters told BleepingComputer in June that the original goal behind exploiting the PeopleSoft vulnerability was to breach the FBI’s own PeopleSoft database, but the hackers said those attacks were unsuccessful for some reason. In recent weeks, however, ShinyHunters turned to a well-known URL-encoding trick to bypass Mandiant’s suggested web application firewall rules.

In a report released Sept. 25, security experts at Mandiant and the Google Threat Intelligence Group (GTIG) confirmed that ShinyHunters had mass-exploited the PeopleSoft vulnerability to steal data from dozens of systems across a range of industries, including higher education, technology, healthcare, agriculture, transportation and government.

Reuters reported October 5 that the FBI has removed a contractor at Accenture over their failure to patch the FBI recruitment website hacked by ShinyHunters, which exposed sensitive data on more than 5,000 FBI personnel, including each’s person’s unit and specialization, as well as medical and psychiatric records.

‘REY’ MEANS KING, AS IN ROYAL

According to two sources familiar with the ShinyHunters investigation, a navigation and digital aviation unit recently divested by the global aerospace company Boeing was among the victims that ShinyHunters was in the process of extorting when Rey was apprehended by Jordanian authorities.

Those sources said the FBI’s investigation into ShinyHunters gained renewed urgency with the group’s attempted extortion of the former Boeing unit, which allegedly included the theft of sensitive information that sources said could pose operational safety and security risks.

In a brief statement shared with KrebsOnSecurity, Boeing acknowledged the extortion attempts by ShinyHunters, and said the incident concerned data stolen from Jeppesen ForeFlight, a subsidiary that Boeing sold in November 2025 to the private equity firm Thoma Bravo for $10.55 billion.

“We are aware of claims by a threat actor regarding data allegedly associated with Boeing and our former subsidiary Jeppesen ForeFlight,” a Boeing spokesperson shared. “We are actively reviewing the matter with the Jeppesen ForeFlight team.”

A spokesperson for Jeppesen ForeFlight shared a written statement in response to questions, saying the company has seen no impact on their end. “Based on our investigation to date into this claim and proactive security posture, there was no impact to our operations or products.”

Rey’s alleged involvement in attempting to extort the former Boeing unit is noteworthy because there is strong evidence that his father works for Royal Jordanian Airlines, which is mostly controlled by the Jordanian government and operates its long-haul fleet on passenger planes built by Boeing. Rey claimed on Telegram in early 2025 that his father was an airline pilot, although that could not be independently confirmed.

However, as noted in our November 2025 profile of Rey, his family’s shared computer was at one point compromised by password-stealing malware, and the data collected by that malware clearly shows Rey’s father used the same credentials to log in at multiple online portals for Royal Jordanian Airlines employees.

Royal Jordanian Airlines has not yet responded to a request for comment. In advance of our September 28 story, KrebsOnSecurity once again emailed Rey’s father to seek comment and update him on his son’s alleged activities. Neither of the Khaders have responded. But just hours after that request was sent, Rey began deleting his various social media accounts, including the Twitter/X account he previously used to taunt the FBI, Cl0p, and other ShinyHunters victims.

Rey may have nixed many of his social media profiles, but his cybersecurity blog on GitHub somehow escaped the purge, and it shows that Rey was fixated on the leaders of the Cl0p ransomware group. In March 2026, Rey’s blog featured a lengthy post that identified two Russian men as the core developers and hackers behind Cl0p.

Rey’s blog on GitHub. This post doxes two Russian men as the core operators behind Cl0p, one of the oldest and most established ransomware groups still in operation today.

MURDER FOR HIRE?

Meanwhile, news outlets in the Netherlands reported explosive new allegations leveled at Van der Stap, whose supposed personal transformation from convicted to reformed hacker has been widely covered in the tech news media. The Dutch daily RTL reported on Sept. 29 that investigators suspect Van der Stap tried to orchestrate at least two murders. According to RTL, the murders were allegedly to be committed abroad, and there are indications Van der Stap gave the order for these attacks.

Van der Stap was released from prison after serving the better part of a four year sentence for data theft and extortion activity that prosecutors said netted between €1.5 million and €2.7 million. In an interview with KrebsOnSecurity on September 9, Van der Stap described his new role as “offensive security lead” at the Dutch cybersecurity company Neo Security, saying the job involved probing client networks for security vulnerabilities.

Neo Security’s owner Benjamin Korper told Reuters he has hired an outside firm to investigate whether Van der Stap had hacked Neo Security or its customers, but that so far investigators have found no evidence he acted against his employer or clients. Korper said Dutch forensic investigators visited his office on September 15, the night Van der ⁠Stap was arrested in a dramatic police raid that reportedly involved flash bang grenades.

A screenshot of a Sept 16 story by the Dutch news outlet at5.nl, describing a police raid on Van Der Stap’s residence that reportedly used flash-bang grenades.

Prior to his first arrest in 2023, Van der Stap was working as a software engineer at the Amsterdam-based cybersecurity startup Hadrian, while volunteering at the Dutch Institute for Vulnerability Disclosure (DIVD) — even as he was hacking into and extorting a number of large organizations.

When asked in a recent interview why anyone should believe the word of a self-described “reformed” cybercriminal who had so casually deceived countless friends, co-workers and journalists for years, Van der Stap replied that his work spoke for itself and there was nothing he could say that would convince his worst critics.

“You can throw a bunch of nice words at someone, but you can’t convince them if they don’t want to be convinced,” Van der Stap told KrebsOnSecurity on Sept. 9. “I’m doing what I can to repay victims, and that’s all I can do. If someone doesn’t want to believe me, then that’s on them.”

FRANCHISING AND BURNING A BRAND

Cybercriminals aligned with ShinyHunters have been responsible for dozens of data breaches involving billions of stolen records, and breaches claimed by the group stretch back to at least 2019. But experts say the people recently operating behind the ShinyHunters name are not the same core members that populated the group in its early days, most of whom are French citizens who have been arrested (if not also imprisoned) on at least one prior occasion for alleged cybercrime activity.

More to the point, ShinyHunters has become something of a franchise. Think the Dread Pirate Roberts character in the 1980s cult movie classic “The Princess Bride,” only succession by death is replaced with succession by arrest, and there can be multiple simultaneous Dread Pirate Robertses. Sources close to the investigation say the FBI is focusing on a remaining handful of cybercriminal freelancers or affiliates who have been feeding the group stolen credentials to various software-as-a-service (SaaS) platforms used by major companies in exchange for a cut of any data ransoms later paid by victims.

In the days after the news broke of Van der Stap’s arrest, a cybercrime-focused chat server on Telegram that was allegedly operated by Rey erupted with hot takes, with most participants heaping ridicule on the teenage hacker after he publicly backed down from threats against the FBI and Cl0p, and again when the ShinyHunters’s darknet website suddenly went offline. Several commentators accused Rey of resurrecting the ShinyHunters brand after its core members were rounded up in France, and making a mockery of the group’s name and reputation ever since.

“He bought the old forum PGP key and used it to make new Breachforum websites and Telegram channels larping as ShinyHunters to ransom companies and then sell the used data or resell his forum when he goes broke,” one member recounted.

A relatively new Telegram channel called “The Battle” has been doxing and needling Rey and other alleged ShinyHunters members for several weeks, and it has gained a considerable readership among the cybercrime communities operating on Telegram. One of the coordinators of that harassment campaign repeatedly portrayed Rey as clueless greenhorn who sought to ride the coattails of a cybercriminal brand that has long enjoyed a reputation for ruthlessly selling or publishing data stolen from victim companies who refuse to give in to extortion demands.

“Rey (Saif Al-Din Khader) made a serious mistake when he started pretending to be a member of ShinyHunters,” wrote the administrators of The Battle server on Telegram. “That group had already been dismantled, with many of its members either arrested or imprisoned, yet Rey still chose to use its name while carrying out his crimes. We’re aware of claims that [Rey] caused over $200 million in damages and helped around 5–6 friend groups in the community make money by using Shiny Hunters group aliases to negotiate deals for a 25–30% cut over the past few months.”

In an interview with The Register, ShinyHunters claimed they hacked the FBI to counter the agency’s narrative in a May 2026 alert that advised victims against paying a ransom to the group, which came off looking unprofessional and capricious in the FBI’s advisory.

A flash notice on ShinyHunters released by the FBI on May 15, 2026.

The public notice warned the group has been known to pursue a number of different victim harassment strategies, from sending threatening text messages and phone calls to victims and their family members to in some cases swatting victims. The FBI warned ShinyHunters members “may also falsely claim to have sensitive or compromising information, including embarrassing photographs or videos of victims, which frequently do not exist.”

The hackers told The Register their attack on the FBI “demonstrated our technical capabilities and directly refuted the misinformation disseminated by the FBI, journalists, and industry researchers.” At the same time, the group’s leaders seemed to acknowledge that the FBI’s warning materially harmed their prospects for convincing victims to pay, saying “this was fundamentally a public relations and marketing initiative for our business.”

  • ✇Malwarebytes
  • ASOS “hackers” send push notifications to customers
    Thousands of global fashion retailer ASOS customers have received a push notification through the ASOS app this morning alleging that the company has been hacked.The notification, addressed to ASOS’s data protection officer and IT, says:“ASOS HACKEDDear Asos DPO and IT, we have fully compromised ​the Snowflake instance. Engage with us, or we will leak it”What we know so farSnowflake is a cloud-based data platform that organizations use to store, process, and analyze data. We know that ASOS’s mar
     

ASOS “hackers” send push notifications to customers

6 de Outubro de 2026, 11:11

Thousands of global fashion retailer ASOS customers have received a push notification through the ASOS app this morning alleging that the company has been hacked.

The notification, addressed to ASOS’s data protection officer and IT, says:

“ASOS HACKED

Dear Asos DPO and IT, we have fully compromised ​the Snowflake instance. Engage with us, or we will leak it”

push notification

What we know so far

Snowflake is a cloud-based data platform that organizations use to store, process, and analyze data. We know that ASOS’s marketing team uses Simon AI from a blog posted by Simon. Simon AI specializes in personalization and runs on Snowflake. ASOS has described using Simon AI alongside Braze to personalize and trigger customer communications like push notifications to clients’ phones.

The apparent delivery of the message through ASOS’s own app makes this more concerning than an unsupported social-media claim. It suggests unauthorized use of the notification infrastructure, but does not confirm that the claimed Snowflake compromise occurred or that customer data was stolen.

According to Simon AI, typical customer profiles cover:

  • browsing history and products viewed
  • purchase history and customer value (first-time or high-value buyers)
  • demographic data
  • segments such as Premier status or customers who’ve stopped buying
  • geolocation and local weather

If the affected systems contain these profiles, a breach could expose a detailed picture of customers’ shopping habits and preferences. However, the published description of ASOS’s marketing setup does not establish what, if anything, the attackers accessed.

The Guardian reports that the group claiming the breach calls itself the “Xuanye group.” The Telegram channel operated by the group carried the message “Regarding Asos, payment information is not affected,” and the “app is safe to use” but those claims have not been independently verified.

Telegram channel

Sky News reports that ASOS confirmed an “unauthorised customer notification” was sent at around 10 am today. 

“We are investigating unauthorised activity involving third-party platforms that we use to communicate with customers,” it said in a statement.

The retailer said it immediately restricted access to the notification platforms and is working with specialists and relevant authorities. 

It added:

“Basic personal information including name and contact details may have been accessed. We do not believe that payment-card information or account passwords, were impacted.”

How to stay safe

The website and app remain operational, and there is currently no verified evidence that customer databases, payment card information, passwords, etc. have been stolen.

So, it’s too early to say if and how much ASOS customer data the attackers could get their hands on, but the potential scope is significant. Customer data could be used in targeted phishing attacks to add credibility.

  • For the time being, postpone your purchases at ASOS until it’s clear what happened and whether ASOS has resolved the issue.
  • Be wary of unsolicited messaging about the breach or other ASOS related issues.
  • If you do not wish to see more push notifications from the Xuanye group, remove the ASOS app until their access has been removed.
  • If it turns out your data was stolen in this breach, read the tips in our blog Involved in a data breach? Here’s what you need to know.

What do cybercriminals know about you?

Use Malwarebytes’ free Digital Footprint scan to see whether your personal information has been exposed online.

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