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OpenAI sued over children safety and data use

OpenAI is facing separate legal challenges over how ChatGPT interacts with children.

The Guardian reports that eight US states accuse the company of misleading parents about the chatbot’s safety and exposing vulnerable users to dangerous conversations. Separately, CNET reports that a mother suing on behalf of her two children alleges that OpenAI collected and used children’s sensitive personal information without valid parental consent.

The cases raise serious questions about what happens when children trust a chatbot with their most private thoughts, and what responsibility the company behind it has for the conversations that follow.

The accusations are serious, but we have to remember they are allegations in lawsuits, not established court findings.

Eight states challenge ChatGPT’s safety

On October 14, attorneys general from Iowa, Kansas, Nebraska, West Virginia, Arkansas, Arizona, Idaho, and Montana filed separate lawsuits against OpenAI. The coordinated action accuses the company of deceiving parents about ChatGPT’s safety and violating state consumer protection laws.

The states allege that the chatbot has been designed to be “overly agreeable and feign human compassion.” The attorneys point to examples of ChatGPT allegedly endangering vulnerable users, including children, by coaching them to commit suicide or harm others.

OpenAI says it has built age-specific protections into its products and will continue developing safeguards.

A separate lawsuit focuses on children’s private information

The day before the states filed their cases, a Hawaii mother brought a proposed class action on behalf of her 12-year-old daughter and 16-year-old son. Filed in federal court in San Francisco, the lawsuit alleges that OpenAI obtained sensitive information from children who signed up for ChatGPT without valid parental permission.

OpenAI’s terms require users under 18 to have a parent or legal guardian’s permission. But the complaint alleges that children can create accounts without OpenAI verifying that permission. It also describes a child under the service’s minimum age of 13 continuing to use the chatbot after explicitly telling it her age.

The plaintiffs allege that the company used children’s information to train its AI models without valid parental consent. They also claim that OpenAI collected information to construct personal profiles.

OpenAI disputes the claims, calling the lawsuit “misguided” and pointing to its protections for younger users.

Parental controls

OpenAI has introduced ChatGPT for Teens, with additional parental controls and alerts intended to notify linked parents in limited situations involving serious self-harm concerns. But the effectiveness of those safeguards is itself under scrutiny. Common Sense Media rated ChatGPT for Teens an “unacceptable risk” earlier this month, reporting that its testing found failures to alert parents during conversations involving suicide, self-harm, or eating disorders.

OpenAI disputes the findings and says its safety alerts cover limited situations and may not identify every concern. But for now, parental controls remain part of the dispute.

How to help keep your children safe

Parents shouldn’t have to compensate for unsafe product design. Unfortunately, we can’t treat parental controls as a safety guarantee. So here are practical steps families can take to reduce the risks:

  • Explain that a chatbot is software, not a friend or therapist. A warm tone doesn’t mean it understands your child or has their best interests at heart. Set a clear boundary: Questions about mental health, self-harm, or personal safety should go to a trusted adult or qualified professional, not a chatbot.
  • Talk about what your child uses AI for, without making it an interrogation. Ask them to show you the apps they use and what they like about them. Make clear that they can talk to you about any upsetting or inappropriate conversation without being blamed. If they don’t feel comfortable talking to you, help them identify another trusted adult.
  • Encourage children to keep personal information out of their prompts. This includes names, school details, addresses, private photographs, and sensitive health or family information. For ChatGPT, parents with linked teen accounts can also disable model training and saved memory. While these settings reduce certain uses of their information, they are not a reason to treat a chatbot as a confidential diary.
  • Watch for growing emotional reliance on AI. If you find your child increasingly turns to AI for reassurance, friendship, or emotional support, check in and help them reconnect with people they trust.

If your child mentions self-harm or suicide, take it seriously and seek human help promptly. Contact a qualified healthcare professional or crisis service. If there is immediate danger, contact local emergency services. Don’t wait for a chatbot or a parental notification to tell you to act.


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Spyware for Babies

The New York Times has a long article (alt link) on surveillance systems aimed at babies. They are increasingly using AI.

Nanit and its rivals want to own 24/7 health tracking for the sub-four-foot set. And their already astonishing levels of baby data collection are just the beginning. Nanit recently raised $50 million from investors to expand its use of A.I. and use its camera to track speech and language development, motor skills and more, while extending its presence in children’s bedrooms into early adolescence.

Meta ordered to pay $942 million over harm to children

A New Mexico court has ordered Meta to pay a total of $942 million after finding that Facebook and Instagram harmed young users and that the company misled consumers about the safety of its platforms.

Reportedly, the decision combines a $375 million civil-penalty verdict from March with a newly ordered $567 million abatement fund intended to address the damage. The court accepted the state’s argument that Meta had concealed what it knew about risks to children’s mental health and child sexual exploitation, while making misleading claims about the safety of its products.

Meta said it disagreed with the ruling and planned to appeal.

“We remain confident in our record of protecting teens online and will continue to defend ourselves against claims that misrepresent the facts.”

But the ruling is more than just a fine. It also imposes product-level obligations in New Mexico. Meta must continue improving its age-assurance tools, including:

  • Develop an under-13 prediction model within two years.
  • Seek proof of age from users it estimates are under 13.
  • Treat uncertain accounts as belonging to minors until their age is verified.
  • Delete personal data collected from under-13 users.

The company must also create a channel through which schools or a child-safety organization can report suspected underage accounts and submit compliance updates twice a year.

This is a significant step. A company can remove individual accounts or posts after the fact, but the New Mexico case focuses on whether the surrounding product design, age checks, disclosure practices, and reporting systems adequately protect children in the first place.

From Meta’s side, this is hardly a one-off incident. The Wall Street Journal reports that Meta is fighting thousands of lawsuits by individuals, school districts, and more than 40 state attorneys general which are pending in state and federal courts. 


Safer. Cleaner. Ad-free browsing.


How to keep your children safe

In February, we published research on how safe kids are when using social media. As the company behind Facebook, Instagram, and WhatsApp, Meta plays a major role in this field. But unfortunately, it seems Meta isn’t even capable of blocking ads that contain AI generated Child Sexual Abuse Material (CSAM).

Some tips for parents:

  • Keep communication open. Keep conversations about online activity open and ongoing, not one-off warnings. Talk to your child about who they interact with online and what kinds of conversations are appropriate. Warn them about strangers in comments, group and gaming chats, and direct messages. Encourage them to leave spaces that make them uncomfortable, even if they didn’t do anything wrong.
  • Set up accounts together. Use child or teen accounts where available and avoid defaulting to adult accounts. Keep friends and followers lists set to private. Avoid using real names, birthdays, or other identifying details unless they are strictly required. Avoid facial recognition features for children’s accounts. For teens, be aware of “spam” or secondary accounts they’ve set up that may have looser settings.
  • Treat age limits seriously. While we don’t like many of the ways they are implemented, the age restrictions are there for good reasons. Do not help children bypass a platform’s minimum age requirement. Age restrictions can reduce exposure to adult spaces, unwanted contact, and features not designed for children.
  • Discuss images and AI explicitly. Teach children never to send intimate images, even to someone they know, and to be wary of “nudify,” face-swap, or AI image-editing apps. Explain that AI-generated sexual images can be used to harass, blackmail, or humiliate someone, even when no original explicit photo exists.
  • Have a simple escalation plan. If someone becomes sexual, coercive, threatening, or asks to move a conversation to another app: stop replying, preserve relevant evidence, block the account, and report it to the platform and appropriate child-protection or law-enforcement services.
  • Teach a “pause before you click” habit. Children should know that ads, giveaways, direct messages, and links can be scams or gateways to harmful material. Encourage them to ask an adult before installing unfamiliar apps, entering personal information, or sharing photos.

The most effective and probably hardest of them all is to find a balance between relying on device and platform controls and helicopter parenting. Device and platform controls can limit screen time, sensitive content, and unknown contacts. And they work best alongside trust, shared rules, and periodic check-ins rather than covert surveillance.


Scammers don’t need to hack you. They just need you to click once. 

Malwarebytes Identity Theft Protection catches suspicious activity before it becomes a problem.

Meta ordered to pay $942 million over harm to children

A New Mexico court has ordered Meta to pay a total of $942 million after finding that Facebook and Instagram harmed young users and that the company misled consumers about the safety of its platforms.

Reportedly, the decision combines a $375 million civil-penalty verdict from March with a newly ordered $567 million abatement fund intended to address the damage. The court accepted the state’s argument that Meta had concealed what it knew about risks to children’s mental health and child sexual exploitation, while making misleading claims about the safety of its products.

Meta said it disagreed with the ruling and planned to appeal.

“We remain confident in our record of protecting teens online and will continue to defend ourselves against claims that misrepresent the facts.”

But the ruling is more than just a fine. It also imposes product-level obligations in New Mexico. Meta must continue improving its age-assurance tools, including:

  • Develop an under-13 prediction model within two years.
  • Seek proof of age from users it estimates are under 13.
  • Treat uncertain accounts as belonging to minors until their age is verified.
  • Delete personal data collected from under-13 users.

The company must also create a channel through which schools or a child-safety organization can report suspected underage accounts and submit compliance updates twice a year.

This is a significant step. A company can remove individual accounts or posts after the fact, but the New Mexico case focuses on whether the surrounding product design, age checks, disclosure practices, and reporting systems adequately protect children in the first place.

From Meta’s side, this is hardly a one-off incident. The Wall Street Journal reports that Meta is fighting thousands of lawsuits by individuals, school districts, and more than 40 state attorneys general which are pending in state and federal courts. 


Safer. Cleaner. Ad-free browsing.


How to keep your children safe

In February, we published research on how safe kids are when using social media. As the company behind Facebook, Instagram, and WhatsApp, Meta plays a major role in this field. But unfortunately, it seems Meta isn’t even capable of blocking ads that contain AI generated Child Sexual Abuse Material (CSAM).

Some tips for parents:

  • Keep communication open. Keep conversations about online activity open and ongoing, not one-off warnings. Talk to your child about who they interact with online and what kinds of conversations are appropriate. Warn them about strangers in comments, group and gaming chats, and direct messages. Encourage them to leave spaces that make them uncomfortable, even if they didn’t do anything wrong.
  • Set up accounts together. Use child or teen accounts where available and avoid defaulting to adult accounts. Keep friends and followers lists set to private. Avoid using real names, birthdays, or other identifying details unless they are strictly required. Avoid facial recognition features for children’s accounts. For teens, be aware of “spam” or secondary accounts they’ve set up that may have looser settings.
  • Treat age limits seriously. While we don’t like many of the ways they are implemented, the age restrictions are there for good reasons. Do not help children bypass a platform’s minimum age requirement. Age restrictions can reduce exposure to adult spaces, unwanted contact, and features not designed for children.
  • Discuss images and AI explicitly. Teach children never to send intimate images, even to someone they know, and to be wary of “nudify,” face-swap, or AI image-editing apps. Explain that AI-generated sexual images can be used to harass, blackmail, or humiliate someone, even when no original explicit photo exists.
  • Have a simple escalation plan. If someone becomes sexual, coercive, threatening, or asks to move a conversation to another app: stop replying, preserve relevant evidence, block the account, and report it to the platform and appropriate child-protection or law-enforcement services.
  • Teach a “pause before you click” habit. Children should know that ads, giveaways, direct messages, and links can be scams or gateways to harmful material. Encourage them to ask an adult before installing unfamiliar apps, entering personal information, or sharing photos.

The most effective and probably hardest of them all is to find a balance between relying on device and platform controls and helicopter parenting. Device and platform controls can limit screen time, sensitive content, and unknown contacts. And they work best alongside trust, shared rules, and periodic check-ins rather than covert surveillance.


Scammers don’t need to hack you. They just need you to click once. 

Malwarebytes Identity Theft Protection catches suspicious activity before it becomes a problem.

Hackers reportedly steal pictures of 8,000 children from Kido nursery chain

Firm, which has 18 sites around London and more in US, India and China, has received ransom demand, say reports

The names, pictures and addresses of about 8,000 children have reportedly been stolen from the Kido nursery chain by a gang of cybercriminals.

The criminals have demanded a ransom from the company – which has 18 sites around London, with more in the US, India and China – according to the BBC.

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© Photograph: solarseven/Getty Images/iStockphoto

© Photograph: solarseven/Getty Images/iStockphoto

© Photograph: solarseven/Getty Images/iStockphoto

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One option emerged from the fray as something concrete and immediate: the installation of CCTV cameras in childcare centres.

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© Composite: Getty

© Composite: Getty

© Composite: Getty

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