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See the agents, set the terms: new visibility and control for personal agents

Personal agents are the intermediary between humans and the Internet, turning a person’s instructions into requests and actions on websites. A customer might ask a personal agent to compare products across your site, find support articles, or complete a purchase. To a site owner, all three interactions show up as automated traffic — and without a clear view of which agents are visiting and what they are doing, it can be difficult to know whether that traffic is helping your business or creating risk. Blocking agents altogether can feel like the safest choice, but it can mean losing customers. Better visibility into agent activity allows you to decide what access makes sense for your site.

Today, we’re launching new analytics to help you understand how personal agents access your site on behalf of humans, along with more granular access policies to put those decisions into practice. Together, they let you welcome agents on your own terms, and in ways that support your business.

See how agents access your site

Knowing which agent is behind a request turns unexplained automated traffic into traffic you can act on with confidence. Cloudflare maintains the largest verified bot directory in the world, and we are now bringing that intelligence into your traffic details. In Security Analytics, the Bot Analysis chart now shows Personal Assistants as a new category, next to Verified Bot, Likely Human, Likely Automated, and Automated. Security teams can select it to see only personal agent traffic over time.

In Top statistics, a new Personal Assistants widget lists which agents are visiting your site and how many requests each one sends. Filter on one agent and every other widget updates to show only its traffic details: the paths it requests, the status codes it receives, and the networks it comes from. At a glance, you can see whether an agent is logging in, reading your product pages, reaching your checkout, or hitting errors on pages it cannot use.

For sites that protect user accounts with Account Abuse Protection (currently in early access), site owners and fraud teams are able to see which user each agent represents. The population overview page shows which personal agents are active across your users and how many accounts use them, so you can determine whether agent traffic is a meaningful part of your business. Every login and sign-up event now shows whether a personal agent made the request, and which one. Fraud teams can filter accounts by AI assistant events or number of AI assistants.

Additionally, each user's account overview shows the agents acting for that account. A fraud analyst investigating an unusual login can tell whether it came from an agent the customer has relied on for weeks, or from an agent that appeared for the first time today and needs a closer look. If it looks like an attacker is using an agent on an account, fraud analysts can mitigate that account directly, with a WAF rule on its Hashed User ID, without blocking the agent for everyone else who relies on it.

Together, these views give you a clearer basis for deciding which personal agents to welcome, limit, or block.

Set access policies that reflect your preferences

We introduced AI bot policies this summer so site owners could make separate access control choices for AI bots used for Search, Training, and Agent behaviors. Now we’re expanding the existing Agents policy to include granular control options for supported personal agents. To reflect this broader scope, we’re renaming the setting AI Crawler and Agent access policies.

In Security Settings, you can set an overall Agents policy, then choose a different policy for each supported personal agent: Allow (do not block), Block on pages with ads, or Block. For example, you can set the overall Agents policy to Block on pages with ads, then choose Allow (do not block) for a supported personal agent you want to welcome. Your existing Search and Training policies stay as they are.

You can also make these choices when you add a new zone to Cloudflare. During onboarding, we ask whether you monetize pages with ads and then tailor the recommended policies to your answer. You can always revisit your access controls later in Security Settings.

The right policy depends on your site. One publisher may allow a supported personal agent throughout its site so readers can find its articles, while another may block that same agent on pages where ads support the content. Both publishers are choosing the access control that works for their business.

Agent identity is only part of the story

The analytics and policies we’re launching today give site owners visibility into personal agent activity and control over their access. Our next goal is to help site owners preserve the context of their relationships with users when personal agents act as intermediaries. A site may recognize the agent making a request but lack information it would otherwise have about the user: whether they are an existing customer, what they authorized the agent to do, whether they have a subscription, or which protections should apply.

Reaching that goal will require privacy-aware ways to (1) carry user context through an agent, (2) help sites assess reputation, and (3) establish clear accountability when something goes wrong. We’ll be sharing more as we work with agent operators and others across the ecosystem, so site owners can choose whether to grant agents greater access while continuing to build relationships with their users.

Make the choice for your site

That person asking a personal agent to compare products, find support, or complete a purchase is still a customer trying to reach your business. Review how personal agents are accessing your site, then visit Security Settings → AI Crawler and Agent access policies to set the terms that work for your site.

Introducing full transaction detection for Cloudflare WAF

Today, we are expanding our web application firewall (WAF) by adding two new capabilities: full transaction detections and response rules. Full transaction detections evaluate each HTTP request alongside its response to identify evidence of exploitation. It helps answer both "Does this request look malicious?" and "What happened when the application handled it?" Response rules can then block the origin’s response before it reaches the requester.

These are valuable protections because the latest frontier models are uncovering vulnerabilities buried deep in widely used software, giving defenders clarity on what to fix — and attackers new paths to exploit. The recent php2shell vulnerability shows the stakes: a flaw in a common software component can put applications across the Internet at risk. AI agents scanning for vulnerabilities can be extremely persistent, adapting payloads using feedback, and chaining vulnerabilities, credentials, and permissions. An application's response can reveal whether an attempt worked and give an attacker information that helps them go deeper.

Inspecting incoming requests remains essential for stopping recognizable attacks before they reach an application. But some threats become clear only when the request is considered alongside what the origin returns. A suspicious input followed by a response exposing sensitive information tells a different story from the same input followed by a rejection or an error.

With these new capabilities, customers can use Cloudflare-managed protections or build their own policies combining request and response properties. This extends our always-on application security framework, with detection results available in Security Analytics to support investigation. Our first managed protections using this capability address the recently disclosed php2shell vulnerability.

And the best part? We are making these new capabilities generally available to all Cloudflare customers, including Free plans.

Request inspection is not enough

Cloudflare WAF protects websites and APIs with managed rules, custom rules, and rate limiting. Managed rules provide protection for known attack techniques and vulnerabilities while custom rules let teams create their own policies using parameters such as an IP address, URL path, headers, and request body. These controls operate at the request level to stop exploits or unwanted traffic from reaching the origin.

For many threats, this is the right place to act. However, treating every suspicious request as a confirmed exploit creates a difficult choice. Broad request signatures can catch more potential attacks, but they can also show “false positives”, such as matching legitimate traffic — which then breaks the applications. Deploying only rules that do not trigger false positives reduces that risk, but can leave more room for more ambiguous traffic to reach the server.

The response provides the missing evidence. Cloudflare can now correlate it with the request that produced it, so detections can account for the outcome of the entire HTTP transaction.

As an illustrative example, consider an application that lets users download files. An attacker manipulates the file parameter to request a private configuration file outside the permitted directory:

GET /download?file=../../config/database.ini

Request inspection can recognize this path traversal attempt and block it before it reaches the application. The request alone, however, cannot establish whether the application would expose the file. It might reject the request, ignore the traversal, or return an error. If the request reaches the origin, a response like this provides additional evidence:

200 OK
Content-Type: text/plain
[database]
username=app_service
password=EXAMPLE_SECRET

Full transaction detection provides a missing piece: it can correlate the attempted file access with response content characteristic of a private configuration file. Configuration-like text can legitimately appear in documentation or example downloads; combining it with a traversal attempt provides stronger evidence of sensitive data exposure than either signal alone. A response rule can then replace the origin response with a Cloudflare WAF block page and HTTP 403 before it reaches the requester, effectively blocking the exploit by preventing sensitive information from reaching the attacker.

Detection and mitigation are separate by design

Full transaction detection extends the always-on detection framework we introduced earlier this year. Detections analyze traffic and attach metadata to the request and response, rules then decide what to do with those results.

Separating those jobs gives customers visibility before they design a policy. Security teams can inspect detections in their own traffic, understand which endpoints and signatures are involved, and choose the response that fits their application. Similar to the approach for the request-based Attack Signature Detection, the outcome of the detections are stored in fields that can be accessed in the response custom rules or used in managed detections to block traffic.

Mirroring the request detection fields, the following new fields are added to our platform:

Field

Description

cf.waf.signature.response.confidence

Confidence values associated with matching signatures

cf.waf.signature.response.categories

Categories associated with matching signatures

cf.waf.signature.response.ref

Signature reference IDs, up to 10

The first full transaction detections focus on exploit confirmation for high profile vulnerability. It correlates suspicious input with response signals that indicate an exploit may have succeeded.

We will expand coverage over time by supporting other use cases, including detecting data exposure and exfiltration signals. This is important for the Internet beyond any one application: defenses can distinguish probing from evidence of impact, while detection of exposed data and services can reach customers that do not have a dedicated security team tuning every WAF rule.

Create rules on the response

Detecting evidence of exploitation is most useful if you can act on it in real time. Response custom rules turn full transaction detections into inline protection by blocking a matching origin response before it reaches the requester, although it cannot undo actions already performed at the origin.

Security teams can now combine request and response properties with detection results to decide which responses to block. When a blocking rule matches, Cloudflare replaces the origin response with a WAF block page or a custom response.

Response phase controls are available in the Cloudflare dashboard at the bottom of the Security > Security Rules page, with both managed protections and custom rules.

We have released both managed and custom rules to all plans, including Free plans. Over time, we will follow the same approach we use for request detections, where managed detections for free plans focus on high-profile vulnerabilities, while paying customers get a richer catalog of detections.

Managed detections

All customers get the protection of the full array of transaction detections through the Cloudflare Managed Response Firewall Default ruleset, which is designed for a simple one-click deploy and simplified configurability. When a signature matches, the managed detection will block the response and return a standard WAF block page.

You can edit the Cloudflare Managed Response Firewall Default scope to run detections only on a portion of their applications, for example by excluding or restricting the detection to a specific path. Paying customers can use detection fields in custom response rules to create more tailored policies.

Custom rules

Custom response rules are designed to give customers full control of the rule logic. A useful rule can stop an administration interface from being exposed when an authentication gateway has not marked the request as internal. For example:

http.request.uri.path starts_with "/admin" and not http.request.headers["x-internal-user"][0] eq "true" and http.response.code eq 200 and http.response.headers["content-type"][0] contains "text/html"

This blocks only when an unauthenticated request targets `/admin` and the origin actually returns a successful HTML administration page. It does not block ordinary authentication failures, redirects, or non-administration traffic.

All customers can create up to three custom response rules supporting Log and Block actions. The fields and functions available in response to custom rules mirrors what your plan gives you access to in request custom rules already. Creating rules on the response body is not yet available.

Following the Attack Signature Detection approach, paying customers also have access to the outcome of attack detections through the cf.waf.signature.response.*  fields listed above. These fields can be combined with other parameters (such as a hostname, URL path, source IP, request header) to enable protection on a single path, or limit the policy to application-specific context. We are currently rolling out the response fields to all our accounts. If you don’t have access to them yet, please contact your account team.

Investigating matching requests

When a managed or custom response rule logs or blocks a transaction, the event is available in Security Events. This means responders can trace any detection back to the full context of the request and the specific rule that took action.

At the moment, both request-only rules and full-transaction rules are shown together in the same analytics page. In Security Events, the events generated by response rules are part of the Managed Rules or Custom Rules service. You can filter events belonging to a specific rule ID in the relative rule list section.

Get started today

Full transaction detection is generally available for all zones proxying traffic through Cloudflare. To verify that you’re protected, go to Security > Security Rules in the Cloudflare dashboard. If you want to customize your policy, start by reviewing full transaction detections in Security Analytics, then create the response phase policy that fits your application.

Is your domain using post-quantum encryption? Now you can see for yourself

Today, we are introducing additional post-quantum (PQ) cryptography visibility tools into Cloudflare's Application Security and Logs products. You can now inspect and graph the adoption of post-quantum TLS 1.3 encryption for live traffic from directly within Logpush, Log Explorer, and the HTTP Traffic Analytics dashboard. By surfacing the key exchange algorithm negotiated on every incoming request from visitors to our platform, Cloudflare gives customers granular, per-connection telemetry to audit their post-quantum posture, assess compliance, and identify cryptographic gaps across their domains.

Cloudflare is targeting 2029 for full post-quantum security, and executing a cryptographic transition at scale requires detailed telemetry. We’ve already deployed post-quantum encryption across many of our products, including in our cloud-proxy platform and on every on-ramp and off-ramp of our SASE platform.   As many of our customers work towards quantum-readiness deadlines around 2030, we’re helping ease the transition by making post-quantum encryption the default in many of our products, sharing learnings from our internal cryptography discovery tool, and launching the new post-quantum visibility features for TLS that we’ll cover in this blog.

Bringing post-quantum visibility to the domain level

When it comes to post-quantum visibility, we already have macro-level visibility into Internet-wide post-quantum adoption in TLS through Cloudflare Radar. On Radar, we track global post-quantum encryption statistics, both when Cloudflare proxies HTTP requests from visitors (the visitor-to-Cloudflare connection) and when Cloudflare connects to origin servers (the Cloudflare-to-origin connections), as shown in this figure.

From Radar we can see that about 70% of browser-generated traffic hitting Cloudflare's network (on the visitor-to-Cloudflare connection) is protected with post-quantum encryption using hybrid ML-KEM (FIPS 203).  Meanwhile, we can see that today, just about 15% of origins that Cloudflare connects to use hybrid ML-KEM. These are aggregate numbers; the first number is aggregated across all the browser-generated traffic we see, and the second number is aggregated across all the origins we connect to.

We’ve also recently launched Automatic Key Exchange for the Cloudflare-to-origin connection, which reveals which cryptographic algorithms are supported by a given origin. This is useful because outdated configurations can cause an origin to connect to Cloudflare using classical cryptography, even if it does support a post-quantum encryption. 

While Radar and Automatic Key Exchange both provide valuable macro-level views of Internet-wide readiness, our customers have asked us to be able to go beyond aggregate numbers and dive into the behavior of individual domains.

We have long provided visibility into the TLS version used at individual domains (TLS 1.3, TLS 1.2, etc.).

But until now we have not exposed information about the cryptographic algorithms used with the TLS version used at the domain level. This means customers could not answer questions like “What fraction of traffic to my domain www.example.com is using post-quantum encryption?” This information is helpful when aiming to comply with regulatory frameworks, troubleshooting a migration to post-quantum encryption, or seeking to understand which fraction of traffic that is exposed to future quantum adversaries. Now, these questions can be answered.

Post-quantum cryptography in TLS

Before we get into the new product features, let’s do a quick review of post-quantum cryptography in TLS, so we can understand the information that the feature surfaces.

In 2024, the National Institute of Standards and Technology (NIST) stated that RSA and Elliptic Curve Cryptography (ECC) should be deprecated by 2030, and many governments and regulators have since gotten behind that deadline. That’s why today, many of our products are protected with post-quantum encryption using a cryptographic key agreement algorithm called hybrid ML-KEM. Post-quantum encryption is needed right now to stop harvest-now-decrypt-later attacks, where an adversary harvests data today and then decrypts it in the future once powerful quantum computers come online. Organizations that have data that are valuable even if decrypted in 3–10 years (public sector, defense, finance, telecom, healthcare, and others), should consider immediately protecting their traffic with post-quantum encryption.  

 In TLS 1.3, the key exchange group X25519MLKEM768 is the only recommended algorithm for post-quantum encryption. It is now the algorithm preferred by most major browsers. (Note: post-quantum encryption is not available in TLS 1.2 or any earlier version of TLS.)   If you are using Chrome, you can check the key agreement algorithm used by this webpage (or any other) by right-clicking “Inspect”, going to the “Security” tab and looking for the below:

With X25519MLKEM768 in TLS 1.3, the client and server execute both:

  • the Elliptic Curve Diffie-Hellman Key Exchange (ECDHE) over curve X25519 and
  • the post-quantum Module Lattice Key Encapsulation Mechanism (ML-KEM)

X25519 and MLKEM768 each produce a shared secret. TLS then combines those two secrets and uses the result to encrypt TLS traffic. This hybrid approach provides belt-and-suspenders security; as long as one of the two key exchanges is secure, the resulting shared secret is also secure. TLS 1.3 also supports other key exchange groups, including X25519, P-256 and P-384, all of which are just classical ECDHE over different elliptic curves; these algorithms are still used all over the web. In earlier versions of TLS you can also find key agreement based on the RSA algorithm, which is quantum-vulnerable and thankfully much less popular these days due to many known classical security problems.

But post-quantum encryption is only the first part of the story; the second part is post-quantum authentication. Once powerful quantum computers exist, we need to worry about upgrading the certificates and signatures used in TLS 1.3 away from RSA and ECC and towards post-quantum algorithms like ML-DSA. We’re actively making progress towards that goal. In fact, we recently announced that origins can use ML-DSA-44 certificates over TLS 1.3 to connect to Cloudflare, and today we announced that we’re launching a certificate authority that will support post-quantum Merkle Tree Certificates. Nevertheless, for now it remains true that post-quantum encryption with hybrid MLKEM is more broadly deployed than post-quantum authentication.

Bringing post-quantum visibility to the visitor-to-Cloudflare connection

Today we’re making it possible to see the extent to which post-quantum key agreement is used on the visitor-to-Cloudflare connection for any domain in HTTP Traffic Analytics dashboard, Logpush, and Log Explorer.

To view the TLS key exchange data on your domains, go to the Cloudflare Dashboard, and navigate to HTTP Traffic under the Analytics tab. Here you’ll get in-depth statistics about the kinds of traffic visiting your domains, now including a dedicated card for TLS Key Exchange groups on the visitor-to-Cloudflare connection. (Scroll down to find it!) Here’s a look at a TLS Key Exchange card for one of our test domains:

As you can see, the majority of the traffic to this domain uses post-quantum X25519MLKEM768 (in TLS 1.3).  We see some traffic using classical ECDHE over curve X25519 or P-256 (in TLS 1.3 or below).  The traffic labeled “None” is using either RSA key agreement (in TLS 1.2 or below) or no TLS at all. And finally we have a small number of visitors using the now-deprecated X25519Kyber768Draft00 algorithm with TLS 1.3, which we implemented back before X25519MLKEM768 was fully standardized by the Internet Engineering Task Force (IETF). We’ve waited to remove support for X25519Kyber768Draft00 until observed connections are diminishingly small, to avoid regressing clients for which this is their only way to support PQ encryption.

While we’re here, we’ll just drop a few tips about PQ-ing your traffic. If you look at your domain and find no use of X25519MLKEM768 at all, you should confirm that TLS 1.3 is enabled. In the Cloudflare dashboard, select your domain, go to SSL/TLS > Edge Certificates, and then scroll until you find the TLS 1.3 switch; switch TLS 1.3 to On. (There is no separate post-quantum setting: when TLS 1.3 is enabled and a visitor supports X25519MLKEM768, Cloudflare negotiates it automatically.) Also, if the vast majority of your traffic is over classical X25519, P-256, P-384, or None, it might be because most visitors to that domain are non-browser clients that lack support for X25519MLKEM768 and/or TLS 1.3. (Again, most major browsers do prefer to negotiate a TLS 1.3 connection with X25519MLKEM768.)

The key exchange group can now also be a filtering term in the HTTP Traffic dash. Here’s how to take a look at the traffic that is not using post-quantum encryption with X25519MLKEM768:

Analytics are great for aggregate investigations, but being able to see this information in individual log lines can be even more powerful. You can enable the new ClientTLSKeyExchangeGroup field, under the TLS category in the HTTP Requests dataset, to gain visibility into individual post-quantum key exchange in your Log Explorer and Logpush connection logs.

With this new field enabled, you’ll see it start appearing in your Logpush HTTP Request logs, like so:

{
  "EdgeResponseStatus":200,
  "EdgeStartTimestamp":"2026-09-20T00:08:24Z",
  "RayID":"...",
  "ClientTLSKeyExchangeGroup":"X25519MLKEM768"
}

Visibility to origins and more

The release of the key exchange group stats represents the first major milestone in our broader cryptographic visibility initiative. Designed for scalability, our underlying telemetry pipeline is built to ingest additional cryptographic parameters from TLS handshakes.

That’s why we’ve also surfaced the key exchange group from the Cloudflare-to-origin connection and to provide end-to-end visibility from eyeball to origin in Logpush as OriginTLSKeyExchangeGroup. (This group will be the same for all visitor connections made to that domain, which is why it's not shown in the HTTP Traffic Analytics dashboard).

And for customers that use legacy origin servers that are unlikely to support modern post-quantum cryptography, don’t despair. You can put the origin server behind a Cloudflare Tunnel, to tunnel traffic from the origin server to Cloudflare over TLS 1.3 with X25519MLKEM768, without need to upgrade the legacy origin server itself. This is what the network configuration would look like if you put your origin server behind a Cloudflare Tunnel:

Eventually we’ll be able to also surface post-quantum authentication (namely the algorithm used for certificates and signatures in TLS, including Merkle Tree Certificates) once we start to see a broader-based deployment of that technology.

Your domain has started its post-quantum journey

If your domain is behind Cloudflare, its post-quantum journey is already underway. Check HTTP Traffic Analytics dash and your logs to see the percentage of visitor connections to your domain that already use TLS 1.3 with post-quantum encryption (X25519MLKEM768).  You can also check logs to see if you’re using post-quantum encryption on the Cloudflare-to-origin connection. If your origin server is too ossified to support post-quantum cryptography, then just put it behind Cloudflare Tunnel. With the right settings and visibility, you can protect more of your traffic on Cloudflare from harvest-now-decrypt-later attacks today.

We thank Luke Valenta, Ollie Hsieh and Alex Krivit for contributions to this work.

Investigating multi-vector attacks in Log Explorer

In the world of cybersecurity, a single data point is rarely the whole story. Modern attackers don’t just knock on the front door; they probe your APIs, flood your network with "noise" to distract your team, and attempt to slide through applications and servers using stolen credentials.

To stop these multi-vector attacks, you need the full picture. By using Cloudflare Log Explorer to conduct security forensics, you get 360-degree visibility through the integration of 14 new datasets, covering the full surface of Cloudflare’s Application Services and Cloudflare One product portfolios. By correlating telemetry from application-layer HTTP requests, network-layer DDoS and Firewall logs, and Zero Trust Access events, security analysts can significantly reduce Mean Time to Detect (MTTD) and effectively unmask sophisticated, multi-layered attacks.

Read on to learn more about how Log Explorer gives security teams the ultimate landscape for rapid, deep-dive forensics.

The flight recorder for your entire stack

The contemporary digital landscape requires deep, correlated telemetry to defend against adversaries using multiple attack vectors. Raw logs serve as the "flight recorder" for an application, capturing every single interaction, attack attempt, and performance bottleneck. And because Cloudflare sits at the edge, between your users and your servers, all of these events are logged before the requests even reach your infrastructure. 

Cloudflare Log Explorer centralizes these logs into a unified interface for rapid investigation.

Log Types Supported

Zone-Scoped Logs

Focus: Website traffic, security events, and edge performance.

Account-Scoped Logs

Focus: Internal security, Zero Trust, administrative changes, and network activity.

Log Explorer can identify malicious activity at every stage

Get granular application layer visibility with HTTP Requests, Firewall Events, and DNS logs to see exactly how traffic is hitting your public-facing properties. Track internal movement with Access Requests, Gateway logs, and Audit logs. If a credential is compromised, you’ll see where they went. Use Magic IDS and Network Analytics logs to spot volumetric attacks and "East-West" lateral movement within your private network.

Identify the reconnaissance

Attackers use scanners and other tools to look for entry points, hidden directories, or software vulnerabilities. To identify this, using Log Explorer, you can query http_requests for any EdgeResponseStatus codes of 401, 403, or 404 coming from a single IP, or requests to sensitive paths (e.g. /.env, /.git, /wp-admin). 

Additionally, magic_ids_detections logs can also be used to identify scanning at the network layer. These logs provide packet-level visibility into threats targeting your network. Unlike standard HTTP logs, these logs focus on signature-based detections at the network and transport layers (IP, TCP, UDP). Query to discover cases where a single SourceIP is triggering multiple unique detections across a wide range of DestinationPort values in a short timeframe. Magic IDS signatures can specifically flag activities like Nmap scans or SYN stealth scans.

Check for diversions

While the attacker is conducting reconnaissance, they may attempt to disguise this with a simultaneous network flood. Pivot to network_analytics_logs to see if a volumetric attack is being used as a smokescreen.

Identify the approach 

Once attackers identify a potential vulnerability, they begin to craft their weapon. The attacker sends malicious payloads (e.g. SQL injection or large/corrupt file uploads) to confirm the vulnerability. Review http_requests and/or fw_events to identify any Cloudflare detection tools that have triggered. Cloudflare logs security signals in these datasets to easily identify requests with malicious payloads using fields such as WAFAttackScore, WAFSQLiAttackScore, FraudAttack, ContentScanJobResults, and several more. Review our documentation to get a full understanding of these fields. The fw_events logs can be used to determine whether these requests made it past Cloudflare’s defenses by examining the action, source, and ruleID fields. Cloudflare’s managed rules by default blocks many of these payloads by default. Review Application Security Overview to know if your application is protected.

Showing the Managed rules Insight that displays on Security Overview if the current zone does not have Managed Rules enabled

Audit the identity

Did that suspicious IP manage to log in? Use the ClientIP to search access_requests. If you see a "Decision: Allow" for a sensitive internal app, you know you have a compromised account.

Stop the leak (data exfiltration)

Attackers sometimes use DNS tunneling to bypass firewalls by encoding sensitive data (like passwords or SSH keys) into DNS queries. Instead of a normal request like google.com, the logs will show long, encoded strings. Look for an unusually high volume of queries for unique, long, and high-entropy subdomains by examining the fields: QueryName: Look for strings like h3ldo293js92.example.com, QueryType: Often uses TXT, CNAME, or NULL records to carry the payload, and ClientIP: Identify if a single internal host is generating thousands of these unique requests.

Additionally, attackers may attempt to leak sensitive data by hiding it within non-standard protocols or by using common protocols (like DNS or ICMP) in unusual ways to bypass standard firewalls. Discover this by querying the magic_ids_detections logs to look for signatures that flag protocol anomalies, such as "ICMP tunneling" or "DNS tunneling" detections in the SignatureMessage.

Whether you are investigating a zero-day vulnerability or tracking a sophisticated botnet, the data you need is now at your fingertips.

Correlate across datasets

Investigate malicious activity across multiple datasets by pivoting between multiple concurrent searches. With Log Explorer, you can now work with multiple queries simultaneously with the new Tabs feature. Switch between tabs to query different datasets or Pivot and adjust queries using filtering via your query results.

When you correlate data across multiple Cloudflare log sources, you can detect sophisticated multi-stage attacks that appear benign when viewed in isolation. This cross-dataset analysis allows you to see the full attack chain from reconnaissance to exfiltration.

Session hijacking (token theft)

Scenario: A user authenticates via Cloudflare Access, but their subsequent HTTP_request traffic looks like a bot.

Step 1: Identify high-risk sessions in http_requests.

Step 2: Copy the RayID and search access_requests to see which user account is associated with that suspicious bot activity.

Post-phishing C2 beaconing

Scenario: An employee clicked a link in a phishing email which resulted in compromising their workstation. This workstation sends a DNS query for a known malicious domain, then immediately triggers an IDS alert.

Step 1: Find phishing attacks by examining email_security_alerts for violations. 

Step 2: Use Access logs to correlate the user’s email (To) to their IP Address.

Step 3: Find internal IPs querying a specific malicious domain in gateway_dns logs.

Lateral movement (Access → network probing)

Scenario: A user logs in via Zero Trust and then tries to scan the internal network.

Step 1: Find successful logins from unexpected locations in access_requests.

Step 2: Check if that IPAddress is triggering network-level signatures in magic_ids_detections.

Opening doors for more data 

From the beginning, Log Explorer was designed with extensibility in mind. Every dataset schema is defined using JSON Schema, a widely-adopted standard for describing the structure and types of JSON data. This design decision has enabled us to easily expand beyond HTTP Requests and Firewall Events to the full breadth of Cloudflare's telemetry. The same schema-driven approach that powered our initial datasets scaled naturally to accommodate Zero Trust logs, network analytics, email security alerts, and everything in between.

More importantly, this standardization opens the door to ingesting data beyond Cloudflare's native telemetry. Because our ingestion pipeline is schema-driven rather than hard-coded, we're positioned to accept any structured data that can be expressed in JSON format. For security teams managing hybrid environments, this means Log Explorer could eventually serve as a single pane of glass, correlating Cloudflare's edge telemetry with logs from third-party sources, all queryable through the same SQL interface. While today's release focuses on completing coverage of Cloudflare's product portfolio, the architectural groundwork is laid for a future where customers can bring their own data sources with custom schemas.

Faster data, faster response: architectural upgrades

To investigate a multi-vector attack effectively, timing is everything. A delay of even a few minutes in the log availability can be the difference between proactive defense and reactive damage control.

That is why we have optimized our ingestion for better speed and resilience. By increasing concurrency in one part of our ingestion path, we have eliminated bottlenecks that could cause “noisy neighbor” issues, ensuring that one client’s data surge doesn’t slow down another’s visibility. This architectural work has reduced our P99 ingestion latency by approximately 55%, and our P50 by 25%, cutting the time it takes for an event at the edge to become available for your SQL queries.

Grafana chart displaying the drop in ingest latency after architectural upgrades

Follow along for more updates

We're just getting started. We're actively working on even more powerful features to further enhance your experience with Log Explorer, including the ability to run these detection queries on a custom defined schedule. 

Design mockup of upcoming Log Explorer Scheduled Queries feature

Subscribe to the blog and keep an eye out for more Log Explorer updates soon in our Change Log. 

Get access to Log Explorer

To get access to Log Explorer, you can purchase self-serve directly from the dash or for contract customers, reach out for a consultation or contact your account manager. Additionally, you can read more in our Developer Documentation.

Unmasking the Unseen: Your Guide to Taming Shadow AI with Cloudflare One

The digital landscape of corporate environments has always been a battleground between efficiency and security. For years, this played out in the form of "Shadow IT" — employees using unsanctioned laptops or cloud services to get their jobs done faster. Security teams became masters at hunting these rogue systems, setting up firewalls and policies to bring order to the chaos.

But the new frontier is different, and arguably far more subtle and dangerous.

Imagine a team of engineers, deep into the development of a groundbreaking new product. They're on a tight deadline, and a junior engineer, trying to optimize his workflow, pastes a snippet of a proprietary algorithm into a popular public AI chatbot, asking it to refactor the code for better performance. The tool quickly returns the revised code, and the engineer, pleased with the result, checks it in. What they don't realize is that their query, and the snippet of code, is now part of the AI service’s training data, or perhaps logged and stored by the provider. Without anyone noticing, a critical piece of the company's intellectual property has just been sent outside the organization's control, a silent and unmonitored data leak.

This isn't a hypothetical scenario. It's the new reality. Employees, empowered by these incredibly powerful AI tools, are now using them for everything from summarizing confidential documents to generating marketing copy and, yes, even writing code. The data leaving the company in these interactions is often invisible to traditional security tools, which were never built to understand the nuances of a browser tab interacting with a large language model. This quiet, unmanaged usage is "Shadow AI," and it represents a new, high-stakes security blind spot.

To combat this, we need a new approach—one that provides visibility into this new class of applications and gives security teams the control they need, without impeding the innovation that makes these tools so valuable.

Shadow AI reporting

This is where the Cloudflare Shadow IT Report comes in. It’s not a list of threats to be blocked, but rather a visibility and analytics tool designed to help you understand the problem before it becomes a crisis. Instead of relying on guesswork or trying to manually hunt down every unsanctioned application, Cloudflare One customers can use the insights from their traffic to gain a clear, data-driven picture of their organization's application usage.

The report provides a detailed, categorized view of your application activity, and is easily narrowed down to AI activity. We’ve leveraged our network and threat intelligence capabilities to identify and classify AI services, identifying general-purpose models like ChatGPT, code-generation assistants like GitHub Copilot, and specialized tools used for marketing, data analysis, or other content creation, like Leonardo.ai. This granular view allows security teams to see not just that an employee is using an AI app, but which AI app, and what users are accessing it.

How we built it

Sharp eyed users may have noticed that we’ve had a shadow IT feature for a while — so what changed? While Cloudflare Gateway, our secure web gateway (SWG), has recorded some of this data for some time, users have wanted deeper insights and reporting into their organization's application usage. Cloudflare Gateway processes hundreds of millions of rows of app usage data for our biggest users daily, and that scale was causing issues with queries into larger time windows. Additionally, the original implementation lacked the filtering and customization capabilities to properly investigate the usage of AI applications. We knew this was information that our customers loved, but we weren’t doing a good enough job of showing it to them.

Solving this was a cross-team effort requiring a complete overhaul by our analytics and reporting engineers. You may have seen our work recently in this July 2025 blog post detailing how we adopted TimescaleDB to support our analytics platform, unlocking our analytics, allowing us to aggregate and compress long term data to drastically improve query performance. This solves the issue we originally faced around our scale, letting our biggest customers query their data for long time periods. Our crawler collects the original HTTP traffic data from Gateway, which we store into a Timescale database.

Once the data are in our database, we built specific, materialized views in our database around the Shadow IT and AI use case to support analytics for this feature. Whereas the existing HTTP analytics we built are centered around the HTTP requests on an account, these specific views are centered around the information relevant to applications, for example: Which of my users are going to unapproved applications? How much bandwidth are they consuming? Is there an end-user in an unexpected geographical location interacting with an unreviewed application? What devices are using the most bandwidth?

Over the past year, the team has defined a set framework for the analytics we surface. Our timeseries graphs and top-n graphs are all filterable by duration and the relevant data points shown, allowing users to drill down to specific data points and see the details of their corporate traffic. We overhauled Shadow IT by examining the data we had and researching how AI applications were presenting visibility challenges for customers. From there we leveraged our existing framework and built the Shadow IT dashboard. This delivered the application-level visibility that we know our customers needed.

How to use it

1. Proxy your traffic with Gateway

The core of the system is Cloudflare Gateway, an in-line filter and proxy for all your organization's Internet traffic, regardless of where your users are. When an employee tries to access an AI application, their traffic flows through Cloudflare’s global network. Cloudflare can inspect the traffic, including the hostname, and map the traffic to our application definitions. TLS inspection is optional for Gateway customers, but it is required for ShadowIT analytics.

Interactions are logged and tied to user identity, device posture, bandwidth consumed and even the geographic location. This rich context is crucial for understanding who is using which AI tools, when, and from where.

2. Review application use

All this granular data is then presented in an our Shadow IT Report within your Cloudflare One dashboard. Simply filter for AI applications so you can:

  • High-Level Overview: Get an immediate sense of your organization's AI adoption. See the top AI applications in use, overall usage trends, and the volume of data being processed. This will help you identify and target your security and governance efforts.

  • Granular Drill-Downs: Need more detail? Click on any AI application to see specific users or groups accessing it, their usage frequency, location, and the amount of data transferred. This detail helps you pinpoint teams using AI around the company, as well as how much data is flowing to those applications.

ShadowIT analytics dashboard

3. Mark application approval statuses

We understand that not all AI tools are created equal, and your organization's comfort level will vary. The Shadow AI Report introduces a flexible framework for Application Approval Status, allowing you to formally categorize each detected AI application:

  • Approved: These are the AI applications that have passed your internal security vetting, comply with your policies, and are officially sanctioned for use. 

  • Unapproved: These are the red-light applications. Perhaps they have concerning data privacy policies, a history of vulnerabilities, or simply don’t align with your business objectives.

  • In Review: For those gray-area applications, or newly discovered tools, this status lets your teams acknowledge their usage while conducting thorough due diligence. It buys you time to make an informed decision without immediate disruption.

Review and mark application statuses in the dashboard

4. Enforce policies

These approval statuses come alive when integrated with Cloudflare Gateway policies. This allows you to automatically enforce your AI decisions at the edge of Cloudflare’s network, ensuring consistent security for every employee, anywhere they work.

Here’s how you can translate your decisions into inline protection:

  • Block unapproved AI: The simplest and most direct action. Create a Gateway HTTP policy that blocks all traffic to any AI application marked as "Unapproved." This immediately shuts down risky data exfiltration.

  • Limit "In Review" exposure: For applications still being assessed, you might not want a hard block, but rather a soft limit on potential risks:

  • Data Loss Prevention (DLP): Cloudflare DLP inspects and analyzes traffic for indicators of sensitive data (e.g., credit card numbers, PII, internal project names, source code) and can then block the transfer. By applying DLP to "In Review" AI applications, you can prevent AI prompts containing this proprietary data, as well as notify the user why the prompt was blocked. This could have saved our poor junior engineer from their well-intended mistake.. 

  • Restrict Specific Actions: Block only file uploads allowing basic interaction but preventing mass data egress. 

  • Isolate Risky Sessions: Route traffic for "In Review" applications through Cloudflare's Browser Isolation. Browser Isolation executes the browser session in a secure, remote container, isolating all data interactions from your corporate network. With it, you can control file uploads, clipboard actions, reduce keyboard inputs and more, reducing interaction with the application while you review it.

  • Audit "Approved" usage: Even for AI tools you trust, you might want to log all interactions for compliance auditing or apply specific data handling rules to ensure ongoing adherence to internal policies.

This workflow enables your team to consistently audit your organization’s AI usage and easily update policies to quickly and easily reduce security risk.

Forensics with Cloudflare Log Explorer

While the Shadow AI Report provides excellent insights, security teams often need to perform deeper forensic investigations. For these advanced scenarios, we offer Cloudflare Log Explorer.

Log Explorer allows you to store and query your Cloudflare logs directly within the Cloudflare dashboard or via API, eliminating the need to send massive log volumes to third-party SIEMs for every investigation. It provides raw, unsampled log data with full context, enabling rapid and detailed analysis.

Log Explorer customers can dive into Shadow AI logs with pre-populated SQL queries from Cloudflare Analytics, enabling deeper investigations into AI usage:

Log Search’s SQL query interface

How to investigate Shadow AI with Log Explorer:

  • Trace Specific User Activity: If the Shadow AI Report flags a user with high activity on an "In Review" or "Unapproved" AI app, you can jump into Log Explorer and query by user, application category, or specific AI services. 

  • Analyze Data Exfiltration Attempts: If you have DLP policies configured, you can search for DLP matches in conjunction with AI application categories. This helps identify attempts to upload sensitive data to AI applications and pinpoint exactly what data was being transmitted.

  • Identify Anomalous AI Usage: The Shadow AI Report might show a spike in usage for a particular AI application. In Log Explorer, you can filter by application status (In Review or Unapproved) for a specific time range. Then, look for unusual patterns, such as a high number of requests from a single source IP address, or unexpected geographic origins, which could indicate compromised accounts or policy evasion attempts.

If AI visibility is a challenge for your organization, the Shadow AI Report is available now for Cloudflare One customers, as part of our broader shadow IT discovery capabilities. Log in to your dashboard to start regaining visibility and shaping your AI governance strategy today. 

Ready to modernize how you secure access to AI apps? Reach out for a consultation with our Cloudflare One security experts about how to regain visibility and control. 

Or if you’re not ready to talk to someone yet,  nearly every feature in Cloudflare One is available at no cost for up to 50 users. Many of our largest enterprise customers start by exploring the products themselves on our free plan, and you can get started here.

If you’ve got feedback or want to help shape how Cloudflare enhances visibility across shadow AI, please consider joining our user research program. 

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