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A gift to scammers: why you should probably keep your birthday a secret

Using a fake DOB or leaving the field blank when making an online account can offer protection from identity theft

You get a call from your bank saying there has been suspicious activity on your account. They read out your name, address and date of birth so you are happy it is a legitimate caller.

But you are talking to criminals who have used your date of birth as part of a web of verifying information to convince you they are someone else.

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© Photograph: kmt_rf/Alamy

© Photograph: kmt_rf/Alamy

© Photograph: kmt_rf/Alamy

Asos warns customer data may be compromised after ‘unauthorised’ app access

Shares in fashion company fall nearly 10% after its app systems are accessed by ‘unidentified third party’

Asos is investigating unauthorised access to its app system after shoppers received a notification claiming hackers had “fully compromised” its data.

The online fashion retailer said basic personal information including name and contact details might have been accessed by an unidentified third party but it did not believe payment card records or passwords had been compromised.

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© Photograph: Rafael Henrique/Sopa Images/Shutterstock

© Photograph: Rafael Henrique/Sopa Images/Shutterstock

© Photograph: Rafael Henrique/Sopa Images/Shutterstock

Your payment platform can pass every Black Friday readiness test and still fail

Every service in your payment stack can pass its own readiness test in isolation, and checkout can still go down at peak. The problem usually isn’t a failed service. It’s the shared capacity they all draw against at once.

I’ve sat in more than one Black Friday readiness review that looked like this. Authorization load tested to twice projected peak volume. The fraud engine stress-tested separately, scored well, signed off on its own. Settlement with a documented failover plan. Every team walks out of that room with a green checkmark next to their system, and every checkmark is earned. Nobody cut corners.

And more than once, I’ve watched checkout fail anyway once the real traffic hit. Authorization was healthy. Fraud was healthy. Settlement was healthy. The checkout experience wasn’t. Every dashboard the incident channel pulled up looked fine in isolation, the same kind of silent failure I’ve seen play out in other production systems, just showing up here in payments instead. It’s exactly what made the incident hard to diagnose in real time.

The assumption underneath every one of those readiness reviews is one I held myself for a long time: that system readiness is the sum of component readiness. If authorization passes, and fraud passes, and settlement passes, the payment platform is ready. It’s a reasonable assumption, and it’s incomplete in a specific, testable way. A system can be individually ready and collectively unready. Proving that every component survives the load is not the same as proving the transaction survives when every component is under pressure and reacting to the others.

Why passing every individual test still leaves you exposed

Most organizations already do the conventional peak-season work well: load testing, capacity planning, failover exercises. That work matters, and it isn’t the gap. The blind spot sits one layer below it, in what happens when those individually healthy systems interact under the same stress. When it shows up, it isn’t a testing-effort problem. It’s a testing-design problem. Authorization has an owner and a test plan. Fraud has an owner and a test plan. Settlement has an owner and a test plan. None of those plans include the other two teams’ behavior as a variable, because none of them was ever asked to.

Fraud scoring tightens automatically under a velocity spike. That’s correct behavior, not a bug. The problem isn’t that the control responds incorrectly. It’s that it responds correctly to one signal while the rest of the payment stack is already under pressure from something else, at the exact hour authorization is carrying its heaviest load. The CIO question isn’t whether each control works. It’s whether the controls work together under the same stress conditions, and in my experience, that shared surface is rarely mapped explicitly before peak season starts.

Every system in a payment stack draws on the same underlying resilience: shared connection pools, shared databases, the capacity to absorb retries and rerouted traffic without breaching a commitment. I think of it as a resilience budget, a concept I’ve used before to explain why systems quietly run out of capacity nobody is tracking. Every dependency, every retry, every automated response spends some of it. The mistake isn’t in how any one team measures their own balance. It’s that nobody measures what the whole transaction path has left once every system is drawing on it at once. That’s the same lens I’ve applied to rethinking what enterprises should measure in production systems more broadly, and it holds just as well here: resilience is something continuously spent, not a line you hope not to cross.

The stakes are real. One UK study from FreedomPay, Dynatrace and Retail Economics estimated payment outages cost retailers and hospitality businesses £1.6 billion a year, with businesses averaging more than five major outages annually, most of them during peak trading windows, exactly when a per-system test said everything would hold.

Three questions worth asking before your next peak event

If testing each system in isolation isn’t enough, these are the three questions I’d bring into a readiness review instead of “did each system pass?”

What capacity is shared across systems your organization treats as independent? Authorization, fraud, and settlement typically share infrastructure somewhere: a connection pool, a shared database, a common upstream service, even when the teams that own them think of them as unrelated. A test that clears each system at 70% utilization of its own resources can still fail if all three are quietly drawing from the same 70% of a shared resource at the same time.

What does each system automatically do when another one slows down? This is the one worth sitting with, because the most dangerous component in a distributed system isn’t always the one that fails. Sometimes it’s the one that responds correctly to stress without knowing what the rest of the system is already experiencing. A fraud engine tightening under velocity, an autoscaler reacting to load, a remediation script firing on its own local view- each one can do exactly what it was built to do and still be the reason checkout goes down, because none of them knows what capacity everything else is already spending.

What happens in the minutes after recovery starts, not just during the failure itself. A retry storm after a slowdown can do more damage than the slowdown itself. Most readiness reviews test whether a system survives peak load. Far fewer test what it does in the ninety seconds after it starts to recover, when queued requests, retries and backlogged traffic all arrive together. That’s usually where the real cascade happens, and it’s almost never in the test plan.

The test I’d actually demand before the next peak event

None of this requires new infrastructure. It requires running one test that, in my experience, almost no organization runs on its own: a synthetic peak load against authorization, with the fraud engine’s tightening threshold deliberately triggered at the same time, the way a real velocity spike would. Watch what happens to authorization latency under that combined load, not in isolation. It’s the same discipline behind the intent-based testing work my patent grew out of: define what correct behavior looks like, then deliberately create the conditions that test whether it holds. If that test hasn’t happened on purpose, in a controlled window, the real event will run it for you, and it won’t ask permission first. That’s the gap sitting in most readiness plans right now, and it’s a gap in ownership as much as testing.

Someone needs to be accountable for checkout as a single business-critical transaction path, not for authorization, or fraud, or settlement individually. For many organizations, that person doesn’t exist yet, because resilience budgets don’t show up on any one team’s dashboard. Building that ownership is closer to how error budgets and SLOs already work inside most engineering organizations than to anything new: extend the same discipline across systems instead of stopping at their boundaries. The payment platforms that survive peak events aren’t necessarily the ones whose individual systems are strongest. They’re the ones whose leadership stopped asking whether each piece is individually ready and started asking whether the whole transaction is. They know how much resilience the transaction path has left, and what happens to revenue and customer trust when every component starts spending it at once. That’s not a readiness checkbox. It’s a different question. And until someone owns it, a room full of green checkmarks can still hide a red checkout button.

Server prices to rise by up to 87% at OVHcloud

OVH is increasing the prices of its servers, some by as much as 87%, for both new and existing customers, blaming AI’s insatiable demand driving the rising cost of the RAM and storage it uses in its data centers.

The European cloud operator specializes in low-cost bare metal and public cloud offerings.

CIOs will be familiar with the balancing act OVH has had to perform over the last year. In a Monday post explaining the upcoming increases, OVH chairman Octave Klaba wrote on X,  “We have to place the right volume of orders, month by month, over 12 months, with no guarantee of the purchase price and without knowing what will be the real demand from our customers.”

Still, he added, “even though our prices are increasing, we remain the cheapest on the market for bare metal and public cloud; where before we could be 3x cheaper, we will be 2x cheaper (if our competitors don’t increase their prices).”

The increases will hurt hard-core gamers hardest, with the cost of the company’s most recent gaming servers rising 87%. (Older gaming instances are unaffected.)

High Grade, high price

But enterprises will also feel the pain from climbing component costs: OVH’s latest High Grade bare metal servers, with up to 2 x 96 cores of AMD Epyc 9005 series processors, 36 hard disks per server, and high-density cooling systems, will go up in price by 59%; older models built to the 2024 spec will go up 26%.

Lower-performance servers will also see increases of 40%-49% for the most recent models, and 26%-37% for older models.

The new prices take effect from Sept. 1 for new orders, and from Oct. 1 for renewals.

It’s not just baseline server prices that are increasing; optional additional memory and storage are going up in price too. OVH already increased the cost of these extras for new server orders as of July 1, with RAM prices rising 127% and disks 89%. From Oct. 1, renewals will be affected too, with the price of additional RAM in the latest servers rising by 40%, and that of larger disks by 15%. For servers built to 2024 specs, the increases will be 20% and 10% respectively.

Existing customers can lock in current prices for servers already in production for up to four years if they pay in advance by Oct. 1, Klaba wrote. Existing commitments will not be affected by the increases until they are due for renewal.

Small instances, big increases

The price rises are more nuanced when it comes to public cloud systems. In future, OVH will break out storage and IP address rental costs separately, and will allow customers to mix and match storage capacity and compute.

“In appearance, hourly compute cost won’t change,” Klaba wrote. “On the other hand, low-latency Block Storage and IPv4 addresses, previously included in our Gen3 instances (B3, C3, R3) will appear as two separately billed line items on Oct. 1.”

The result is price increases of as little as 1.4% for the most powerful instances, or as much as 21.9% for smaller instances, he said.

OVH will continue to offer a 15% discount for a commitment of one year, or 30% for three years, he said, but will no longer offer discounts for shorter terms.

This article originally appeared on NetworkWorld.

Black Friday chaos: The return of Gozi malware

On November 29th, 2024, Black Friday, shoppers flooded online stores to grab the best deals of the year. But while consumers were busy filling their carts, cyber criminals were also seizing the opportunity to exploit the shopping frenzy. Our system detected a significant surge in Gozi malware activity, targeting financial institutions across North America.

The Black Friday connection

Black Friday creates an ideal environment for cyber criminals to thrive. The combination of skyrocketing transaction volumes, a surge in online activity and often lax security awareness among users provides fertile ground for launching attacks. Gozi malware, a well-known banking Trojan, exploits this seasonal chaos to target unsuspecting users and financial institutions alike.

This year’s Black Friday activity was particularly concerning, with a notable increase in web-inject attacks. These sophisticated techniques compromised online banking sessions, enabling the theft of credentials, financial information and other sensitive data.

The campaign is not expected to stop there. With the subsequent year-end shopping rush, Gozi malware is poised to continue its onslaught. Cyber criminals are likely to capitalize on the desperation of last-minute shoppers seeking the best holiday deals, amplifying the malware’s reach and impact.

These ongoing attacks emphasize the need for vigilance and proactive security measures. Whether you’re a consumer enjoying the convenience of online shopping or a business managing increased transaction volumes, understanding the evolving tactics of cyber criminals is critical to staying ahead of the threat.

What is Gozi malware?

Gozi, also known as Ursnif and ISFB, is a modular banking Trojan that has been active since the mid-2000s. It is infamous for its ability to steal banking credentials, monitor user activity and execute advanced web-injects during online banking sessions. Over the years, it has evolved to include features like anti-debugging mechanisms and encrypted communication and is also used for targeted attacks on specific regions and financial institutions.

Observations from our system

During Black Friday, our telemetry revealed the following trends:

  • Targeted campaigns: Gozi operators appeared to focus on North American banks, aligning their campaigns with the peak shopping hours.
  • Increase in attack volume: The malware’s web-inject functionality was heavily used, indicating a rise in compromised banking sessions.

Why the surge?

The Black Friday spike in Gozi activity can be attributed to:

  • Volume of transactions: The sheer number of financial transactions increases the probability of successful attacks.
  • Weakened defenses: Many businesses prioritize frictionless user experience, uptime and sales during Black Friday, potentially delaying or weakening their security measures.
  • Human behavior: Consumers are more likely to overlook suspicious activity when rushing to grab deals.

What we found

The provided script demonstrates a sophisticated web injection attack used to compromise online banking sessions. It dynamically injects malicious code into the legitimate banking page, allowing attackers to manipulate the session without the victim’s knowledge. The malicious script operates in the background to steal sensitive data, such as credentials, and is designed to evade detection by immediately removing itself from the page after execution. By blending with the legitimate page and erasing evidence, the attack becomes nearly invisible to both users and traditional security measures. This highlights the growing sophistication of web-inject attacks and underscores the need for advanced monitoring systems and robust security measures to detect and prevent such threats.

Figure 1: Sample of Gozi injection

From the screenshot below, it appears that the attacker left minimal evidence, likely attempting to test the mechanism and ensure everything is functioning correctly:

Figure 2: Attacker preparation

We believe the web-inject is still a work in progress, with potential future updates and enhancements to the code likely.

If you’d like to learn more about Gozi malware, you can find additional information here.

Final thoughts

As cyber criminals continue to exploit global events like Black Friday, staying vigilant is more crucial than ever. The resurgence of Gozi malware activity highlights the importance of proactive security measures for both businesses and individuals. While the current attacks are predominantly targeting North America, we suspect this campaign will soon expand to Europe, leveraging the holiday shopping season to further its impact.

While we enjoy the convenience of online shopping, it’s vital to stay aware of the ever-present cyber threats lurking in the digital landscape. By adopting robust security practices and remaining cautious, we can reduce the risks and protect ourselves against these sophisticated attacks. Cybersecurity is not just a technical challenge—it’s a shared responsibility.

How to avoid Gozi malware

Here are some recommendations to avoid Gozi malware and protect yourself from similar threats:

  • Be wary of email links. Exercise caution when opening email attachments or clicking on links, especially if they come from unknown or suspicious sources. Be particularly vigilant for phishing emails that may attempt to trick you into downloading malware.
  • Increase your password security. Create strong and unique passwords for all your online accounts, including cryptocurrency exchanges and wallets. Avoid using easily guessable information and consider using a reliable password manager to securely store and manage your passwords.
  • Remain vigilant online. Pay attention to any unusual behavior or unexpected requests when accessing websites, especially financial or cryptocurrency-related platforms. If you encounter unexpected pop-ups, requests for additional personal information or changes in website appearance, it could be a sign of a web-inject attempting to deceive you.
  • Stay informed about the latest cybersecurity threats and best practices. Familiarize yourself with common techniques used by cyber criminals, such as phishing scams and social engineering, to avoid falling victim to their tactics.

One of the best tools to detect Gozi malware and protect your organization is IBM Security Trusteer Pinpoint Detect. The tool uses artificial intelligence and machine learning to protect digital channels against account takeover and fraudulent transactions and detect user devices infected with high-risk malware. Learn more here.

IOC

/usbank/inj[.]php

/in/sella/sella[.]php

/in/paypal/p[.]php

/in/ebay/ebay[.]php

/in/poste/po[.]php

/in/ubibanca/ub[.]php

/in/amazon/a[.]php

/in/clienti.chebanca/ch[.]php

/in/credem/cr[.]php

frcorporateonline/inj[.]php

hsbcnet/inj[.]php

/lancher/in

The post Black Friday chaos: The return of Gozi malware appeared first on Security Intelligence.

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