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ISC2 Cybersecurity Workforce Study: Shortage of AI skilled workers

AI has made an impact everywhere else across the tech world, so it should surprise no one that the 2024 ISC2 Cybersecurity Workforce Study saw artificial intelligence (AI) jump into the top five list of security skills.

It’s not just the need for workers with security-related AI skills. The Workforce Study also takes a deep dive into how the 16,000 respondents think AI will impact cybersecurity and job roles overall, from changing skills approaches to creating generative AI (gen AI) strategies.

Budgets and the skills gap

According to the study, two-thirds of respondents think that their expertise in cybersecurity will augment AI technology; on the flip side, a third are concerned their jobs could be eliminated in an AI-focused world.

That, of course, is not going to happen immediately. Not even half the respondents have implemented gen AI into their tools. The more immediate concern for cybersecurity professionals is budgets.

“In 2024, 25% of respondents reported layoffs in their cybersecurity departments, a 3% rise from 2023, while 37% faced budget cuts, a 7% rise from 2023,” the report stated.

These budget cuts have impacted the skills gap, as two-thirds of the respondents said not only have the budget cuts led to current staffing shortages but they are expected to make closing the skills gap even more difficult in the next few years.

Many of the respondents pointed out that the skills gap has had a more negative effect on organizational security than the decrease in on-site staff. In part because the funding isn’t available for training and because those with skills in high demand are moving on to better-paying positions, many security teams struggle to address the threats and risks in today’s cybersecurity landscape.

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The role of AI in the skills gap

Two years ago, AI wasn’t even considered a required skill set for cybersecurity jobs, but now it is a top five skill, said Jon France, CISO with ISC2.

“And we suspect that probably next year, it will be the number one in-demand skill set around security,” France said in a conversation at ISC2’s Security Congress in Las Vegas.

(If you’re wondering, the other skills in the top five are cloud, zero trust architecture, forensics, incident response and application security — all areas that have been at the top of the skills need list for a long time.)

AI’s role in cybersecurity is changing because of the exponential increase in data and the need to gather good intelligence on the data being generated.

“AI is one of the tools that can obviously consider large data sets very quickly,” said France. Still, human eyes are necessary to validate the results generated from AI models. This is where AI security skills will be most needed to advance the changes in how analysts and incident responders analyze data.

France also believes that AI will change the scope of entry-level security positions. “I think if you’re coming into the profession, and if you’ve got to pick up one thing to learn, you’ll get the most favorable opportunities if you have experience of using generative AI coding.”

Right now, however, there is a bit of a disconnect between the technical skills that hiring managers think are needed and what non-hiring managers want. Both types of managers list cloud computing security skills at the top of the list, but when asked about AI/ML skills, only 24% of hiring managers said it was a skill they want right now, ranking last on the skills-need list. When non-hiring managers are asked about the skills most in demand to advance careers, 37% said AI/ML, higher than every other listed skill but cloud security.

AI is reinventing cybersecurity skills

In its study AI in Cyber 2024, ISC2 found that 82% of respondents are optimistic that AI will improve work efficiency, and 88% thought it would impact their job role in some way. Relying more on AI in the cyber world has a lot of positive points, but there are also issues around the technology causing stress. Four in ten respondents said they aren’t prepared for the explosion of AI, according to the AI study, and 65% said their organization needs more regulations around the safe use of gen AI, according to the Workforce study.

But there are also a lot of question marks surrounding what skills will be needed. “While study participants speculated on what skills may be automated or streamlined, they cannot yet predict what activities, if any, AI will replace,” the study reported. Perhaps this is why hiring managers are showing some reluctance to hire cybersecurity professionals who have AI technical expertise.

With AI, many anticipate an uptick in the need for non-technical skills. Cybersecurity has been more open to finding potential professionals outside of the traditional technical areas and training them for their new roles, so it isn’t too surprising that, because hiring managers aren’t certain of the type of skills that will be required for using gen AI as a security tool (or for securing gen AI, for that matter), there is a greater willingness to default to non-tech skills that are seen as more transferable as the technology evolves. Overall, strong communication skills were listed as the most in-demand skill set across all of cybersecurity, followed closely by strong problem-solving skills and teamwork/collaboration skills.

The cyber workforce in the world of AI

Looking at the overall picture of how AI skills will fit into the cybersecurity workforce going forward, it is likely that the issues that hamper hiring today will have a similar impact on AI expertise. Budget cuts will decrease the workforce, as already mentioned. France pointed to the human resources gap as well, where entry-level positions are posted with requirements such as certifications that require five years of work experience.

“We also need to blow this myth: New entrance into the cybersecurity workforce doesn’t mean young. It can be a career change. In fact, career changes bring a lot of different viewpoints and experiences,” said France.

Hire for the skills the employee is bringing to the table, even if they aren’t what you need right now. “The rest,” said France, “can be taught.”

The post ISC2 Cybersecurity Workforce Study: Shortage of AI skilled workers appeared first on Security Intelligence.

CISO vs. CEO: Making a case for cybersecurity investments

Ask CISOs why they think there is a cyber skills shortage in their organization, what keeps them up at night or what the most important issue facing the industry is — at some point, even if not the first response, they will bring up budgets.

For example, at RSA Conference 2024, a roundtable discussion about issues facing the cybersecurity industry, one CISO stated bluntly that budgets — or lack thereof — are the biggest problem. At a time when everything is getting more expensive, the CISO said, security budgets are being slashed.

As for the cybersecurity talent shortage, the 2024 ISC2 Cybersecurity Workforce Study noted that “39% said a lack of budget was the top reason for cyber shortages, replacing a shortage of talent as the previous top reason for staff shortages.” According to Forrester’s 2024 Cybersecurity Benchmarks Global Report, the cybersecurity budget is just 5.7% of the entire IT budget, making it very difficult for CISOs to bring in the right personnel or upgrade tools and solutions.

However, it might not be the dollar amount that is the problem as much as where the budget is coming from. CEOs think about cybersecurity differently when it is tied to IT and when the CISO reports directly to the CIO versus when the CISO can present cybersecurity as a vital cog in overall business operations and tie it directly to business risk, the Forrester report found.

“CISOs who can articulate the business value of cybersecurity, demonstrating how it can drive revenue and support strategic goals, are more likely to secure the necessary funding. This shift also reflects a growing recognition of cybersecurity’s strategic importance beyond mere IT operations,” Louis Columbus wrote.

Key issues in cybersecurity funding

Once cybersecurity is approached as a key factor in business operations rather than as a function of IT, CEOs and CISOs are more likely to be on the same page when it comes to budget.

“Security funding and oversight is a top priority for both the management team and the Board of Directors,” said Dave Gerry, CEO of Bugcrowd.

“Cybersecurity investment uplift is prioritized against the cyber threats we face as a business; the IT risks that we have identified and need to remediate or the customer and compliance obligations that we need to ensure,” Gerry added. “Thematically, however, it all points back to ensuring that the confidentiality, integrity and availability of our data we reside over is protected — whether it’s that of customers, employees or critical business partners, whilst enabling our business in-turn.”

Risk prioritization and business continuity are two key areas that George Jones, CISO at Critical Start, focuses on. Along with emerging threats and vulnerability management, Jones says these four items are the pillars of security for the enterprise as they are aligned with overall business goals and objectives.

One of the drivers behind realigning cybersecurity investments is the Security and Exchange Commission’s (SEC) new rules around the disclosure of cybersecurity incidents. Organizations are now also required to share details about their cybersecurity risk management programs, particularly around any financial information.

“After recent SEC guidelines were announced, Boards are more focused than ever on cyber risk reduction and ensuring adequate funding is critical, especially as organization’s attack surfaces continue to rapidly expand,” said Gerry.

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Collaboration between CISOs and CEOs

While CISOs and CEOs (and, in many cases, in conjunction with the CFO) have to build an ongoing dialogue about cybersecurity investments, they are coming to the table with two different interests.

“The CEO lens will be focused on obtaining satisfaction that the security initiatives deliver value with tolerable impacts on productivity, but more importantly looking for the potential of competitive advantage,” said Gareth Lindahl-Wise, CISO at Ontinue. The CISO’s approach, on the other hand, focuses on risk prevention, mitigation and solutions to meet all of the organization’s legal, regulatory and contractual obligations.

The overall goal should be to create a security posture advantageous in gaining or retaining customers or attracting investment. Ultimately, said Lindahl-Wise, these decisions lie with the CEO and board.

“When it comes to funding and risk acceptance, CISO is, largely, an expert advisor — if an informed and conscious decision has been made by a CEO, then one should argue the CISO has discharged their responsibilities,” Lindahl-Wise added.

CEO Gerry, however, said the final decision on funding allocation is made by the Board of Directors, and it is up to both the CEO and the CISO to get their buy-in on where and what security investments should be made.

“This is a key reason that the CISO should report to the CEO and have direct access to the Board of Directors,” said Gerry. “While oftentimes security can be viewed as a cost center, the new reality is that a robust security program should be a competitive differentiator and a revenue enabler, in addition to simply being the cost of doing business in an ever-expanding threat environment.”

The Future is AI

CISOs have long understood the role AI plays in cybersecurity, particularly handling some of the most mundane tasks that free up time for overworked security teams to handle issues that require hands-on management. As generative AI becomes ubiquitous in the workplace, CEOs have become increasingly aware of AI’s impact on business and security risks. Some companies are turning to adding Chief AI Officers to their IT and security teams, but even when they aren’t CEOs still recognize the need to include AI in future security budgets.

“As threats become more sophisticated, leveraging AI tools enables us to enhance our threat detection, automate responses and improve incident management,” said Darren Guccione, CEO at Keeper Security. “Skilled professionals are needed to navigate the rapidly evolving threat landscape and ensure that our AI-driven strategies remain effective and secure and must be a budget consideration.”

How it is defined within the cybersecurity budget will depend on how it is used. Will it be a fringe use of AI in commercial tools for productivity gains or an embedded use of AI in the organization’s core offerings?

“If it is the latter, the CEO must satisfy themselves that the organization has the right experience to manage the opportunities and risks,” Lindahl-Wise said. As for the security side of things, “My hunch is we will see AI responsibilities feature heavily in CIO/CTO roles before standalone CAIOs become the norm.”

AI might be the most current technology and security disrupter, but it won’t be the last. Where it is similar is that it creates risk, both to the business and to cybersecurity, and risk is where CEOs and CISOs will focus on investments as a team.

The post CISO vs. CEO: Making a case for cybersecurity investments appeared first on Security Intelligence.

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