Behind many online trading scams sits a question most victims never think to ask: who built the website they trusted? On 3 November, authorities in seven countries moved against a company suspected of supplying exactly that. The action against an investment fraud scheme with potential victims in more than 50 countries led to the seizure of over 100 servers and the arrest of seven suspects. The operation was led by Germany's Itzehoe Public Prosecutor's Office, with support from Europol and Eurojust. Authorities in Albania, Cyprus, Finland, Germany, Israel, Kosovo and North Macedonia took part. They searched 17 locations and seized servers, evidence and assets. The seven suspects were arrested with a view to extradition to Germany. Investigators estimate losses of more than EUR 4 million.

The Investment Fraud Supply Chain

The target was not a single scam group. Investigators say the company supplied fake trading platforms to criminal groups, operating what they describe as a crime-as-a-service model from Cyprus and Israel. Its suspected clients ran fraudulent call centres in Albania, Kosovo and North Macedonia. Those call centre operators allegedly persuaded victims to hand over their savings. In other words, one business built the storefront, and others did the selling.

How Victims Were Drawn In

The scheme promised large, quick returns from trading in cryptocurrencies, foreign currencies or stocks. It started with an advert. The investigation found that affiliate marketing was abused to attract potential victims, with deceptive ads steering people towards fraudulent investment platforms and exploiting their trust in online promotions. The personal data collected this way was then sold to the criminal groups running the call centres. Operators contacted potential victims with supposed investment opportunities and turned that first flicker of interest into repeated demands for money.

Why Victims Kept Paying in This Investment Fraud

The method relied on making the scam look like it was working. Victims were first encouraged to transfer a small amount. Their online accounts then showed fictitious profits, which made the platform seem credible and the investment successful. Supposed brokers used those fake gains, along with constant psychological pressure, to push victims into sending larger and larger sums. The problem surfaced when victims tried to withdraw. Operators used delaying tactics to block payments. Eventually, contact stopped altogether, and victims were left unable to recover their money.

How a Couple's Complaint Exposed the Network

The case began in 2022, when a German couple reported that they could not withdraw money they had invested through an online trading platform. A first international action day that year led to two arrests and seized evidence. With Europol-supported analysis, investigators identified seven more suspects, including suspected call centre managers. A second action day in 2025 brought further arrests and seizures of money and evidence. Analysis of that material exposed the suspected infrastructure provider and its links to call centre operators, setting up this month's operation. In total, the case took four years to reach the company allegedly behind the platforms.

The Role of Europol and Eurojust

Europol's European Financial and Economic Crime Centre analysed the data, cross-checked it against Europol's databases and brought national investigators together to plan joint action. On the action day, Europol sent experts to Albania and Kosovo to support digital forensic work, and its Virtual Command Post supported the coordinated intervention. Eurojust supported the execution of European Investigation Orders, European Arrest Warrants and freezing orders. Two joint investigation teams were set up at the agency: one involving Albania, Germany and Poland, and another involving Albania and Kosovo. Judicial actions on 3 November were coordinated from Eurojust's headquarters in The Hague.

More than 500 police chiefs and law enforcement delegates from 59 countries gathered for the European Police Chiefs Convention 2026 to address how artificial intelligence is changing crime and creating new challenges for law enforcement. Held at Europol’s headquarters from September 28 to 30, the convention focused on AI, cybercrime, lawful access to data, disinformation, radicalisation and international cooperation. The event brought together representatives from 15 international organisations, including INTERPOL and the World Customs Organization. Europol Acting Executive Director Jürgen Ebner said organised crime has become increasingly digital and called for stronger national capabilities supported by shared European capabilities.

European Police Chiefs Convention 2026 Tackles AI-Driven Crime

A major focus of the European Police Chiefs Convention 2026 was AI in law enforcement and the changing role of artificial intelligence in criminal activity. According to Europol, criminals are using generative AI, deepfakes and autonomous agents to increase the scale and speed of their operations. These technologies are being misused in fraud, cybercrime, migrant smuggling and child exploitation. The convention also highlighted the potential benefits of AI for police agencies. Law enforcement can use the technology for faster data analysis, forensic investigations and intelligence gathering. However, participants said stronger international cooperation, investment in AI capabilities and regulatory frameworks will be needed as law enforcement agencies adopt the technology. [caption id="attachment_114531" align="aligncenter" width="600"] Image Source: Europol[/caption]

Deepfakes and AI Expand the Criminal Threat Landscape

The growing use of deepfakes was discussed as part of a broader shift in how criminals can use AI to support illicit activities. Europol said AI is amplifying criminal capabilities, with autonomous agents and generative AI allowing operations to be carried out at greater speed. The discussions placed these developments alongside existing concerns around online fraud and cybercrime. The convention did not frame AI only as a criminal threat. Law enforcement agencies are also looking at how the same technology can improve investigations and intelligence gathering. Henna Virkkunen, Executive Vice-President for Tech Sovereignty, Security, and Democracy at the European Commission, said the origin and control of technologies used for critical law enforcement capabilities are important considerations. She also highlighted the need to understand and reduce strategic dependencies affecting security infrastructure.

Lawful Access to Data Remains a Police Challenge

Another key topic was lawful access to data, alongside wider questions around information sharing and cross-border cooperation. Law enforcement representatives discussed how agencies can strengthen their ability to respond to increasingly digital criminal activity while working across jurisdictions. Wim Mijs, CEO of the European Banking Federation, also called for greater cooperation between banks, law enforcement, social media platforms and telecommunications companies to identify and stop online fraud before money is transferred. [caption id="attachment_114533" align="aligncenter" width="600"] Image Source: Europol[/caption] The discussions reflect the growing importance of cooperation between public authorities and private-sector organisations in responding to digitally enabled crime.

Radicalisation and Online Propaganda

The convention also examined the prevention of radicalisation, with law enforcement officials discussing online radicalisation, lone actors and changing forms of extremist activity. Europol said law enforcement faces challenges in identifying behavioural changes, dealing with encrypted communications and responding to rapidly changing propaganda. Algorithms and social isolation were also identified as factors that can amplify risks. Participants highlighted cross-border information sharing, community trust, platform accountability and early intervention as areas requiring attention.

Europol and Customs Agency Strengthen Cooperation

Police and customs representatives also discussed ways to disrupt cross-border criminal activity. Europol and the World Customs Organization signed a Joint Cooperation Action Plan for 2026–27 covering strategic analysis, information exchange and capacity building. The convention concluded with the presentation of the 2026 Europol Excellence Awards in Innovation. Law enforcement agencies from Spain, Denmark and the Netherlands received awards across three categories covering ethics, diversity and inclusion, innovative operations and technical solutions. The discussions at the European Police Chiefs Convention 2026 highlighted how law enforcement agencies are adapting to a threat environment increasingly shaped by digital technologies, AI and cross-border criminal activity.

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